I'm at my wits end
with my laptop not coming out of hibernation correctly.
Scenarios, in the order from worse to least bad as I stop hibernation to do work:
1. Touchpad and mouse stuck. Can't even point to my name to login, nor to the Turn off icon. Power down is the only solution. So what's the point of hibernation?
2. One or both move, but clicking on my name or turn-off icon do nothing. Reboot.
3. Can login. Cannot do anything else, because left click does nothing or behaves as if it were right click. Wherever I click I get a dropdown. Reboot is the only solution. Plug/unplyg the mouse doesn;t work.
4. Identical to above, but happens after few successful activities such as opening Windows Explorer, picking a file to open, then it acts funny. Reboot.
Mouse is Kensington optical, has its own software, is up to date.
I see 2 drivers for mouse PS/2 and this optical with a wheel. I'm not 100% sure which belongs to whom, information looks confusing to me between Microsoft and Kensington.
I don't know the driver for the touchpad (Alps something) and the only thing I can do here is enable/disable the touchpad. I have it always enabled.
Recent reinstallation of driver did nothing. Someone at work suggested I try that.
System is Toshiba laptop, XPhome SP2, router, firewall, virus checker. What useful information, from where, and in what form, should I collect so diagnosis and help would be possible from someone on this site?