Posted 02 April 2011 - 04:39 PM
Thank you in advance for reading this.
I have the Google Redirect virus/malware. I started following the proceedure to get help and got to creating a D.D.S. log. I ran this x2, each time it locked up my computer and I had to completely restart.
So I posted a question about this in the malware removal log forum.
Well, I went back to my normal activities and noticed that everything is running slow and that explorer would freeze up, requiring another reboot.
Suspecting something terrible, I came back to this forum and decided to download anti-virus software. I went to trend micro and began to download their titanium edition free trial. During the download, I heard several sounds that usually indicate a problem, but no error messages appeared.
After download, ALL of the icons on my desktop are greyed out -- like they are not there and if I go to the start menu and try to use the "programs" drop down box, it says "empty".
During installation, an error message came up stating that an old program, SpySweeper, was not compatible with trend micro, did I want to remove it? I said yes, but the program came back saying that it couldn't. So I went back and tried to install again, this time, it said that some components hadn't downloaded. Error message #0, 1003, 0x000.
So I went to Trend Mirco's website. they suggested running House Call. So I tried that, but during the first few minutes of house call, the screen went blue and the computer restarted. I created an error log report of this to send to Microsoft and they are calling it a Stop (blue screen) error caused by a device or driver.
The information says that many of these errors are caused by malware, which I clearly have on my computer.
Now I am scared to try ANYTHING because this thing seems to know what I'm going to do and how to block it.
Please, any advice would be greatly appreciated.
Thank you so much.