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4 replies to this topic

#1 Gab4s

Gab4s

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  • Local time:04:12 PM

Posted 31 March 2011 - 04:49 AM

I am running on Vista SP2. My AV is Microsoft Security Essentials and WIndows Defender.

I clicked on a link while searching for cell phone roms. Popups informed me I was infected and needed to clean up my computer. I closed my browser and did a full spyware and virus scan with Microsoft Security Essentials. FOund a couple of trojans and deleted them. I went into safe mode and redid a scan. Found no more virus files. I then tried to turn Windows Defender on and it would not respond. I went to do a Google search and when I click on a link, every now and then, I get redirected to another website.

Attached is my DDS file. My GMER file is too large to upload and when I try to attach it as a zip file, it says I am not allowed. I guess I can send it by PM to whoever replies to my post. Thanks a million in advance for any help.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Gabi at 1:43:07.06 on Thu 03/31/2011
Internet Explorer: 8.0.6001.19019
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.1976.1176 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\system32\brsvc01a.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\brss01a.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\ODD Eject\ODDEject.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Users\Gabi\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\Gabi\Desktop\dds.scr
C:\Windows\system32\conime.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1301554416&rver=6.1.6206.0&wp=MBI&wreply=hxxp:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-us&cbcxt=mai&snsc=1
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Google Update] "c:\users\gabi\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [<NO NAME>]
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [ODDEject] c:\program files\odd eject\ODDEject.exe
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dw wlan card\WLTRAY.exe
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell2.exe" /mode2
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
StartupFolder: c:\users\gabi\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\gabi\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2010-8-3 17192]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsle50d0148;MpKsle50d0148;c:\programdata\microsoft\microsoft antimalware\definition updates\{38330be6-4218-45d3-a94f-3e9664726e41}\MpKsle50d0148.sys [2011-3-31 28752]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2010-8-3 81920]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-8-3 143968]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2010-8-3 112640]
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C60x86.sys [2010-8-3 50176]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\docklogin.exe --> c:\program files\dell\delldock\DockLogin.exe [?]
S3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\drivers\CtAudDrv.sys [2010-8-3 134144]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2010-8-8 24576]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2008-1-20 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-1-20 16896]
S3 XPADFL02;XPAD Filter Service 02;c:\windows\system32\drivers\xPADFL02.sys [2011-1-20 27904]
.
=============== Created Last 30 ================
.
2011-03-31 08:39:24 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{38330be6-4218-45d3-a94f-3e9664726e41}\MpKsle50d0148.sys
2011-03-28 16:29:05 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll
2011-03-28 16:29:02 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{792e5e25-32c5-4bcc-9c8f-7faa4ce3df09}\gapaengine.dll
2011-03-28 16:27:46 6792528 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{38330be6-4218-45d3-a94f-3e9664726e41}\mpengine.dll
2011-03-28 16:17:33 -------- d-----w- c:\program files\Microsoft Security Client
2011-03-28 10:51:25 -------- d-----w- c:\program files\WinClamAVShield
2011-03-28 10:45:32 -------- d-----w- c:\users\gabi\appdata\roaming\Spyware Terminator
2011-03-28 10:45:24 -------- d-----w- c:\progra~2\Spyware Terminator
2011-03-28 10:45:23 -------- d-----w- c:\program files\Spyware Terminator
2011-03-28 04:04:55 0 ----a-w- c:\users\gabi\appdata\local\Bvevobeditexeted.bin
2011-03-28 04:04:48 -------- d-----w- c:\users\gabi\appdata\local\{A2A9A116-02BC-49A3-B6F3-07521A9E59C2}
2011-03-28 04:03:02 -------- d-----w- c:\users\gabi\appdata\roaming\8CBF6B2D4E2EEDBDF1DF845AA643783D
2011-03-27 04:12:29 -------- d-----w- C:\0b4ee933bd7408f5c9eb6d00
2011-03-12 19:28:40 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-03-09 17:56:19 2690560 ----a-w- c:\windows\system32\mstscax.dll
2011-03-09 17:56:19 1034240 ----a-w- c:\windows\system32\mstsc.exe
2011-03-09 17:56:18 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-03-09 17:56:18 36864 ----a-w- c:\windows\system32\tsgqec.dll
2011-03-09 17:56:18 130560 ----a-w- c:\windows\system32\aaclient.dll
2011-03-09 17:56:17 322560 ----a-w- c:\windows\system32\sbe.dll
2011-03-09 17:56:17 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-09 17:56:17 153088 ----a-w- c:\windows\system32\sbeio.dll
.
==================== Find3M ====================
.
2011-02-16 09:59:57 65536 ----a-w- c:\windows\IFinst27.exe
2011-01-20 16:10:47 2873856 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:09:15 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:20:27 24576 ----a-w- c:\windows\system32\mfpmp.exe
2011-01-20 14:20:22 2048 ----a-w- c:\windows\system32\mferror.dll
2011-01-20 14:20:02 53248 ----a-w- c:\windows\system32\rrinstaller.exe
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:05 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:57:01 2039808 ----a-w- c:\windows\system32\win32k.sys
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: WDC_WD32 rev.01.0 -> Harddisk0\DR0 -> \Device\Ide\iaStor0
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x86424439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8642a7d0]; MOV EAX, [0x8642a84c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x81E82912] -> \Device\Harddisk0\DR0[0x85E7E180]
3 CLASSPNP[0x87DAC8B3] -> ntkrnlpa!IofCallDriver[0x81E82912] -> [0x86709DE8]
\Driver\iaStor[0x86187778] -> IRP_MJ_CREATE -> 0x86424439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x147; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IAAStorageDevice-0 -> \??\IDE#DiskWDC_WD3200BEVT-75A23T0__________________01.01A01#4&aef3db1&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
sectors 625142446 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
.
============= FINISH: 1:46:18.80 ===============

Attached Files



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#2 SweetTech

SweetTech

    Agent ST


  • Members
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  • Gender:Male
  • Location:Antarctica
  • Local time:05:12 PM

Posted 05 April 2011 - 05:53 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________


Posted Image One or more of the identified infections is a backdoor trojan and password stealer.

This type of infection allows hackers to access and remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.
If you do any banking or other financial transactions on the PC or if it contains any other sensitive information, then from a clean computer, change all passwords where applicable.
It would also be wise to contact those same financial institutions to appraise them of your situation.


I highly suggest you take a look at the two links provided below:
1. How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?
2. When should I re-format? How should I reinstall?


We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



NEXT:



Running TDSSKiller

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image

  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 Gab4s

Gab4s
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Posted 05 April 2011 - 06:19 PM

Thank you tons for responding but I got helped a couple of days ago and resolved the issue. I appreciate what you guys do. Keep up the good work!

#4 SweetTech

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Posted 05 April 2011 - 06:24 PM

Thanks for responding back to inform me of such.

It's greatly appreciated.

Please take care.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 SweetTech

SweetTech

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Posted 05 April 2011 - 06:25 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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