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Search redirect malware


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#1 wmayfield

wmayfield

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Posted 01 April 2011 - 04:35 PM

It looks like I have been infected by some sort of search redirect malware. It hijacks searches from both Google and Bing in IE, Firefox, and Chrome but not on Opera apparently. Neither Microsoft Security Essentials nor Malwarebytes has been able detect it.

I'm on Windows XP Home SP3.

I have also been infected with a bunch of other malware that MSE *has* been able to detect and remove over the last couple of days.

The infections are causing various Windows processes to crash -- usually it's winlogon.exe but sometimes it is various other services. It also stops me from being able to log all the way off -- to get out I have to turn off the power to the computer.

Any ideas where I should start?

Edited by wmayfield, 01 April 2011 - 06:15 PM.


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#2 Blade

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Posted 11 April 2011 - 11:59 AM

Hello.

Let's try this.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

~Blade


In your next reply, please include the following:
TDSSKiller log

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