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Multiple mshta.exe running


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3 replies to this topic

#1 shadowdrummer46

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Posted 30 March 2011 - 07:13 PM

Ive read a few posts here about this issue and it seems potentially serious so I wanted to resolves this issue. The longer my computer is running the more mshta.exe appear in my processes tab of windows task manager. I am using windows xp.

I also have the "google redirect" problem other are having, so im sure my computer is due for cleaning.

Thanks in advance for any help.

Edited by Budapest, 30 March 2011 - 07:44 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 boopme

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Posted 30 March 2011 - 09:20 PM

hello and welcome,let's get a scan log and see if we can get a handle on this.
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 shadowdrummer46

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Posted 10 September 2011 - 05:21 PM

I appologize for the ridiculous amount of time it took for me to do this, but I appriciate the help and the quick reply, even though I failed to act on it.
Here is my report:


Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7692

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/10/2011 5:56:10 PM
mbam-log-2011-09-10 (17-56-10).txt

Scan type: Quick scan
Objects scanned: 181000
Time elapsed: 11 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 153

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\mdnkso81qq2 (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\localservice\application data\brS2n.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\application data\kgwdddsatv.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\application data\OcNKqZgr.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\application data\QRxPPxnA.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\application data\SI3Bd.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\localservice\application data\VO7dLnDN.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\jC99AB.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\KFRxFNP.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\kxunwcn3em.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\l0dXJ.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\LJSJ23j.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\lz0bmns7n.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\mjtez11dc.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\rzrafayfy.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\u6W1Bp.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\DkXSIS.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\dotFFo.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\dpbqkckxs.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\dtvjopw1q.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\DyDHA.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\ew3T5UX5.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\fwtzo5rvb.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\gbxstwL.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\gq1U5S07.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\in9blxylo0.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\nBVIlE.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\OHab9.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\OvmCWEMV.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\povq6s8sho.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\PpMfVkp.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\pziBiN.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\n0Xz8.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\ve0DQT.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\ViYMKp0J.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\wS9aw1.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\xxa79ullnd.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\application data\z8l7Ml6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\LXGnU3.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\McMey4.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\mLc5CFS.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\mNV4pKCr.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\modtqk3hba.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\mxpsdmnmus.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\SmOgB.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\TPim1.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\tub7c3msib.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\TV0gbNvn.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\u6O4y.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\IfyLpco.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\InRH4nf.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\iUYd5.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\j1zreb9wvr.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\jD5Lv2py.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\jfnmyqaxy.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\c6p6jft7.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\CdnidG6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\cgT6Zv.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\chayhjd9da.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\cnyny4X.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\Coq4Fm6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\cvlzej2ux.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\cZZ2c.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\d8scngd18.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\dhmylc4bx.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\drc27ajof.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\x2uwf1jhw.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\XM7r3KYv.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\xSaqaQ.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\xuK3OWv4.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\jssiooiojo.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\XXRJePup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\A7uPC6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\autjs5tta.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\aw9cyx3zh.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\bg1fq6qkx.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\biotksggn.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\BydyMMie.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ByJScxEH.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\onjwu46u4d.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\oNLqWK0.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\Ou6s1.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\OwMrqgM.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\p6hGY80P.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\pg2hRR.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\pj9top6E.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ppaxerwrqp.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PvoYU5nS.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PwPH9.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\pyWEyrXf.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\fQr55.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\fTGSlBVq.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\FtOjKB0.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\GBR87VR.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\gWiAY141.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\urle3djstl.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\VDQF4PSG.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\vfv91xl05p.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\vqqxacprks.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\qe3m64op21.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\QfZgJ.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\qGGGEHk.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\qGOdTZw.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\qmsSx.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ROhmboK2.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\rq33lfiqvh.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\Rrkmw1.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\rsuyfvivs.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\rXCUb.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\S9yDdDi.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\SaamM.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\YcbFwsi.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\yklhhou1j.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\yl3mrjkxe.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\z4JhU9jG.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ZhjKOQ.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ZqiFjGRf.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ZRxlL.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\DxE43zc.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\E4mx6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\eajxvjrbdp.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\Ef1yh5cD.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\eib9bwmit.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\eIJVt.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\etahuxfo5.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\EYOeuIa.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\f1ybnpfhz6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\fbEc4K.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\FjSz6u.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\nd4oNz1.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\Ni7eR.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\nJIPIj.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\nqoqh4ph6.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\nS7uS4w.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\NVQGI.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\nwgvdhc0f.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\O31hI0E.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\jTQuGR.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\Juxax.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\jZ2DB2.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\kPINod.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ksqsbekvd.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\lkp18.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\hMsQ7E.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\hSvNRIYn.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\HvMPlIsM.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\i0V6G.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\ibtpjvzwn.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\local settings\Temp\pdfupd.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\local settings\Temp\82.tmp (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\local settings\Temp\aahttnrni\qwlqsdflajb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\84.tmp (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.
c:\documents and settings\networkservice\local settings\temporary internet files\Content.IE5\D9PRFMNY\cbta[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\temp.js (Trojan.Agent) -> Quarantined and deleted successfully.

#4 boopme

boopme

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Posted 10 September 2011 - 07:20 PM

No problem,, Quite a malware collection you have :)
We should do this next and tell me how its running.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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