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Infected with n.exn


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7 replies to this topic

#1 mwilliams

mwilliams

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  • 6 posts
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  • Local time:01:24 AM

Posted 01 April 2011 - 10:36 PM

Hello,

This afternoon my AVG found and quarantined n.exn. It was only when I tried to Google the file name for more info that I found I was being redirected when I clicked on Google results, apparently a hallmark of this infection. I haven't noticed any other problems yet.

Here is the DDS log; the other two logs are attached. Thanks very much for any help you can provide!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Maren at 20:11:39.43 on Fri 04/01/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.404 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\system32\CSHelper.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Maren\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6080422
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\maren\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [mnumsg.exe] c:\program files\myshoppinggenie\mnumsg.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Alcmtr] ALCMTR.EXE
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [<NO NAME>]
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: motive.com\pattta.att
Trusted Zone: motive.com\patttbc.att
DPF: {055B4212-4C81-448E-AFA9-C3CA4AAE8F95} - hxxp://p.playfirst.com/play/game/dairydash/DairyDashWeb.1.0.0.12.cab
DPF: {195B4BBF-E1E4-4020-9773-0A8C6F65EA35} - hxxp://p.playfirst.com/play/game/cookingdash/CookingDashWeb.1.0.0.9.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209179137140
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {BAC761D3-DFFD-4DB4-A01D-173346E090A7} - hxxp://p.playfirst.com/play/game/zenerchi/ZenerchiWeb.1.0.0.10.cab
DPF: {C0C0CB9B-BFEB-47C2-90FA-BE9692875ADB} - hxxp://p.playfirst.com/play/game/petshophop/petshophopweb.1.0.0.15.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CEBE157C-C91E-4A45-BB3C-45F8C77C012F} - hxxp://p.playfirst.com/play/game/wandering-willows/WanderingWillowsWeb.1.0.0.18.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {F135A813-7152-4532-AC8D-28AC2136DFC7} - hxxp://p.playfirst.com/play/game/parking-dash/parkingdash.1.0.0.10.cab
TCP: {29A7C374-866C-4A97-9ADB-C2AD0E651CF3} = 205.152.132.23,205.152.37.23
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: efcYPJAq - efcYPJAq.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: ybdddv.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\rqRJDwwV
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\maren\applic~1\mozilla\firefox\profiles\ug6eensb.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com/mail/?hl=en&shva=1#
FF - component: c:\documents and settings\maren\application data\mozilla\firefox\profiles\ug6eensb.default\extensions\{6ac85730-7d0f-4de0-b3fa-21142dd85326}\platform\winnt\components\ColorZilla.dll
FF - component: c:\documents and settings\maren\application data\mozilla\firefox\profiles\ug6eensb.default\extensions\twitternotifier@naan.net\platform\winnt\components\nsTwitterFoxSign.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\maren\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\maren\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npArtistScope.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol500.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
FF - Ext: Echofon: twitternotifier@naan.net - %profile%\extensions\twitternotifier@naan.net
FF - Ext: ColorfulTabs: {0545b830-f0aa-4d7e-8820-50a4629a56fe} - %profile%\extensions\{0545b830-f0aa-4d7e-8820-50a4629a56fe}
FF - Ext: ColorZilla: {6AC85730-7D0F-4de0-B3FA-21142DD85326} - %profile%\extensions\{6AC85730-7D0F-4de0-B3FA-21142DD85326}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Autofill Forms: autofillForms@blueimp.net - %profile%\extensions\autofillForms@blueimp.net
FF - Ext: Leapforce - Search Engine Evaluator Toolbar: qrptoolbar@leapforceathome - %profile%\extensions\qrptoolbar@leapforceathome
FF - Ext: EWOQ Rater Helper: {feee3d1c-da92-4c21-8665-2425de7f53b7} - %profile%\extensions\{feee3d1c-da92-4c21-8665-2425de7f53b7}
FF - Ext: EWOQ Mobile Setup extension: {f035aa18-ee32-4e6e-81d2-57e32867f8a7} - %profile%\extensions\{f035aa18-ee32-4e6e-81d2-57e32867f8a7}
FF - Ext: wmlbrowser: {c4dc572a-3295-40eb-b30f-b54aa4cdc4b7} - %profile%\extensions\{c4dc572a-3295-40eb-b30f-b54aa4cdc4b7}
FF - Ext: Flashblock: {3d7eb24f-2740-49df-8937-200b1cc08f8a} - %profile%\extensions\{3d7eb24f-2740-49df-8937-200b1cc08f8a}
FF - Ext: XHTML Mobile Profile: {8ea9957e-2953-402f-80e0-bceb5f169d6f} - %profile%\extensions\{8ea9957e-2953-402f-80e0-bceb5f169d6f}
FF - Ext: ChaCha Guide App Toolbar: chachaguidebar@chacha.com - %profile%\extensions\chachaguidebar@chacha.com
FF - Ext: XUL Cache: {6cc38625-2e87-4c38-8335-08441abb2a00} - %profile%\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-4-28 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-4-28 66632]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2010-12-3 266240]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-26 135664]
S2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
S2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-4-28 12872]
.
=============== Created Last 30 ================
.
2011-03-27 05:47:41 -------- d-----w- c:\docume~1\maren\applic~1\Faerie Solitaire
2011-03-10 01:19:05 -------- d-----w- c:\program files\My Kingdom for the Princess II
2011-03-07 17:40:21 466944 ----a-w- c:\program files\mozilla firefox\plugins\NPcol500.dll
2011-03-07 17:40:21 466944 ----a-w- c:\program files\mozilla firefox\plugins\NPcol400.dll
2011-03-07 17:40:21 -------- d-----w- c:\docume~1\maren\applic~1\Catalina Marketing Corp
2011-03-06 06:17:56 -------- d-----w- c:\program files\Faerie Solitaire
.
==================== Find3M ====================
.
2011-02-27 16:36:30 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 20:12:01.40 ===============

