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Windows will not load. Stays at black screen.


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#1 devious creations

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Posted 01 April 2011 - 11:07 PM

I have an hp pavillion 9000 laptop. Its running windows vista home premium edition. I turned on the computer and it was showing me a message telling me whether i wanted to start in safe mode or repair window. I chose the repair window option. It did the window start up repair and then there was a message that told me if i wanted to restore to a previous time. I chose a date that i knew the computer last worked perfectly. It did the restore and then said it would restart.

It stayed on a black screen with a flashing underscore on the top left side. I waited 2 hours and it never restarted so i turned it off and then turned it on. It starts to load brings up the screen with a loading bar then it goes into a black screen and just stays there.

I tried loading it in safe mode and it loaded. Was able to back up my information. Restarted the computer and still the same just a black screen. I have searched all over but cant find a solution.

Edited by devious creations, 02 April 2011 - 01:13 PM.


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#2 hamluis

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Posted 02 April 2011 - 10:06 AM

Worth a look, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01997899&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=1842189

Louis

Typically...black screen with blinking cursor in XP can be resolved by running the fixmbr command from the XP Recovery Console. Since you have an HP system, you may not have the RC.

Edited by hamluis, 02 April 2011 - 10:08 AM.


#3 devious creations

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Posted 02 April 2011 - 01:12 PM

I tried resetting the computer back to factory specs and when it was time to reset i got the following error " Driver_Power_State_Failure".

#4 Elise

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Posted 05 April 2011 - 02:11 AM

Hello,
Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Press Tool at the top
  • Choose Open Terminal
  • Type the following and press enter:

    dd if=/dev/sda of=mbr.bin bs=512 count=1

  • Press Enter
  • After it has finished a file will be located on your USB drive named mbr.bin
  • Remove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.

This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

regards, Elise


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#5 devious creations

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Posted 11 April 2011 - 07:11 AM

im having the worst luck this week my good computer went down also and the only computer i have access to is work and i cant download anything.

#6 Elise

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Posted 11 April 2011 - 07:43 AM

I am sorry to hear that. Please let me know when you are ready to move on with this one.

regards, Elise


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