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xp anti-spyware help


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21 replies to this topic

#1 Simpy

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Posted 03 April 2011 - 12:20 AM

Hi,

I have tried some of the various suggestions to remove the xp anti-spyware but so far none worked

I tried:
a. system restore
b. rkill, wouldn't run under any name
c. rebooting in safe mode. The malware is still present there.


**Please do not use these instructions unless a mod gives them to you. I did this at my own risk**

After 4 hours of playing, I finally figured out that if I ran programs through command.com they worked. Was able to run MBAM through this, and it removed the registry edit that was hijacking all my commands.

I'm running a full scan after I update mbam.

Can you please take me through the steps to ensure this painful malware is finally gone?

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#2 klaz

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Posted 03 April 2011 - 07:51 AM

command.com?

#3 klaz

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Posted 03 April 2011 - 08:14 AM

ahh, I don't know how to use these things.

#4 query500

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Posted 03 April 2011 - 10:20 AM

Simpy,

Could clarify exactly what you did? I have the "XP Home Security" virus and cannot launch RKill (or other programs) in Safe Mode, and could not launch MalwareBytes using the Run command function (also in Safe Mode).

How were you able to avoid the virus shutting the program down?

Thanks.

#5 JoeyOh

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Posted 03 April 2011 - 10:31 AM

Well, I was about to start a new post but it seems I have the same problems as you guys ==exactly==

This nasty virus seems to load even in Safe Mode. I cannot get RKill to run because the virus interrupts it every time. Nothing else runs. Not even "Run.. cmd" so I would appreciate seeing more information about this trick (running the mbam via command.com). Since I can't get cmd to run via the GUI I'm going to boot up in Safe Mode with a command line and see if I can get RKill or MBAM to run.

Edited by JoeyOh, 03 April 2011 - 10:32 AM.


#6 JustinR

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Posted 03 April 2011 - 11:43 AM

Had to remove this the other day seems this is a malware that some sites have had recently that you get just by visiting them. So basically what this virus does is blocks you from using EXE files and it launches a fake windows security program.The progam that launches has different names Windows xp Security 2011, Total Windows XP 2011 and so on.

If you look in your processes you usually see a 3 letter file I have seen two cmo.exe and min.exe (if you restart and run a file the one it is stands out like a sore thumb).Stop these processes to stop it from installing the stuff.This is going to open up and launch everytime you go on the internet or try to run an exe file. Now I have removed this from two computers in the last 3 days. I'll explain what I used. If it is blocking you from running rkill.exe you need to run a program called exehelper.com it will run and allow you to open an exe file to bypass the virus.You can the run Malware bytes to remove it (doesn't always stop it). I personally just ran combofix and it completely removes it but make sure you read up on combofix before using it.

Programs used

exehelper.com - http://forums.cnet.com/7726-6132_102-3232746.html CNET has it
rkill.exe - http://www.bleepingcomputer.com/download/anti-virus/rkill
Malwarebytes - http://www.malwarebytes.org/
combofix - http://www.bleepingcomputer.com/combofix/how-to-use-combofix make sure you read this first ,,, Mod Edit Ill advised

Hope this helps but make sure you read and understand what these programs are doing.

Edited by boopme, 03 April 2011 - 04:40 PM.


#7 Simpy

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Posted 03 April 2011 - 11:50 AM

Joey, I too was unable to run cmd.exe from Start-Run

I was able to run Start->RUN-> command.com

From here, I renamed the setup for mbam to mbam.exe (it doesn't like spaces in filenames) and it was able to run. RKILL turned out to do nothing for me, it was easy for me to see which process the malware was (ary.exe in my case) in the task manager to kill it.

After MBAM ran, it removed the .exe highjacking and now I'm awaiting further instructions on how to ensure it's removed.

#8 boopme

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Posted 03 April 2011 - 04:41 PM

Runing Combofix unsupervised..... is ill advised!!

:( This is a complex and powerful tool that should not be used except under the supervision and direction of a malware expert. It can and will render your computer unbootable permanently!! Also realize that in most circumstances a single run of Combofix is ineffective. Specialized scripts will be written specifically directing this program to clean-up based on your logs!! :(

PLease post your MBAM log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
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#9 boopme

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Posted 03 April 2011 - 04:45 PM

@ Query and Joey
Start your own topics ,,,it is better in many ways.

Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Simpy

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Posted 03 April 2011 - 06:09 PM

Thanks boopme. I will consider this my thread and will report back after I rerun the scans you listed.

#11 Simpy

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Posted 03 April 2011 - 06:25 PM

mbam log, next up SAS.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6260

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/3/2011 7:24:25 PM
mbam-log-2011-04-03 (19-24-25).txt

Scan type: Quick scan
Objects scanned: 184276
Time elapsed: 3 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 boopme

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Posted 03 April 2011 - 06:34 PM

You're welcome simpy,,this IS your thread..:)
its just always easier to talk one on one as when things start going it can get very confusig.

Let me know how its running after that scan.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Simpy

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Posted 03 April 2011 - 09:28 PM

SAS log...let me know if I should scan with anything else!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/03/2011 at 10:01 PM

Application Version : 4.50.1002

Core Rules Database Version : 6744
Trace Rules Database Version: 4556

Scan type : Complete Scan
Total Scan Time : 02:31:51

Memory items scanned : 392
Memory threats detected : 0
Registry items scanned : 7319
Registry threats detected : 1
File items scanned : 190861
File threats detected : 5

System.BrokenFileAssociation
HKCR\.exe

Adware.Tracking Cookie
C:\Documents and Settings\Simpy\Cookies\simpy@eset.122.2o7[1].txt
C:\Documents and Settings\Simpy\Cookies\simpy@at.atwola[2].txt
C:\Documents and Settings\Simpy\Cookies\simpy@doubleclick[1].txt
C:\Documents and Settings\Simpy\Cookies\simpy@advertising[2].txt
C:\Documents and Settings\Simpy\Cookies\simpy@tacoda.at.atwola[1].txt

#14 boopme

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Posted 03 April 2011 - 09:35 PM

I would run one last scan.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Simpy

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Posted 03 April 2011 - 11:25 PM

I forgot to follow the last few instructions, but ESET did come back 100% clean.

I can re-run, or does this mean I'm good to go?

Thanks again for the help!




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