Attached Files



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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:01:24 AM

Posted 01 April 2011 - 10:45 PM

Hello mwilliams,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

We need to uninstall Avg Antivirus as it will interfere with some of our tools.
Please download and use AppRemover to uninstall Avg.

1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TDSSkiller log
Combofix.txt
How is your machine running now?

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#3 mwilliams

mwilliams
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:24 AM

Posted 01 April 2011 - 11:31 PM

I just tried clicking on a Google result and didn't get redirected, so that's a good sign! That was the only symptom I'd noticed so far, so I can't really say if it's 100% better yet.

TDSSKiller didn't find anything, but the scan only took 11 seconds--is it supposed to be that quick?

Here's the ComboFix log:

ComboFix 11-04-01.01 - Maren 04/01/2011 23:16:13.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.1529 [GMT -5:00]
Running from: c:\documents and settings\Maren\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\All Users\Application Data\PCDr\5744\Downloads\48edbc2f-6595-43d2-a911-c3713e9b499f.dll
c:\documents and settings\All Users\Application Data\PCDr\5744\Downloads\5275e755-7d9f-4ddb-a61e-645d687f55e1.dll
c:\documents and settings\All Users\Application Data\PCDr\5744\Downloads\86fa80c6-799b-4d0b-a3f5-f7886c10db2c.dll
c:\documents and settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}
c:\documents and settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}\chrome.manifest
c:\documents and settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}\chrome\xulcache.jar
c:\documents and settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}\defaults\preferences\xulcache.js
c:\documents and settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}\install.rdf
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\system32\VwwDJRqr.ini
c:\windows\system32\VwwDJRqr.ini2
c:\windows\Tasks\nfwcmrvn.job
c:\windows\TEMP\logishrd\LVPrcInj01.dll
c:\windows\XSxS
.
----- BITS: Possible infected sites -----
.
hxxp://javadl.sun.coj+|Cv+@J:NGD_DQ{zGD_DQ{zGD_DQ{zGD_DQ{z+@J:Nj+|Cv Settings\Maren\Local Settings\Application Data\Temp\{E0002DCD-2F9A-48FD-9650-D89C9E43B4B3}Google Update
.
((((((((((((((((((((((((( Files Created from 2011-03-02 to 2011-04-02 )))))))))))))))))))))))))))))))
.
.
2011-03-27 05:47 . 2011-03-27 05:54 -------- d-----w- c:\documents and settings\Maren\Application Data\Faerie Solitaire
2011-03-10 01:19 . 2011-03-10 01:19 -------- d-----w- c:\program files\My Kingdom for the Princess II
2011-03-07 17:40 . 2011-03-07 17:40 466944 ----a-w- c:\program files\Mozilla Firefox\plugins\NPcol500.dll
2011-03-07 17:40 . 2011-03-07 17:40 466944 ----a-w- c:\program files\Mozilla Firefox\plugins\NPcol400.dll
2011-03-07 17:40 . 2011-03-07 17:40 -------- d-----w- c:\documents and settings\Maren\Application Data\Catalina Marketing Corp
2011-03-06 06:17 . 2011-03-06 06:18 -------- d-----w- c:\program files\Faerie Solitaire
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-27 16:36 . 2010-09-26 20:53 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-02-09 13:53 . 2004-08-10 17:51 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2004-08-10 17:51 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58 . 2004-08-10 18:01 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2004-08-10 18:01 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-08-10 17:51 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2004-08-10 17:50 290048 ----a-w- c:\windows\system32\atmfd.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Update"="c:\documents and settings\Maren\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-03-19 136176]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2010-03-09 26100520]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="c:\program files\Google\Gmail Notifier\gnotify.exe" [2005-07-15 479232]
"RTHDCPL"="RTHDCPL.EXE" [2007-07-17 16132608]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-01-21 134656]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-01-21 134656]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]
"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-05-10 185896]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2008-01-12 04:16 39792 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2009-05-14 01:58 177472 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2008-05-10 02:00 185896 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
"ctfmon.exe"=c:\windows\system32\ctfmon.exe
"swg"=c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"ECenter"=c:\dell\E-Center\EULALauncher.exe
"HotKeysCmds"=c:\windows\system32\hkcmd.exe
