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I have BSOD's as well


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13 replies to this topic

#1 etch

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Posted 31 March 2011 - 02:00 PM

Hi,

I've the same problem, I guess.
However the BSOD occurs only when I play something. (e.g. Crysis, Settlers, NFS but never when playing CounterStrike)

The code is the same:


==================================================
Dump File : 033011-20529-01.dmp
Crash Time : 2011.03.30. 21:27:06
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`036c6038
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\033011-20529-01.dmp
==================================================

I could show dozens of these kinds of reports, because every time I play, sooner or later the thing will crash.

Here's a screenshot of my machine:

http://speccy.piriform.com/results/uyBeyi4VmtbfsI1xqbErkE6



Can anyone tell me, what to do now? (Btw, the machine is clean, already checked with several adware and virus softwares)


regards

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#2 cryptodan

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Posted 31 March 2011 - 02:44 PM

When was the last time you cleaned out the inside of your computer, and have you updated all your hardware drivers?

#3 Allan

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Posted 31 March 2011 - 02:53 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#4 etch

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Posted 31 March 2011 - 04:54 PM

I do regularly clen it, dust off and stuff like that.
Also, the drivers are up-to-date(chipset, BIOS, etc.), downloaded from ASUS's website, VGA driver as well.

Edited by etch, 01 April 2011 - 01:20 AM.


#5 Allan

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Posted 31 March 2011 - 04:57 PM

Thanks, but that's not what I want. I want the information in the upper pane. Please delete your entire post above (just to make this thread more manageable) and post the upper pane report from BlueScreenView. Thanks.

#6 etch

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Posted 01 April 2011 - 01:28 AM

Sorry for the flooding.
So I guess there must be something wrong with the videocard(Asus 4850HD), because these BSODs are not 'standard' - when it freezes during gaming, the screen switches off (the sounds freeze as well) - however the red led on the card (which signals the error when overheated for example) is not active.
10 percent of the 'freezes' recover however - the VGA driver stops then restarts itself (while in the game) and everything is okay after that. (After quitting the game Win7 pops up that the VGA driver has been recovered.) So it's kinda strange stuff - of course I tried every piece of driver from Ati - new and old as well. :wacko:

#7 cryptodan

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Posted 01 April 2011 - 05:31 AM

I had that issue with an ATI Card, and I have become 100% nVidia now. I do have a laptop with an ATI Card, but I don't do any gaming on it. I would buy a new video card.

Please do the following:


How to Test your RAM


Guide Overview

The purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.

Tools Needed
Please perform these steps from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.
If you didn't get an error screen, Congratulations! :)

Compliments of Billy O'Neal.

#8 etch

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Posted 03 April 2011 - 06:26 AM

here are the BSODs:

033011-20529-01.dmp 2011.03.30. 21:27:06 0x00000124 00000000`00000000 fffffa80`036c6038 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b2aec NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17514 (win7sp1_rtm.101119-1850) x64 C:\Windows\minidump\033011-20529-01.dmp
032911-16458-01.dmp 2011.03.29. 22:22:07 0x00000124 00000000`00000000 fffffa80`036bf038 00000000`00000000 00000000`00000000 dump_ataport.sys dump_ataport.sys+fe772910 x64 C:\Windows\minidump\032911-16458-01.dmp
032911-16926-01.dmp 2011.03.29. 9:10:35 DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 fffffa80`66b56540 00000000`00000009 00000000`00000000 fffff880`0107902e sptd.sys sptd.sys+3f02e x64 C:\Windows\minidump\032911-16926-01.dmp
032811-15834-01.dmp 2011.03.28. 22:12:50 0x00000124 00000000`00000000 fffffa80`0371a038 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b2aec NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17514 (win7sp1_rtm.101119-1850) x64 C:\Windows\minidump\032811-15834-01.dmp
032511-18111-01.dmp 2011.03.25. 18:31:53 0x00000124 00000000`00000000 fffffa80`03753038 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b2aec NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17514 (win7sp1_rtm.101119-1850) x64 C:\Windows\minidump\032511-18111-01.dmp
022711-22869-01.dmp 2011.02.27. 16:45:55 0x00000124 00000000`00000000 fffffa80`036a8748 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b2aec NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17514 (win7sp1_rtm.101119-1850) x64 C:\Windows\minidump\022711-22869-01.dmp
020911-31262-01.dmp 2011.02.09. 19:27:37 0x00000124 00000000`00000000 fffffa80`0381a038 00000000`00000000 00000000`00000000 dump_ataport.sys dump_ataport.sys+1d94730 x64 C:\Windows\minidump\020911-31262-01.dmp

#9 cryptodan

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Posted 03 April 2011 - 12:48 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#10 etch

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Posted 05 April 2011 - 10:02 AM

there is a speccy link in my first post.

#11 cryptodan

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Posted 05 April 2011 - 02:10 PM

What anti-malware/anti-virus scanners have you used?

#12 etch

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Posted 09 April 2011 - 08:43 AM

Microsoft Security Essentials and Ad-Aware.

#13 cryptodan

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Posted 09 April 2011 - 01:11 PM

Have they detected anything?

#14 etch

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Posted 13 April 2011 - 01:06 PM

nothing serious, except fos some adwares whcich were removed instantly..
i honestly don't think that these bsod's happen because of some trojan or virus...




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