Google & Yahoo results redirect, TDSSKiller won't run, & my speakers play commercials

Hi, before I describe my problem, I want to say THANKS to all the experts who help people on these forums. You are awesome!

I think my system has a rootkit or virus. Yesterday (March 31) around 7pm my Internet Explorer popped up additional windows and it took a while to get them to close. Since then my search engine results (Google, Bing) redirect to other sites when I try to click on them. I've gotten 3 additional symptoms of this problem:

- shortly after starting IE, my computer speaakers will play commercials (audio-only), even when the only application I have open is one Internet Explorer window and it's on a simple page like Google's home page.

- I get periodic warning windows titled "Internet Explorer Script Error" even when the only application running is IE and it's sitting idly on Google or Bing or another site. The rest of the window says:
"An error has occurred in the script on this page.
Line: 96
Char: 3
Error: Object doesn't support this property or method
Code: 0
URL: http://es.optimost.com/es/554/c/8/u/live.js
Do you want to continue running scripts on this page?"

The URL's are different each time (so are the Line #s), some other URL examples:
URL: http://pluckit.demandmedia.com/
URL: http://www.westwood.edu/
URL: http://blogncaabball.smacchat.com/
URL: http://www.gametrailers.com/neo/js/NeoPlayer.js?0825002

- the final symptom so far is my taskbar has popped up a window with this message:
"Windows - Delayed Write Failed
Windows was unable to save all the data for the file C:\Documents and Settings\User\Local Settings\Temporary Internet...."
The popup disappears before I can type the rest of the file location & name.


I had a similar problem once before, and fixed it by running TDSSKiller and a number of other virus and spyware fix tools. This time, when I try to run TDSSKiller, nothing happens (it won't open / won't run). I tried changing the name from "tdsskiller.exe" to "xyz123.com" but it still won't execute.

The next thing I tried was System Restore, to see if I could restore my system backwards one day (to before I started having the redirects & other problems). But this resulted in several errors, and most of my Start menu items had disappeared(!), so I had to undo the restore, which I was able to do (but still have all the symptoms described above).

My system usually runs pretty clean. Not much is running, and the processes with the highest Memory Usage in the Windows Task Manager are usually around 30k (except iexplore.exe can be higher, and wuauclt.exe can be high when it's looking for new updates I think). In the past day (since this problem started), I noticed explorer.exe is running with unusually high Memory Usage (85k+).

I've followed the steps in topic34773 (http://www.bleepingcomputer.com/forums/topic34773.html). I also ran HiJackThis and have a log file for that if you want to see it. Please help! Thanks!

I've pasted my DDS.txt file below (and I've attached the Attach.txt file):

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by User at 15:14:53.71 on Fri 04/01/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.608 [GMT -7:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\EPSON Projector\EPSON USB Display V1.4\EMP_UDSA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [GoToMeeting] "c:\program files\citrix\gotomeeting\457\g2mstart.exe" "/Trigger RunAtLogon"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [EPSON_UD_START] "c:\program files\epson projector\epson usb display v1.4\EMP_UD.exe" -UDCONNECT
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0ANAA0ADgANgAyADAAOQA3ADkALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEA"&"prod=90"&"ver=9.0.872
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: laisys.com\laweb
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: wupdmgr.exe - ntsd
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\l9f9ynha.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
.
============= SERVICES / DRIVERS ===============
.
R2 EMP_UDSA;EMP_UDSA;c:\program files\epson projector\epson usb display v1.4\EMP_UDSA.exe [2010-11-22 98304]
R3 eppvad_simple;EPSON Projector UD Audio Device;c:\windows\system32\drivers\EMP_UDAU.sys [2010-11-22 17664]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2007-1-11 87936]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2010-11-29 18432]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PCX504;Cisco Systems Wireless LAN Adapter Driver;c:\windows\system32\drivers\PCX504.sys [2003-2-14 96256]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-8-19 30192]
S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-20 135664]
.
=============== Created Last 30 ================
.
2011-04-01 03:46:03 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-01 03:46:03 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 04:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 02:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 15:16:37.90 ===============

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

• If you have since resolved the original problem you were having, we would appreciate you letting us know.
• If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
  
  • If you are unsure about any of these characteristics just post what you can and we will guide you.
• Please tell us if you have your original Windows CD/DVD available.
• If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
• If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
• Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.
• If you have already posted a DDS log, please do so again, as your situation may have changed.
• Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

• Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

Thanks and again sorry for the delay.

Hi,

No worries on the delay, thanks for responding! I read your request and here are my answers:

- I've disabled CD emulation using the instructions you provided.
- I've pasted the new DDS log below and attached Attach.txt.
- I've run GMER and attached an updated ark.txt file.
- In reponse to your question #3, I do not have my original Windows CD.

