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#1 chevelle67

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Posted 02 April 2011 - 03:11 PM

I have accessed your web site for startup concerns and how to get rid of viruses. Your site is great. I am a relative beginner. I saw your instructions about happili and downloaded DDS and used it and I did the next step by creating a zip file. Your instructions are great but the process is over my head. Please help. Chevelle67.

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#2 Budapest

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Posted 04 April 2011 - 04:32 PM

Hello and :welcome: to Bleeping Computer.

Be sure to check out the New User Orientation and the excellent Tutorials.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 chevelle67

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Posted 04 April 2011 - 09:26 PM

Thank you for the welcome. I'm struggling with understanding whether or not my question is in the right location. I'm not sure how this site works. I am not very skilled with computers. Please help me understand if my 2nd posting made it to the malware/virus/rootkit forum and how do I know if some one has commented. Thank you for your help. chevelle67

#4 Budapest

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Posted 04 April 2011 - 10:11 PM

You should post your DDS log in your other topic here: http://www.bleepingcomputer.com/forums/topic388822.html

To find all your topics, click on the little down arrow next to your name at the top right of the screen and select "My Content".
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 chevelle67

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Posted 06 April 2011 - 08:26 PM

Budapest please help me. You have tried to direct me. I was able to place my description in the white space. I was able to transfer my DDS. But then when I press enter I do not see "attachment" so I do not have "browse" so I can not attach the attach.txt. I then attempt to send the DDS and the internet page is shut down. I have been frequently trying to utilize your site but am getting very frustrated. Redirected - humilliated chevelle67.

#6 Budapest

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Posted 06 April 2011 - 08:29 PM

It's okay. Be patient, and when one of our Malware Response Team get to your topic they will know what to do.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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