The last week (3-25) I received this BSOD: Would anyone know what the problem might be now??? I should not be the hard drive!
Running XP Professional - anything else you need to know??
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BSOD on Dell Laptop
Started by
judyjht
, Mar 30 2011 09:59 PM
13 replies to this topic
#1
judyjht
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Posted 30 March 2011 - 09:59 PM
I just replaced the hard rive on my laptop (Dell Inspiron 6000) with the help from AustrAlien but he is not available right not. The original hard drive (almost 6 years old) was failing so we replaced it with a 160GB (up from a 60GB). All was working great until earlier this month I got the BSOD with the message: STOP: 0X0000007E (0XC0000005, 0X80522BBE, 0XBA4E3BFO, 0XBA4E38EC)
The last week (3-25) I received this BSOD: Would anyone know what the problem might be now??? I should not be the hard drive!
Running XP Professional - anything else you need to know??
The last week (3-25) I received this BSOD: Would anyone know what the problem might be now??? I should not be the hard drive!
Running XP Professional - anything else you need to know??
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#2
Broni
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Posted 30 March 2011 - 10:36 PM
Is the computer bootable?
Did BSOD happen just once?
Did BSOD happen just once?
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#3
judyjht
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Posted 31 March 2011 - 07:07 AM
Yes - bootable - I am using it right now. It happened twice - The screen shot is the 2nd BSOD screen and I did not have a camera the first one - it said:
STOP: 0X0000007E (0XC0000005, 0X80522BBE, 0XBA4E3BFO, 0XBA4E38EC)
Thanks for the help
STOP: 0X0000007E (0XC0000005, 0X80522BBE, 0XBA4E3BFO, 0XBA4E38EC)
Thanks for the help
#4
Broni
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Posted 31 March 2011 - 10:35 AM
Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#5
judyjht
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Posted 31 March 2011 - 11:18 AM
Nothing shows up - am I supposed to extract it first - then run??
#6
Broni
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Posted 31 March 2011 - 11:22 AM
Yes.
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#7
judyjht
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#8
Broni
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Posted 31 March 2011 - 12:05 PM
Did you double click on BlueScreenView.exe?
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#9
judyjht
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Posted 31 March 2011 - 12:30 PM
Yes, I double click it - click on Run and the screen opens up but nothing ever happens - it does not appear to be doing anything. I do not see any scanning results.
#10
Broni
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Posted 31 March 2011 - 12:47 PM
Make sure, your settings are correct.
1. Click Start, point to Settings, and then click Control Panel (Start>Control Panel in Vista).
2. Double-click System.
3. Click (Advanced system settings link in Vista, then --->)the Advanced tab, and then click Settings under Startup and Recovery.
4. Make sure, there is a checkmark in Write an event to the system log.
5. In the Write debugging information list, click Small memory dump (64k) (128K in Windows 7).
1. Click Start, point to Settings, and then click Control Panel (Start>Control Panel in Vista).
2. Double-click System.
3. Click (Advanced system settings link in Vista, then --->)the Advanced tab, and then click Settings under Startup and Recovery.
4. Make sure, there is a checkmark in Write an event to the system log.
5. In the Write debugging information list, click Small memory dump (64k) (128K in Windows 7).
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#11
judyjht
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Posted 31 March 2011 - 12:55 PM
I followed those instructions and the screen opens but still nothing happens.
#12
Broni
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Posted 31 March 2011 - 01:22 PM
I suppose we'll have to wait for more BSOD to happen.
I wouldn't panic because of two BSODs anyway.
I wouldn't panic because of two BSODs anyway.
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#13
judyjht
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Posted 31 March 2011 - 01:37 PM
OK - it is a brand new drive - I just installed it last month.
#14
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Posted 31 March 2011 - 01:45 PM
Until we see some other BSOD reports, we can't tell what was the cause.
Since the drive is brand new, that would be the least suspect.
Since the drive is brand new, that would be the least suspect.
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