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
"AppleSyncNotifier"=c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\TeamViewer\\Version5\\TeamViewer.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [12/3/2010 2:41 PM 266240]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys --> c:\windows\system32\DRIVERS\Lbd.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/26/2010 4:42 PM 135664]
S2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\Airytec\Switch Off\swoff.exe -service --> c:\program files\Airytec\Switch Off\swoff.exe -service [?]
S2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\Airytec\Switch Off\swoff.exe -service --> c:\program files\Airytec\Switch Off\swoff.exe -service [?]
S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 7:19 PM 13592]
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-26 21:42]
.
2011-04-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-26 21:42]
.
2011-04-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2052303676-1245884431-1287299036-1006Core.job
- c:\documents and settings\Maren\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-03-20 11:58]
.
2011-04-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2052303676-1245884431-1287299036-1006UA.job
- c:\documents and settings\Maren\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-03-20 11:58]
.
2011-03-26 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]
.
2011-03-29 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2010-11-18 15:13]
.
2011-04-01 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\pcdrcui.exe [2010-11-18 15:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
Trusted Zone: motive.com\pattta.att
Trusted Zone: motive.com\patttbc.att
TCP: {29A7C374-866C-4A97-9ADB-C2AD0E651CF3} = 205.152.132.23,205.152.37.23
DPF: {055B4212-4C81-448E-AFA9-C3CA4AAE8F95} - hxxp://p.playfirst.com/play/game/dairydash/DairyDashWeb.1.0.0.12.cab
DPF: {C0C0CB9B-BFEB-47C2-90FA-BE9692875ADB} - hxxp://p.playfirst.com/play/game/petshophop/petshophopweb.1.0.0.15.cab
DPF: {CEBE157C-C91E-4A45-BB3C-45F8C77C012F} - hxxp://p.playfirst.com/play/game/wandering-willows/WanderingWillowsWeb.1.0.0.18.cab
DPF: {F135A813-7152-4532-AC8D-28AC2136DFC7} - hxxp://p.playfirst.com/play/game/parking-dash/parkingdash.1.0.0.10.cab
FF - ProfilePath - c:\documents and settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com/mail/?hl=en&shva=1#
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Echofon: twitternotifier@naan.net - %profile%\extensions\twitternotifier@naan.net
FF - Ext: ColorfulTabs: {0545b830-f0aa-4d7e-8820-50a4629a56fe} - %profile%\extensions\{0545b830-f0aa-4d7e-8820-50a4629a56fe}
FF - Ext: ColorZilla: {6AC85730-7D0F-4de0-B3FA-21142DD85326} - %profile%\extensions\{6AC85730-7D0F-4de0-B3FA-21142DD85326}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Autofill Forms: autofillForms@blueimp.net - %profile%\extensions\autofillForms@blueimp.net
FF - Ext: Leapforce - Search Engine Evaluator Toolbar: qrptoolbar@leapforceathome - %profile%\extensions\qrptoolbar@leapforceathome
FF - Ext: EWOQ Rater Helper: {feee3d1c-da92-4c21-8665-2425de7f53b7} - %profile%\extensions\{feee3d1c-da92-4c21-8665-2425de7f53b7}
FF - Ext: EWOQ Mobile Setup extension: {f035aa18-ee32-4e6e-81d2-57e32867f8a7} - %profile%\extensions\{f035aa18-ee32-4e6e-81d2-57e32867f8a7}
FF - Ext: wmlbrowser: {c4dc572a-3295-40eb-b30f-b54aa4cdc4b7} - %profile%\extensions\{c4dc572a-3295-40eb-b30f-b54aa4cdc4b7}
FF - Ext: Flashblock: {3d7eb24f-2740-49df-8937-200b1cc08f8a} - %profile%\extensions\{3d7eb24f-2740-49df-8937-200b1cc08f8a}
FF - Ext: XHTML Mobile Profile: {8ea9957e-2953-402f-80e0-bceb5f169d6f} - %profile%\extensions\{8ea9957e-2953-402f-80e0-bceb5f169d6f}
FF - Ext: ChaCha Guide App Toolbar: chachaguidebar@chacha.com - %profile%\extensions\chachaguidebar@chacha.com
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-mnumsg.exe - c:\program files\MyShoppingGenie\mnumsg.exe
HKLM-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
Notify-efcYPJAq - efcYPJAq.dll
MSConfigStartUp-ATT-SST_McciTrayApp - c:\program files\ATT-SST\McciTrayApp.exe
MSConfigStartUp-iTunesHelper - c:\program files\iTunes\iTunesHelper.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-01 23:20
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1476)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
c:\windows\system32\HPZipm12.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\windows\system32\wscntfy.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\Skype\Plugin Manager\skypePM.exe
.
**************************************************************************
.
Completion time: 2011-04-01 23:23:42 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-02 04:23
.
Pre-Run: 212,734,922,752 bytes free
Post-Run: 212,744,671,232 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 23693532164CB432697E634276BF0734

