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Laptop randomly switches off and won't let me use certain things without it freezing


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13 replies to this topic

#1 RC-7

RC-7

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  • 7 posts
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  •  
  • Local time:03:10 PM

Posted 31 March 2011 - 12:02 PM

Hello, my laptop started to become very slow so i ran an anti-malware scan and it says i have 11 infections (the log is at the bottom) the laptop freezes when and randomly switches off it won't let me acces google chrome or Microsoft word. Please help!

DDS files attched/posted

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jen at 17:13:11.89 on 31/03/2011
Internet Explorer: 8.0.6001.19019
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2812.1534 [GMT 1:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\System32\svchost.exe -k Cognizance
C:\Program Files\Hewlett-Packard\File Sanitizer\HPFSService.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\SLsvc.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\Hpservice.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\WLANExt.exe
C:\windows\system32\taskeng.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\windows\system32\AEADISRV.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k bthsvcs
c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\rpcnet.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\wmiprvse.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\windows\system32\Dwm.exe
C:\windows\system32\taskeng.exe
C:\windows\Explorer.EXE
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\File Sanitizer\CoreShredder.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Users\Jen\AppData\Local\Google\Update\GoogleUpdate.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\Users\Jen\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=all&pf=cmnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=all&pf=cmnb
uInternet Settings,ProxyOverride = *.local
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: BHO_Startup Class: {3134413b-49b4-425c-98a5-893c1f195601} - c:\program files\hewlett-packard\file sanitizer\IEBHO.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Google Update] "c:\users\jen\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [<NO NAME>]
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hewlet~1\iam\bin\ASTSVCC.dll,RegisterModule
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [File Sanitizer] c:\program files\hewlett-packard\file sanitizer\CoreShredder.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\soundmax.exe /tray
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\dvdche~1.lnk - c:\program files\intervideo\dvd check\DVDCheck.exe
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-gb.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: apshook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli ASWLNPkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2008-5-30 51376]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2008-5-30 12928]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsld78562d5;MpKsld78562d5;c:\programdata\microsoft\microsoft antimalware\definition updates\{fa29f1df-86ab-49b9-9bfa-c17be340cc54}\MpKsld78562d5.sys [2011-3-31 28752]
R1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2008-5-30 12496]
R2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2007-5-16 182576]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2008-1-21 21504]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2008-1-21 21504]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\hewlett-packard\hp protecttools security manager\PTChangeFilterService.exe [2008-6-2 18944]
R2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2008-5-30 256512]
R2 HPFSService;File Sanitizer for HP ProtectTools;c:\program files\hewlett-packard\file sanitizer\HPFSService.exe [2008-6-26 77824]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-4-7 26168]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2008-6-26 576024]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-6-26 193840]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
S2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-8-5 234888]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-11 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-21 179712]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-1-20 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-03-31 15:59:55 -------- d-----w- c:\users\jen\appdata\local\{A4CCA93F-541F-4B30-91DE-96D9011DE94D}
2011-03-31 15:56:50 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{fa29f1df-86ab-49b9-9bfa-c17be340cc54}\MpKsld78562d5.sys
2011-03-30 17:47:22 -------- d-----w- c:\users\jen\appdata\roaming\Malwarebytes
2011-03-30 17:47:13 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-30 17:47:11 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-30 17:47:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-30 17:47:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-28 09:14:26 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-03-28 09:14:26 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-03-28 09:14:25 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-27 20:56:12 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{4ad3cbb0-f724-40f4-8b00-a17090002a48}\gapaengine.dll
2011-03-27 20:38:09 -------- d-----w- c:\program files\Yuna Software
2011-03-27 20:21:02 6792528 ------w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{fa29f1df-86ab-49b9-9bfa-c17be340cc54}\mpengine.dll
2011-03-27 20:11:44 -------- d-----w- c:\program files\Microsoft Security Client
2011-03-27 19:26:39 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2011-03-27 13:21:30 5943120 ------w- c:\progra~2\microsoft\windows defender\definition updates\{b2196249-f9f3-46ae-b814-cfcf388649f3}\mpengine.dll
2011-03-16 17:34:44 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-03-16 17:34:44 322560 ----a-w- c:\windows\system32\sbe.dll
2011-03-16 17:34:44 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-16 17:34:44 153088 ----a-w- c:\windows\system32\sbeio.dll
2011-03-16 17:34:42 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-03-16 17:34:42 2067968 ----a-w- c:\windows\system32\mstscax.dll
.
==================== Find3M ====================
.
2011-03-31 15:56:48 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2011-03-31 15:56:45 58288 ----a-w- c:\windows\system32\rpcnet.dll
2011-03-28 08:05:35 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2011-03-27 17:16:15 58288 ------w- c:\windows\system32\rpcnet.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 17:14:50.96 ===============


