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#1 Fesss

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Posted 31 March 2011 - 12:05 PM

Hello,

I am looking for some help here. My computer got infected Yesterday. I ran Malwarebyes and that cleared the main Virus but I still have Audio Ads playing randomly in the background. I can have no browser open but those Ads keep playing and I get redirected when using Google search. I also get Script error every so often. When I look at the process, there is nothing running there, Only way to stop it by killing Explorer.exe. I have run Rootkit Buster (Trend Micro), Tdss Killer, Malware Bytes, Hit Man Pro and Combofix. None of them are finding anything. I have also clear all my temps using Ccleaner. I also Uninstall Firefox (My Main Browser) and also reset Internet Explorer and also manually disabled all Browser. When None of this worked, I did a system restore to 2 weeks ago, the script error popped right back up as soon as I logged back in, I ran updated combofix again. Please help, I am not posting the Log as its says so i the forum rule but I ran it before reading this rule...

Thank you !

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#2 boopme

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Posted 31 March 2011 - 12:13 PM

You most likely have a Bootkit infection.
Having run ComboFix we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.

Let me know if that went well.
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#3 Fesss

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Posted 31 March 2011 - 12:41 PM

Done and Done .. I wasn't able to post the Combofix Log as it was too big so I attached it as a zip file ...

#4 Budapest

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Posted 31 March 2011 - 04:47 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic388285.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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