#4 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:01:24 AM

Posted 01 April 2011 - 11:48 PM

Hello,


Your log looks good! Lets do some final checking for leftovers.


1.
Please download Malwarebytes' Anti-Malware (v1.50) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

2.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

3.
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Microsoft: ‘Unprecedented Wave of Java Exploitation’
Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt UsersPlease follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows" (32-bit) or "Windows x64" (64-bit).
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u23-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

Things to include in your next reply::
MBAM log
Eset log
A new DDS log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#5 mwilliams

mwilliams
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Posted 02 April 2011 - 08:50 AM

The machine appears to be running fine and I got Java updated, but each of these did still find viruses.

Here's the MBAM log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6243

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/2/2011 12:58:10 AM
mbam-log-2011-04-02 (00-58-10).txt

Scan type: Quick scan
Objects scanned: 146751
Time elapsed: 2 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\activex.DLL (Adware.180Solutions) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)








The Eset log:

C:\Qoobox\Quarantine\C\Documents and Settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Documents and Settings\Maren\Application Data\Mozilla\Firefox\Profiles\ug6eensb.default\extensions\{6cc38625-2e87-4c38-8335-08441abb2a00}\chrome\xulcache.jar.vir JS/Agent.NCP trojan deleted - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\VwwDJRqr.ini.vir Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\VwwDJRqr.ini2.vir Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP854\A0076626.manifest Win32/TrojanDownloader.Tracur.F trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP854\A0076627.ini Win32/Adware.Virtumonde.NEO application cleaned by deleting - quarantined




