Posted 01 April 2011 - 12:06 PM
I'm new to this forum, so I apologize if this is posted in the wrong place. I was trying to help a friend that got Windows Expansion System on their computer. I followed the instructions for using rkill, however, I had to try several different options before I could get it to run. I had used the command prompt to copy the file, and also had copied the updates manually (from another computer) to run malwarebytes and had started it from the command prompt.
When I ran malwarebytes, it fixed the system and booted up in safe mode. At this point, everything looked fine.... desktop came up with all the icons, etc. Then I shut down the system and restarted it again. I now have NO icons or start menu on the desktop. Somehow I missed the following step about fixing my Windows Registry Shell value, which I did not do. I have since downloaded it and ran it, however, it doesn't appear to have fixed it.
I have tried numerous times to get it to work, but it does not. Could you please advise?
If I do Ctrl/Alt/Delete, the task manager takes a while to come up, but does not show any applications running. It does show processes of
System Idle Process SYSTEM