Thanks!

*****

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by User at 3:23:08.95 on Thu 04/07/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.500 [GMT -7:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\EPSON Projector\EPSON USB Display V1.4\EMP_UDSA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\User\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [GoToMeeting] "c:\program files\citrix\gotomeeting\457\g2mstart.exe" "/Trigger RunAtLogon"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [EPSON_UD_START] "c:\program files\epson projector\epson usb display v1.4\EMP_UD.exe" -UDCONNECT
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0ANAA0ADgANgAyADAAOQA3ADkALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEA"&"prod=90"&"ver=9.0.872
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: laisys.com\laweb
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: wupdmgr.exe - ntsd
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\l9f9ynha.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
.
============= SERVICES / DRIVERS ===============
.
R2 EMP_UDSA;EMP_UDSA;c:\program files\epson projector\epson usb display v1.4\EMP_UDSA.exe [2010-11-22 98304]
R3 eppvad_simple;EPSON Projector UD Audio Device;c:\windows\system32\drivers\EMP_UDAU.sys [2010-11-22 17664]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2007-1-11 87936]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2010-11-29 18432]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PCX504;Cisco Systems Wireless LAN Adapter Driver;c:\windows\system32\drivers\PCX504.sys [2003-2-14 96256]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-8-19 30192]
S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-20 135664]
.
=============== Created Last 30 ================
.
2011-04-01 03:46:03 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-01 03:46:03 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 04:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 02:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 3:26:03.75 ===============

Hello dave272,

• Welcome to Bleeping Computer.
  
• My name is fireman4it and I will be helping you with your Malware problem.
  
  Please take note of some guidelines for this fix:
  
• Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  
• If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  
• Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  
• Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.

• Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
• If prompted with a legal dialog, accept the warning.
• Click and then on "Advanced Mode"
  
• You may be presented with a warning dialog. If so, press
• Click on
• Click on
• Uncheck this checkbox:
  
• Close/Exit Spybot Search and Destroy

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2

• Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
• Close any open windows, including this one.
• Double click on ComboFix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• If you did not have it installed, you will see the prompt below. Choose YES.
• 
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
  
  
• Click on Yes, to continue scanning for malware.
• When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Things to include in your next reply::
Combofix.txt
How is your machine running now?

Hi fireman,

I followed the steps you outlined, including disabling TeaTimer and running ComboFix. My computer seems to be clean now, though I've only been using it post-ComboFix for a few hours. I pasted the contents of ComboFix.txt below. Let me know what you think. Thanks!