And a new DDS log:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Maren at 8:46:11.23 on Sat 04/02/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.1480 [GMT -5:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\CSHelper.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Documents and Settings\Maren\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Google Update] "c:\documents and settings\maren\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: motive.com\pattta.att
Trusted Zone: motive.com\patttbc.att
DPF: {055B4212-4C81-448E-AFA9-C3CA4AAE8F95} - hxxp://p.playfirst.com/play/game/dairydash/DairyDashWeb.1.0.0.12.cab
DPF: {195B4BBF-E1E4-4020-9773-0A8C6F65EA35} - hxxp://p.playfirst.com/play/game/cookingdash/CookingDashWeb.1.0.0.9.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1209179137140
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {BAC761D3-DFFD-4DB4-A01D-173346E090A7} - hxxp://p.playfirst.com/play/game/zenerchi/ZenerchiWeb.1.0.0.10.cab
DPF: {C0C0CB9B-BFEB-47C2-90FA-BE9692875ADB} - hxxp://p.playfirst.com/play/game/petshophop/petshophopweb.1.0.0.15.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CEBE157C-C91E-4A45-BB3C-45F8C77C012F} - hxxp://p.playfirst.com/play/game/wandering-willows/WanderingWillowsWeb.1.0.0.18.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {F135A813-7152-4532-AC8D-28AC2136DFC7} - hxxp://p.playfirst.com/play/game/parking-dash/parkingdash.1.0.0.10.cab
TCP: {29A7C374-866C-4A97-9ADB-C2AD0E651CF3} = 205.152.132.23,205.152.37.23
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\maren\applic~1\mozilla\firefox\profiles\ug6eensb.default\
FF - prefs.js: browser.startup.homepage - hxxps://mail.google.com/mail/?hl=en&shva=1#
FF - component: c:\documents and settings\maren\application data\mozilla\firefox\profiles\ug6eensb.default\extensions\{6ac85730-7d0f-4de0-b3fa-21142dd85326}\platform\winnt\components\ColorZilla.dll
FF - component: c:\documents and settings\maren\application data\mozilla\firefox\profiles\ug6eensb.default\extensions\twitternotifier@naan.net\platform\winnt\components\nsTwitterFoxSign.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\maren\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\maren\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npArtistScope.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol500.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Echofon: twitternotifier@naan.net - %profile%\extensions\twitternotifier@naan.net
FF - Ext: ColorfulTabs: {0545b830-f0aa-4d7e-8820-50a4629a56fe} - %profile%\extensions\{0545b830-f0aa-4d7e-8820-50a4629a56fe}
FF - Ext: ColorZilla: {6AC85730-7D0F-4de0-B3FA-21142DD85326} - %profile%\extensions\{6AC85730-7D0F-4de0-B3FA-21142DD85326}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Autofill Forms: autofillForms@blueimp.net - %profile%\extensions\autofillForms@blueimp.net
FF - Ext: Leapforce - Search Engine Evaluator Toolbar: qrptoolbar@leapforceathome - %profile%\extensions\qrptoolbar@leapforceathome
FF - Ext: EWOQ Rater Helper: {feee3d1c-da92-4c21-8665-2425de7f53b7} - %profile%\extensions\{feee3d1c-da92-4c21-8665-2425de7f53b7}