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6218

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19019

30/03/2011 19:17:30
mbam-log-2011-03-30 (19-17-30).txt

Scan type: Quick scan
Objects scanned: 159729
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 3
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A77D3539-581D-450C-9E44-A84C415A6172} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AVR (Rogue.AdvancedVirusRemover) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\UACd.sys (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Environment\AVAPP (Rogue.PersonalAntiVirus) -> Value: AVAPP -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Environment\AVUNINST (Rogue.PersonalAntiVirus) -> Value: AVUNINST -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\Wallpaper (Hijack.Wallpaper) -> Value: Wallpaper -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Windows\System32\drivers\uacsbveptoqut.sys (Rootkit.TDSS) -> Quarantined and deleted successfully.

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,110 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:06:10 PM

Posted 06 April 2011 - 06:37 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 RC-7

RC-7
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:10 PM

Posted 06 April 2011 - 04:15 PM

Hi Elise thank you very much for helping me. I still have the malware on my laptop and still the same problems are occuring also when the laptop goes into hibernate i just get a black screen and it won't come back on. I tried to run a gmer sacan in my first log but the latop would just restart itself half way through the scan. i have ran malware bytes again and it says i have no infections however im still occuring the same problems that i had when it said it found 11 infections. Many thanks for helping once agian much appreciated.