Dave

*****

ComboFix 11-04-08.02 - User 04/09/2011 3:52.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.684 [GMT -7:00]
Running from: c:\documents and settings\User\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\User\g2mdlhlpx.exe
c:\documents and settings\User\WINDOWS
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack
.
((((((((((((((((((((((((( Files Created from 2011-03-09 to 2011-04-09 )))))))))))))))))))))))))))))))
.
.
2011-04-01 03:46 . 2011-04-01 03:46 -------- d-----w- c:\windows\system32\wbem\Repository
2011-04-01 02:57 . 2011-04-01 03:44 -------- d-s---w- c:\documents and settings\Administrator
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-28 22:25 . 2011-02-28 22:25 223432 ----a-w- c:\windows\system32\drivers\truecrypt.sys
2011-02-27 21:51 . 2011-02-27 21:51 388096 ----a-r- c:\documents and settings\User\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-02-09 13:53 . 2004-08-04 10:00 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2004-08-04 10:00 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 04:40 . 2010-11-16 10:54 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 02:19 . 2010-11-16 10:54 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58 . 2007-01-11 13:57 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2007-01-11 13:57 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-08-04 10:00 439296 ----a-w- c:\windows\system32\shimgvw.dll
2010-02-26 05:05 . 2010-02-26 05:05 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GoToMeeting"="c:\program files\Citrix\GoToMeeting\457\g2mstart.exe" [2010-12-15 39816]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-08-03 1032192]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2005-12-19 1347584]
"BluetoothAuthenticationAgent"="rundll32.exe" [2008-04-14 33280]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2006-10-18 802816]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-10-18 696320]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-01-11 344064]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"EPSON_UD_START"="c:\program files\EPSON Projector\EPSON USB Display V1.4\EMP_UD.exe" [2009-04-16 329632]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-09-08 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^User^Start Menu^Programs^Startup^OneNote 2010 Screen Clipper and Launcher.lnk]
path=c:\documents and settings\User\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2010 Screen Clipper and Launcher.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2010-02-26 05:05 30192 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2009-11-18 23:13 54576 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-11-18 04:59 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-09-08 19:17 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-03-06 00:07 2260480 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-03-02 10:13 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TrojanScanner]
2010-08-02 21:47 1167808 ----a-w- c:\program files\Trojan Remover\Trjscan.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"gusvc"=3 (0x3)
"GoogleDesktopManager-110309-193829"=3 (0x3)
"Bonjour Service"=2 (0x2)
"WMPNetworkSvc"=3 (0x3)
"gupdate"=2 (0x2)
"BcmSqlStartupSvc"=2 (0x2)
"BthServ"=2 (0x2)
"wuauserv"=2 (0x2)
"aspnet_state"=3 (0x3)
"clr_optimization_v2.0.50727_32"=3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\QuickTime\\QuickTimePlayer.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy2.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
"c:\\Program Files\\HP\\Digital Imaging\\smart web printing\\SmartWebPrintExe.exe"=
.
R2 EMP_UDSA;EMP_UDSA;c:\program files\EPSON Projector\EPSON USB Display V1.4\EMP_UDSA.exe [11/22/2010 3:31 PM 98304]
R3 eppvad_simple;EPSON Projector UD Audio Device;c:\windows\system32\drivers\EMP_UDAU.sys [11/22/2010 3:31 PM 17664]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [1/11/2007 7:20 AM 87936]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 2:16 PM 130384]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys --> c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [?]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [11/29/2010 3:20 PM 18432]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [1/9/2010 10:37 PM 4640000]
S3 PCX504;Cisco Systems Wireless LAN Adapter Driver;c:\windows\system32\drivers\PCX504.sys [2/14/2003 2:16 PM 96256]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [3/18/2010 2:16 PM 753504]
S4 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [8/19/2009 10:54 PM 30192]
S4 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [11/20/2010 10:11 AM 135664]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-20 17:11]
.
2011-04-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-11-20 17:11]
.
2011-04-09 c:\windows\Tasks\User_Feed_Synchronization-{03AF5311-D84C-44AC-ADD3-6A4C3CB2F663}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 11:31]
.
2011-04-09 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-04-26 05:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.bing.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105
Trusted Zone: laisys.com\laweb
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
FF - ProfilePath - c:\documents and settings\User\Application Data\Mozilla\Firefox\Profiles\l9f9ynha.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Notify-WgaLogon - (no file)
SafeBoot-klmdb.sys
MSConfigStartUp-AVG9_TRAY - c:\progra~1\AVG\AVG9\avgtray.exe
MSConfigStartUp-Google Update - c:\documents and settings\User\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
MSConfigStartUp-ISW - c:\program files\CheckPoint\ZAForceField\ForceField.exe
AddRemove-After Dark Games - c:\sierra\After Dark Games\Uninst.isu
AddRemove-Sudoku Master - c:\centron\Sudoku Master\unstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-09 04:36
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(896)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(2816)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Dell\QuickSet\NICCONFIGSVC.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Apoint\HidFind.exe
c:\program files\Apoint\Apntex.exe
.
**************************************************************************
.
Completion time: 2011-04-09 04:43:57 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-09 11:43
.
Pre-Run: 7,789,264,896 bytes free
Post-Run: 7,864,217,600 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - D0EFDEFE98121DFB8EEE3379895FDEF6

Hello,

Your logs looks like it got the main infection. Let's run a couple other scanners to make sure we have nothing leftover.

1.
Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
  For instructions with screenshots, please refer to this Guide.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
• If an update is found, the program will automatically update itself. Press the OK button and continue.
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

• Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
• Click on the Scan button.
• When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked and then click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab.
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
• Exit Malwarebytes' when done.

Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

2.
I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
• Check
• Click the button.
• Accept any security warnings from your browser.
• Under scan settings, check and check Remove found threats
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push
• Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• Push the button.
• Push

3.
I don't see an Anti Virus Program running on your machine

• Download and install an antivirus program, and make sure that you keep it updated
  New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
  Two good antivirus programs free for non-commercial home use are Avast! and Antivir
  Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.

Things to include in your next reply::
MBAM log
Eset log
A new DDS log
How is your machine running now?

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding

With Regards,
fireman4it

Hi.

I'm still here. Sorry for the delay. I will get back to you with logs within the next 24 hours.

Ok, thanks for letting me know.

Hi fireman,

I ran the programs/scans you asked me to. Malwarebytes gave me the following error:
"An error has occurred. Please report this error code to our support team.
PROGRAM_ERROR_UPDATING (5, 0, CreateFile)
Access is denied."

After I clicked OK, Malwarebytes still ran, and did not find any problems. I've attached the mbam log. Do you think the error could have been a problem MBAM encountered while trying to download updated virus definitions?

ESet found & quarantined 1 item (Win32/Olmasco.E trojan). I've attached the ESet log file.

As requested, I've also pasted a new DDS log below, and attached the Attach.txt file.

