adobe flash player

Hello everyone, I am new to this site, a friend at work said you all saved her computers life, so I am hoping you can save mine as well. Several weeks ago I got a virus on my desktop home computer, a friend from work cleaned up my computer, removed the virus, I thought all was well. Since then I cannot listen to any music, actually have no sound at all, cannot upload/download any of my pictures and cannot play any games. When I do try any of the above I get the message, you must upload Adobe Flash Player. I went to control panel, it is already installed. I uninstalled it, tried to reinstall it, but am getting the same message, I am at my wits end, what else can I do?

Use the Flash uninstall tool at this link and then reinstall a fresh copy. Using Add/Remove programs for Flash doesn't work.





http://kb2.adobe.com/cps/141/tn_14157.html

I tried this, but everytime I try to install this program, I get almost to the end and then I get a box that says to "exit" or "close" yahoo messenger and Internet explorer, I exited/closed yahoo messenger, but am unable to exit internet explore, I have tried clt,alt,delete, start task manager, didn't work, I have right clicked on internet explorer, it is not giving me the option to close or exit

You might want to try uninstalling and reinstalling IE. Maybe the infection corrupted it. Or try an alternative browser like Firefox or Chrome. I gave up on IE a few months ago.