DDS SCAN:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jen at 22:06:58.32 on 06/04/2011
Internet Explorer: 8.0.6001.19019
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2812.1539 [GMT 1:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\System32\svchost.exe -k Cognizance
C:\Program Files\Hewlett-Packard\File Sanitizer\HPFSService.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\SLsvc.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\Hpservice.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\WLANExt.exe
C:\windows\system32\taskeng.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\windows\system32\AEADISRV.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k bthsvcs
c:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\rpcnet.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\wmiprvse.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\windows\system32\taskeng.exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\File Sanitizer\CoreShredder.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Users\Jen\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\Users\Jen\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=all&pf=cmnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=all&pf=cmnb
uInternet Settings,ProxyOverride = *.local
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: BHO_Startup Class: {3134413b-49b4-425c-98a5-893c1f195601} - c:\program files\hewlett-packard\file sanitizer\IEBHO.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Google Update] "c:\users\jen\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [<NO NAME>]
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hewlet~1\iam\bin\ASTSVCC.dll,RegisterModule
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [File Sanitizer] c:\program files\hewlett-packard\file sanitizer\CoreShredder.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_06\bin\jusched.exe"
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [WatchDog] c:\program files\intervideo\dvd check\DVDCheck.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\soundmax.exe /tray
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\dvdche~1.lnk - c:\program files\intervideo\dvd check\DVDCheck.exe
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-gb.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: apshook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli ASWLNPkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2008-5-30 51376]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2008-5-30 12928]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKslecb0662d;MpKslecb0662d;c:\programdata\microsoft\microsoft antimalware\definition updates\{0e87bbbf-c3fb-4519-bf5c-5184947ee93c}\MpKslecb0662d.sys [2011-4-6 28752]
R1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2008-5-30 12496]
R2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2007-5-16 182576]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2008-1-21 21504]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2008-1-21 21504]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\hewlett-packard\hp protecttools security manager\PTChangeFilterService.exe [2008-6-2 18944]
R2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2008-5-30 256512]
R2 HPFSService;File Sanitizer for HP ProtectTools;c:\program files\hewlett-packard\file sanitizer\HPFSService.exe [2008-6-26 77824]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-4-7 26168]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2008-6-26 576024]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-6-26 193840]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
S2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-8-5 234888]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-11 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-21 179712]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-1-20 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-06 21:04:07 -------- d-----w- c:\users\jen\appdata\local\{A3FE8D37-3E4F-45AA-BA1D-2C05510DB864}
2011-04-06 21:00:56 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{0e87bbbf-c3fb-4519-bf5c-5184947ee93c}\MpKslecb0662d.sys
2011-04-05 20:22:50 -------- d-----w- c:\users\jen\appdata\roaming\abelhadigital.com
2011-04-05 20:07:29 -------- d-----w- c:\program files\HostsMan
2011-04-05 20:03:58 -------- d-----w- c:\users\jen\appdata\local\{9E4A617F-9BA6-4DCD-B8F1-353580446FE7}
2011-04-05 19:08:24 -------- d-----w- c:\users\jen\appdata\local\{8E4B90BB-6F63-4534-AAA9-DA16D72D6BC7}
2011-04-05 16:38:29 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{254692f4-1cda-456a-a845-cd866a82cf1a}\gapaengine.dll
2011-04-05 16:37:53 6792528 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{0e87bbbf-c3fb-4519-bf5c-5184947ee93c}\mpengine.dll
2011-04-05 15:31:39 -------- d-----w- c:\users\jen\appdata\local\{19FE84D3-E59B-487E-8B32-08D66C23F7C6}
2011-04-04 20:08:21 -------- d-----w- c:\users\jen\appdata\local\{59B8A437-223A-4117-9710-8F45E80050B5}
2011-04-03 10:22:41 -------- d-----w- c:\users\jen\appdata\local\{9923BDD0-5894-43C1-970A-81F8853468E1}
2011-04-02 17:22:39 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll
2011-04-02 17:22:31 6792528 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2011-04-02 11:56:33 -------- d-----w- c:\program files\Veetle
2011-04-02 11:44:13 -------- d-----w- c:\users\jen\appdata\local\{552C95AE-93EC-4BA9-9A56-5FF06180358E}
2011-04-01 20:34:35 -------- d-----w- c:\users\jen\appdata\local\{EBB00AAB-ACA7-48AA-8240-C213CFA15EAD}
2011-04-01 15:39:36 -------- d-----w- c:\users\jen\appdata\local\{025F49B2-C735-4263-B4A8-0EAA95D2C2EC}
2011-04-01 14:09:20 -------- d-----w- c:\users\jen\appdata\local\{CD77051D-9C65-4F88-AEBC-16154DB1221C}
2011-03-31 17:04:26 100480 ----a-w- C:\fwtyykog.sys
2011-03-31 16:51:04 -------- d-----w- c:\users\jen\appdata\local\{46295D44-CAA0-4BE1-BAFF-1EE968EDD309}
2011-03-31 15:59:55 -------- d-----w- c:\users\jen\appdata\local\{A4CCA93F-541F-4B30-91DE-96D9011DE94D}
2011-03-30 17:47:22 -------- d-----w- c:\users\jen\appdata\roaming\Malwarebytes
2011-03-30 17:47:13 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-30 17:47:11 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-30 17:47:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-30 17:47:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-28 09:14:26 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-03-28 09:14:26 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-03-28 09:14:25 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-27 20:38:09 -------- d-----w- c:\program files\Yuna Software
2011-03-27 20:11:44 -------- d-----w- c:\program files\Microsoft Security Client
2011-03-27 19:26:39 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2011-03-27 13:21:30 5943120 ------w- c:\progra~2\microsoft\windows defender\definition updates\{b2196249-f9f3-46ae-b814-cfcf388649f3}\mpengine.dll
2011-03-16 17:34:44 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-03-16 17:34:44 322560 ----a-w- c:\windows\system32\sbe.dll
2011-03-16 17:34:44 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-16 17:34:44 153088 ----a-w- c:\windows\system32\sbeio.dll
2011-03-16 17:34:42 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-03-16 17:34:42 2067968 ----a-w- c:\windows\system32\mstscax.dll
.
==================== Find3M ====================
.
2011-04-06 21:00:50 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2011-04-06 21:00:48 58288 ----a-w- c:\windows\system32\rpcnet.dll
2011-03-28 08:05:35 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2011-03-27 17:16:15 58288 ------w- c:\windows\system32\rpcnet.exe
2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 22:09:37.76 ===============

Attached Files



#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,110 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:06:10 PM

Posted 07 April 2011 - 02:28 AM

Hi again,

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 RC-7

RC-7
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:03:10 PM

Posted 07 April 2011 - 11:40 AM

Hi Elise Log attached below:

ComboFix 11-04-06.03 - Jen 07/04/2011 17:05:06.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.2812.1710 [GMT 1:00]
Running from: c:\users\Jen\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Common Files\Uninstall
c:\windows\system32\18467.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-03-07 to 2011-04-07 )))))))))))))))))))))))))))))))
.
.
2011-04-07 16:20 . 2011-04-07 16:24 -------- d-----w- c:\users\Jen\AppData\Local\temp
2011-04-07 16:20 . 2011-04-07 16:20 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-04-07 15:56 . 2011-04-07 15:56 -------- d-----w- c:\users\Jen\AppData\Local\{79778607-D5C3-4448-8099-6F74031B0F24}
2011-04-06 21:04 . 2011-04-06 21:04 -------- d-----w- c:\users\Jen\AppData\Local\{A3FE8D37-3E4F-45AA-BA1D-2C05510DB864}
2011-04-05 20:22 . 2011-04-05 20:22 -------- d-----w- c:\users\Jen\AppData\Roaming\abelhadigital.com
2011-04-05 20:07 . 2011-04-05 20:07 -------- d-----w- c:\program files\HostsMan
2011-04-05 20:03 . 2011-04-05 20:04 -------- d-----w- c:\users\Jen\AppData\Local\{9E4A617F-9BA6-4DCD-B8F1-353580446FE7}
2011-04-05 19:08 . 2011-04-05 19:08 -------- d-----w- c:\users\Jen\AppData\Local\{8E4B90BB-6F63-4534-AAA9-DA16D72D6BC7}
2011-04-05 16:38 . 2010-11-30 09:43 439632 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{254692F4-1CDA-456A-A845-CD866A82CF1A}\gapaengine.dll
2011-04-05 16:37 . 2011-03-23 09:11 6792528 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{0E87BBBF-C3FB-4519-BF5C-5184947EE93C}\mpengine.dll
2011-04-05 15:31 . 2011-04-05 15:31 -------- d-----w- c:\users\Jen\AppData\Local\{19FE84D3-E59B-487E-8B32-08D66C23F7C6}
2011-04-04 20:08 . 2011-04-04 20:08 -------- d-----w- c:\users\Jen\AppData\Local\{59B8A437-223A-4117-9710-8F45E80050B5}
2011-04-03 10:22 . 2011-04-03 10:22 -------- d-----w- c:\users\Jen\AppData\Local\{9923BDD0-5894-43C1-970A-81F8853468E1}
2011-04-02 17:22 . 2010-11-30 09:43 439632 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2011-04-02 17:22 . 2011-03-23 09:11 6792528 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-04-02 11:56 . 2011-04-02 11:56 -------- d-----w- c:\program files\Veetle
2011-04-02 11:44 . 2011-04-02 11:44 -------- d-----w- c:\users\Jen\AppData\Local\{552C95AE-93EC-4BA9-9A56-5FF06180358E}
2011-04-01 20:34 . 2011-04-01 20:34 -------- d-----w- c:\users\Jen\AppData\Local\{EBB00AAB-ACA7-48AA-8240-C213CFA15EAD}
2011-04-01 15:39 . 2011-04-01 15:39 -------- d-----w- c:\users\Jen\AppData\Local\{025F49B2-C735-4263-B4A8-0EAA95D2C2EC}
2011-04-01 14:09 . 2011-04-01 14:09 -------- d-----w- c:\users\Jen\AppData\Local\{CD77051D-9C65-4F88-AEBC-16154DB1221C}
2011-03-31 17:04 . 2011-03-31 17:04 100480 ----a-w- C:\fwtyykog.sys
2011-03-31 16:51 . 2011-03-31 16:51 -------- d-----w- c:\users\Jen\AppData\Local\{46295D44-CAA0-4BE1-BAFF-1EE968EDD309}
2011-03-31 15:59 . 2011-03-31 15:59 -------- d-----w- c:\users\Jen\AppData\Local\{A4CCA93F-541F-4B30-91DE-96D9011DE94D}
2011-03-30 17:47 . 2011-03-30 17:47 -------- d-----w- c:\users\Jen\AppData\Roaming\Malwarebytes
2011-03-30 17:47 . 2010-12-20 17:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-30 17:47 . 2011-03-30 17:47 -------- d-----w- c:\programdata\Malwarebytes
2011-03-30 17:47 . 2011-03-30 17:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-30 17:47 . 2010-12-20 17:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-28 09:14 . 2011-02-22 13:33 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-03-28 09:14 . 2011-02-22 13:33 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-03-28 09:14 . 2011-02-22 14:13 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-27 20:38 . 2011-03-27 20:38 -------- d-----w- c:\program files\Yuna Software
2011-03-27 20:11 . 2011-03-27 20:12 -------- d-----w- c:\program files\Microsoft Security Client
2011-03-27 19:26 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2011-03-27 13:21 . 2011-02-11 06:54 5943120 ------w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{B2196249-F9F3-46AE-B814-CFCF388649F3}\mpengine.dll
2011-03-16 17:34 . 2010-12-29 18:28 322560 ----a-w- c:\windows\system32\sbe.dll
2011-03-16 17:34 . 2010-12-29 18:28 153088 ----a-w- c:\windows\system32\sbeio.dll
2011-03-16 17:34 . 2010-12-29 18:28 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-03-16 17:34 . 2010-12-29 18:26 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-16 17:34 . 2010-12-17 15:45 2067968 ----a-w- c:\windows\system32\mstscax.dll
2011-03-16 17:34 . 2010-12-17 13:54 677888 ----a-w- c:\windows\system32\mstsc.exe
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-07 16:24 . 2010-06-24 11:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-04-07 16:23 . 2009-09-25 15:08 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2011-04-07 16:23 . 2009-09-25 15:11 58288 ----a-w- c:\windows\system32\rpcnet.dll
2011-03-28 08:05 . 2009-05-09 14:42 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2011-03-27 17:16 . 2009-09-25 15:11 58288 ------w- c:\windows\system32\rpcnet.exe
2011-02-02 17:11 . 2009-10-03 13:03 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:37 . 2011-02-24 16:46 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-01-20 16:08 . 2011-02-24 16:46 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08 . 2011-02-24 16:46 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08 . 2011-02-24 16:46 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08 . 2011-02-24 16:46 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08 . 2011-02-24 16:46 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07 . 2011-02-24 16:46 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07 . 2011-02-24 16:46 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07 . 2011-02-24 16:46 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06 . 2011-02-24 16:46 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06 . 2011-02-24 16:46 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04 . 2011-02-24 16:46 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 16:04 . 2011-02-24 16:46 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 14:28 . 2011-02-24 16:46 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27 . 2011-02-24 16:46 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26 . 2011-02-24 16:46 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25 . 2011-02-24 16:46 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24 . 2011-02-24 16:46 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15 . 2011-02-24 16:46 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14 . 2011-02-24 16:46 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14 . 2011-02-24 16:46 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:14 . 2011-02-24 16:46 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:12 . 2011-02-24 16:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11 . 2011-02-24 16:46 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47 . 2011-02-24 16:46 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-08 08:47 . 2011-02-24 16:45 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28 . 2011-02-24 16:45 292352 ----a-w- c:\windows\system32\atmfd.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}]