My computer seems to be running fine now. I'm still trying to decide which anti-virus software to use, every one I've tried slows my computer down too much.

Thanks!
-Dave

*****

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by User at 10:35:10.82 on Thu 04/14/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.417 [GMT -7:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Program Files\EPSON Projector\EPSON USB Display V1.4\EMP_UDSA.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mcomm.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mlauncher.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\User\Desktop\debug\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [GoToMeeting] "c:\program files\citrix\gotomeeting\457\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [EPSON_UD_START] "c:\program files\epson projector\epson usb display v1.4\EMP_UD.exe" -UDCONNECT
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYAMABLAE0AQwAtAEUAOQBWAFUAVwAtAEUAVwAwAFYAQQAtAFUAVQAzAFgATAAtAEYARQBXADkANwA"&"inst=NwA3AC0ANAA0ADgANgAyADAAOQA3ADkALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEA"&"prod=90"&"ver=9.0.872
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: laisys.com\laweb
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\l9f9ynha.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
.
============= SERVICES / DRIVERS ===============
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 EMP_UDSA;EMP_UDSA;c:\program files\epson projector\epson usb display v1.4\EMP_UDSA.exe [2010-11-22 98304]
R3 eppvad_simple;EPSON Projector UD Audio Device;c:\windows\system32\drivers\EMP_UDAU.sys [2010-11-22 17664]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2007-1-11 87936]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2010-11-29 18432]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PCX504;Cisco Systems Wireless LAN Adapter Driver;c:\windows\system32\drivers\PCX504.sys [2003-2-14 96256]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-8-19 30192]
S4 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-20 135664]
.
=============== Created Last 30 ================
.
2011-04-13 00:50:44 -------- d-----w- c:\program files\ESET
2011-04-09 10:49:18 -------- d-sha-r- C:\cmdcons
2011-04-09 10:42:23 98816 ----a-w- c:\windows\sed.exe
2011-04-09 10:42:23 89088 ----a-w- c:\windows\MBR.exe
2011-04-09 10:42:23 256512 ----a-w- c:\windows\PEV.exe
2011-04-09 10:42:23 161792 ----a-w- c:\windows\SWREG.exe
2011-04-01 03:46:03 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-01 03:46:03 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-03 04:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 02:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
============= FINISH: 10:37:07.54 ===============

Hello,

fter I clicked OK, Malwarebytes still ran, and did not find any problems. I've attached the mbam log. Do you think the error could have been a problem MBAM encountered while trying to download updated virus definitions?

Yes, I think that was the problem.

My computer seems to be running fine now. I'm still trying to decide which anti-virus software to use, every one I've tried slows my computer down too much.

I use Avira and it don't seem to slow my machine down. It only slow down a bit when its updating which I have set to once a day when I'm sleeping usually.


Congratulations! You now appear clean!


Uninstall Combofix

• Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
  o *If it is not on your Desktop, the below will not work.
• Click on then Run....
• Now copy & paste the green bolded text in the run-box and click OK.
  
  ComboFix /Uninstall
  
  
  
  <Notice the space between the "x" and "/".> <--- It needs to be there
  Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall
  
  
• Please advise if this step is missed for any reason as it performs some important actions:
  "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
  It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess

• Download OTC by OldTimer and save it to your desktop.
• Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
• Then Click the big button.
• You will get a prompt saying "Being Cleanup Process". Please select Yes.
• Restart your computer when prompted.

Recommendations
Below are some recommendations to lower your chances of (re)infection.

• Install and maintain an outbound firewall
• Install Spyware Blaster and update it regularly
  If you wish, the commercial version provides automatic updating.
• Install the MVPs hosts file, and update it regularly
  You can use the HostMan host file manager to do this automaticly if you wish.
  For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
• Install an Anti-Spyware program, and update it regularly
  Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
  SUPERAntiSpyware is another good scanner with high detection and removal rates.
  Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
• Keep Windows (and your other Microsoft software) up to date!
  I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
  
  If you are using Windows XP or earlier
  Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  
  If you are using Windows Vista
  
  • Click the "Start Menu" (or Windows Orb)
  • Click "All Programs"
  • Click "Windows Update"
  • On the left, choose "Change Settings"
  • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
  • Press OK and accept the UAC prompt.
    Note: You shouldn't need to check this checkbox every single time you update, only the first time.
  • Click "Check for Updates" in the upper left corner.
  • Follow the instructions to install the latest updates.
  • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
• Keep your other software up to date as well
  Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
• Stay up to date!
  The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing .

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 2-3 days the topic will need to be closed.

Thanks for understanding

With Regards,
fireman4it

Hi fireman4it,
I followed the steps you recommended and also sent you a PM. Everything seems to be running clean now. Thanks!
Dave

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.