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renos.ph Virus


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2 replies to this topic

#1 gtg850r

gtg850r

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Posted 31 March 2011 - 10:54 PM

hi,

i keep getting a notification on my computer from the windows software about a renos.ph virus. each time it pops up with the notification, it allows me to delete it, but it comes back. so i'm thinking that the windows software isn't working correctly. i ran hjt and this is the log i get. please help!

thanks

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:45:53 PM, on 3/31/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Users\Aasif Kazi\Desktop\HijackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [OUU6KC5WPX] C:\Users\AASIFK~1\AppData\Local\Temp\Qwl.exe
O4 - HKCU\..\Run: [BSRURUF55J] C:\Windows\Qzebya.exe
O4 - Startup: XBMC.lnk = C:\Program Files (x86)\XBMC\XBMC.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Manager for Adobe Products (FLEXnet Licensing Manager) - Unknown owner - C:\Windows\system32\regw2.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 5099 bytes

here is the dds file with the other file attached.

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Aasif Kazi at 0:05:37.33 on Fri 04/01/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.1791.692 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Users\AASIFK~1\AppData\Local\Temp\Qwl.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Aasif Kazi\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit=userinit.exe
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [OUU6KC5WPX] C:\Users\AASIFK~1\AppData\Local\Temp\Qwl.exe
uRun: [BSRURUF55J] C:\Windows\Qzebya.exe
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\AASIFK~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\XBMC.lnk - C:\Program Files (x86)\XBMC\XBMC.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
mRun-x64: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
mRun-x64: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\AASIFK~1\AppData\Roaming\Mozilla\Firefox\Profiles\lisvrh6w.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2011-3-28 69376]
R0 nvamacpi;NVIDIA Away Mode System;C:\Windows\System32\drivers\nvamacpi.sys [2011-2-2 28264]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 {1BA31E5A-C098-42d8-8F88-3C9F78A2FDDC};Power Control [2011/02/02 17:31:50];C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\000.fcl [2010-8-26 146928]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-3-25 1405384]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2011-3-25 17152]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2011-2-2 84584]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 FLEXnet Licensing Manager;FLEXnet Licensing Manager for Adobe Products;C:\Windows\system32\regw2.exe --> C:\Windows\system32\regw2.exe [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-2 1255736]
.
=============== Created Last 30 ================
.
2011-03-30 01:20:09 8424784 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{8A1438B0-77F1-4C2B-8691-70CEB83D369E}\mpengine.dll
2011-03-28 22:38:24 16432 ----a-w- C:\Windows\System32\lsdelete.exe
2011-03-28 22:27:26 69376 ----a-w- C:\Windows\System32\drivers\Lbd.sys
2011-03-28 22:22:55 -------- dc-h--w- C:\PROGRA~3\{8790345A-AF70-4319-B9E7-AAA25C6DCD42}
2011-03-28 22:22:42 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-03-28 22:10:07 158720 ----a-w- C:\Windows\Qzebya.exe
2011-03-28 21:50:31 -------- d--h--w- C:\PROGRA~3\tks
2011-03-28 21:49:54 -------- d-----w- C:\PROGRA~3\Aiseesoft Studio
2011-03-21 22:36:50 -------- d-----w- C:\Windows\System32\appmgmt
2011-03-10 02:47:58 3138048 ----a-w- C:\Windows\System32\mstscax.dll
2011-03-10 02:47:57 2690560 ----a-w- C:\Windows\SysWow64\mstscax.dll
2011-03-10 02:47:57 1097216 ----a-w- C:\Windows\System32\mstsc.exe
2011-03-10 02:47:57 1034240 ----a-w- C:\Windows\SysWow64\mstsc.exe
2011-03-07 04:16:12 -------- d--h--w- C:\Windows\PIF
2011-03-07 04:12:25 -------- d-----w- C:\Users\AASIFK~1\AppData\Local\Symantec
2011-03-07 04:08:16 -------- d-----w- C:\PROGRA~3\Symantec
2011-03-05 18:49:51 -------- d-----w- C:\PROGRA~3\MFAData
.
==================== Find3M ====================
.
2011-02-19 06:37:44 1135104 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 06:37:10 1540608 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 06:36:49 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 05:32:48 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-02-19 02:07:54 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-02-02 22:24:03 29480 ----a-w- C:\Windows\SysWow64\msxml3a.dll
2011-02-02 22:24:02 505128 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2011-02-02 22:24:02 353576 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2011-02-02 22:11:20 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 08:07:24 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-01-07 08:07:24 475648 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:31:10 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-01-07 07:31:10 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 0:06:50.17 ===============

EDIT: Posts merged ~BP

Attached Files


Edited by Budapest, 01 April 2011 - 01:56 AM.


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#2 SweetTech

SweetTech

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Posted 05 April 2011 - 06:14 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running OTM

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Processes
    :Services
    :Reg
    :Files
    C:\Users\AASIFK~1\AppData\Local\Temp\Qwl.exe
    C:\Windows\Qzebya.exe
    dir /s /a "C:\PROGRA~3\tks" /c
    dir /s /a "C:\PROGRA~3\{8790345A-AF70-4319-B9E7-AAA25C6DCD42}" /c
    echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c
    ipconfig /flushdns /c
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [resethosts]
    [createrestorepoint]
    
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:



What issues are you currently experiencing?

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 07 April 2011 - 05:31 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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