2009-04-02 11:47 333192 ----a-w- c:\program files\AskBarDis\bar\bin\askBar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2009-04-02 333192]
.
[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{3041D03E-FD4B-44E0-B742-2D9B88305F98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2009-04-02 333192]
.
[HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}]
[HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-03-18 2289664]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-11-10 4240760]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-11 39408]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"Google Update"="c:\users\Jen\AppData\Local\Google\Update\GoogleUpdate.exe" [2011-01-11 136176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-01-21 61440]
"accrdsub"="c:\program files\ActivIdentity\ActivClient\accrdsub.exe" [2007-05-15 293168]
"PTHOSTTR"="c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE" [2008-06-02 238984]
"CognizanceTS"="c:\progra~1\HEWLET~1\IAM\Bin\ASTSVCC.dll" [2008-05-21 24848]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2008-05-12 318488]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-03-27 1045800]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-04-15 70912]
"File Sanitizer"="c:\program files\Hewlett-Packard\File Sanitizer\CoreShredder.exe" [2008-05-14 10244096]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_06\bin\jusched.exe" [2008-03-25 144784]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-05-14 177456]
"WatchDog"="c:\program files\InterVideo\DVD Check\DVDCheck.exe" [2008-05-24 197904]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-14 49152]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2008-04-04 1314816]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-08-10 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-01 421160]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-12-20 963976]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2008-5-13 727592]
DVD Check.lnk - c:\program files\InterVideo\DVD Check\DVDCheck.exe [2008-6-26 197904]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\APSHook.dll c:\windows\System32\APSHook.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R1 MpKsl410a99ed;MpKsl410a99ed;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FA29F1DF-86AB-49B9-9BFA-C17BE340CC54}\MpKsl410a99ed.sys [x]
R1 MpKsld57b9bc5;MpKsld57b9bc5;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{0E87BBBF-C3FB-4519-BF5C-5184947EE93C}\MpKsld57b9bc5.sys [x]
R2 ASKUpgrade;ASKUpgrade;c:\program files\AskBarDis\bar\bin\ASKUpgrade.exe [2009-04-02 234888]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-01-11 136176]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-04-03 193840]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-10-24 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 206360]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 SafeBoot;SafeBoot; [x]
S0 SbAlg;SbAlg; [x]
S0 SbFsLock;SbFsLock; [x]
S1 RsvLock;RsvLock; [x]
S2 accoca;ActivClient Middleware Service;c:\program files\ActivIdentity\ActivClient\accoca.exe [2007-05-15 182576]
S2 ASBroker;Logon Session Broker;c:\windows\System32\svchost.exe [2008-01-21 21504]
S2 ASChannel;Local Communication Channel;c:\windows\System32\svchost.exe [2008-01-21 21504]
S2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe [2008-06-02 18944]
S2 HpFkCryptService;Drive Encryption Service;c:\program files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe [2008-05-30 256512]
S2 HPFSService;File Sanitizer for HP ProtectTools;c:\program files\Hewlett-Packard\File Sanitizer\HPFSService.exe [2008-05-14 77824]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2010-02-26 26168]
S2 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [2008-05-12 576024]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Cognizance REG_MULTI_SZ ASBroker ASChannel
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
bthsvcs REG_MULTI_SZ BthServ
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-03-18 00:56 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-11 19:12]
.
2011-04-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-11 19:12]
.
2011-04-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-548762062-260606995-2327419367-1004Core.job
- c:\users\Jen\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-29 19:12]
.
2011-04-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-548762062-260606995-2327419367-1004UA.job
- c:\users\Jen\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-29 19:12]
.
2010-05-30 c:\windows\Tasks\SmartDefrag.job
- c:\program files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe [2009-10-14 08:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=all&pf=cmnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Agere Systems Soft Modem - c:\windows\agrsmdel
.
.
.
**************************************************************************
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files:
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3396)
c:\program files\Hewlett-Packard\IAM\Bin\ItClient.dll
c:\program files\Hewlett-Packard\File Sanitizer\HPPMDesktopIcon.dll
c:\windows\system32\btncopy.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\WLANExt.exe
c:\windows\system32\AEADISRV.EXE
c:\windows\system32\agrsmsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\ActivIdentity\ActivClient\acevents.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\CDBurnerXP\NMSAccessU.exe
c:\windows\system32\rpcnet.exe
c:\program files\Microsoft\BingBar\SeaPort.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe
c:\program files\Hewlett-Packard\IAM\Bin\AsGHost.exe
c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2011-04-07 17:38:06 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-07 16:37
.
Pre-Run: 192,578,973,696 bytes free
Post-Run: 192,151,146,496 bytes free
.
- - End Of File - - 791E6A2F20F3E33EAC3AD6934E8A081A