FF - Ext: EWOQ Mobile Setup extension: {f035aa18-ee32-4e6e-81d2-57e32867f8a7} - %profile%\extensions\{f035aa18-ee32-4e6e-81d2-57e32867f8a7}
FF - Ext: wmlbrowser: {c4dc572a-3295-40eb-b30f-b54aa4cdc4b7} - %profile%\extensions\{c4dc572a-3295-40eb-b30f-b54aa4cdc4b7}
FF - Ext: Flashblock: {3d7eb24f-2740-49df-8937-200b1cc08f8a} - %profile%\extensions\{3d7eb24f-2740-49df-8937-200b1cc08f8a}
FF - Ext: XHTML Mobile Profile: {8ea9957e-2953-402f-80e0-bceb5f169d6f} - %profile%\extensions\{8ea9957e-2953-402f-80e0-bceb5f169d6f}
FF - Ext: ChaCha Guide App Toolbar: chachaguidebar@chacha.com - %profile%\extensions\chachaguidebar@chacha.com
.
============= SERVICES / DRIVERS ===============
.
R2 CSHelper;CopySafe Helper Service;c:\windows\system32\CSHelper.exe [2010-12-3 266240]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-26 135664]
S2 SwOffScheduler;Airytec Switch Off - Task Scheduler;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
S2 SwOffWeb;Airytec Switch Off - Web Interface;c:\program files\airytec\switch off\swoff.exe -service --> c:\program files\airytec\switch off\swoff.exe -service [?]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
.
=============== Created Last 30 ================
.
2011-04-02 13:41:34 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-04-02 06:01:05 -------- d-----w- c:\program files\ESET
2011-04-02 05:51:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-02 05:51:22 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-02 05:51:19 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-02 05:51:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-02 04:15:17 -------- d-sha-r- C:\cmdcons
2011-04-02 04:13:26 98816 ----a-w- c:\windows\sed.exe
2011-04-02 04:13:26 89088 ----a-w- c:\windows\MBR.exe
2011-04-02 04:13:26 256512 ----a-w- c:\windows\PEV.exe
2011-04-02 04:13:26 161792 ----a-w- c:\windows\SWREG.exe
2011-03-27 05:47:41 -------- d-----w- c:\docume~1\maren\applic~1\Faerie Solitaire
2011-03-10 01:19:05 -------- d-----w- c:\program files\My Kingdom for the Princess II
2011-03-07 17:40:21 466944 ----a-w- c:\program files\mozilla firefox\plugins\NPcol500.dll
2011-03-07 17:40:21 466944 ----a-w- c:\program files\mozilla firefox\plugins\NPcol400.dll
2011-03-07 17:40:21 -------- d-----w- c:\docume~1\maren\applic~1\Catalina Marketing Corp
2011-03-06 06:17:56 -------- d-----w- c:\program files\Faerie Solitaire
.
==================== Find3M ====================
.
2011-04-02 13:41:21 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-27 16:36:30 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 8:46:47.73 ===============




Thanks much!

#6 fireman4it

fireman4it

    Bleepin' Fireman


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  • Local time:01:24 AM

Posted 02 April 2011 - 11:42 AM

Hello, mwilliams.
Congratulations! You now appear clean! :cool:


Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#7 mwilliams

mwilliams
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Posted 02 April 2011 - 01:48 PM

Thanks so much! You've been very helpful.

#8 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 02 April 2011 - 03:50 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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