#6 Elise

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Posted 07 April 2011 - 11:52 AM

That looks good. How are things running at this point?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 RC-7

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Posted 07 April 2011 - 02:41 PM

Hello, yes everything seems to be working at this point, so far so good!

#8 Elise

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Posted 07 April 2011 - 03:39 PM

I'm glad to hear that!


P2P WARNING
-------------------
Going over your logs I noticed that you have uTorrent installed.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.


Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Microsoft: ‘Unprecedented Wave of Java Exploitation’
Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt UsersPlease follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows" (32-bit) or "Windows x64" (64-bit).
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u24-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


Please launch Malwarebytes Antimalware, update it and run a full scan. Post me the resulting log.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 RC-7

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Posted 08 April 2011 - 09:44 AM

Hi Elise,Malwarbytes log below:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6312

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19019

08/04/2011 15:40:38
mbam-log-2011-04-08 (15-40-38).txt

Scan type: Quick scan
Objects scanned: 162871
Time elapsed: 6 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 Elise

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Posted 08 April 2011 - 10:21 AM

Do you have any problem left?

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 RC-7

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Posted 08 April 2011 - 03:18 PM

Hi, in my toolbar it dosent show the battery icon and volume icon, this has happened ever since the mallware has been on the laptop.Log posted below:

C:\Users\Jen\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\49\dcbd071-5853c72d multiple threats deleted - quarantined

Edited by RC-7, 08 April 2011 - 03:30 PM.


#12 Elise

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Posted 08 April 2011 - 03:29 PM

Thats just a leftover.

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
  • Delete DDS and GMER (this is a random named file)
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 RC-7

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Posted 08 April 2011 - 03:50 PM

Hi Elise, everything seems to be working great thank you very much for your help i can finally get on with my work! Thanks again

RC-7

#14 Elise

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Posted 08 April 2011 - 03:51 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


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