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Boot.Tidserv.B impossible to be removed


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19 replies to this topic

#1 DavidAemes

DavidAemes

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  • Local time:09:17 AM

Posted 30 March 2011 - 04:32 PM

Hi,
my symantec shows boot.tidserv.b infection that can not be removed.
Please can you help me?
many thanks in advance.

Tried to use boorec command as well as bootsect comman but no way, at each reboot symantec says me that the malware is there...

Cleared Java cache and temp files with TFC.
Here the following logs:
- DDS (in the attachment please finde the DDS Attach log)
Attached File  Attach.txt   10.54KB   0 downloads
- MBAM log
- Hijack this


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by giorgf at 23:21:12.72 on Wed 03/30/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.3070.1650 [GMT 2:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Windows\system32\FsUsbExService.Exe
C:\Windows\System32\svchost.exe -k LPDService
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\VMware\USB\vmware-usbarbitrator.exe
C:\Windows\system32\vmnat.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\vmnetdhcp.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\rundll32.exe
C:\Windows\explorer.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\giorgf\Desktop\dds.scr
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.it/
uInternet Settings,ProxyServer = serprx101rm001.services.external.local:8080
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~1\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~1\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [KiesHelper] c:\program files\samsung\kies\KiesHelper.exe /s
uRun: [KiesTrayAgent] c:\program files\samsung\kies\KiesTrayAgent.exe
uRun: [EasyTether] "c:\program files\mobile stream\easytether\easytthr.exe"
uRun: [Google Update] "c:\users\giorgf\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [nwiz] nwiz.exe /install
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [VMware hqtray] "c:\program files\vmware\vmware player\hqtray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MobileConnect] c:\program files\vodafone\vodafone mobile connect\bin\MobileConnect.exe /silent
mRun: [USBToolTip] c:\progra~1\pinnacle\shared~1\programs\usbtip\USBTip.exe
StartupFolder: c:\users\giorgf\appdata\roaming\micros~1\windows\startm~1\programs\startup\monito~1.lnk - c:\program files\eroom 7\ERClient7.exe
StartupFolder: c:\users\giorgf\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{14fcfe7c-ab86-428a-9d2e-bfb6f5a7aa6e}\Icon3E5562ED7.ico
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
LSP: c:\program files\vmware\vmware player\vsocklib.dll
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/70.11/uploader2.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://crk01-00i2d-vn01.emc.com/CACHE/stc/4/binaries/vpnweb.cab
DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} - hxxp://ctseroom02.corp.emc.com/eRoomSetup/client.cab
DPF: {705EC6D4-B138-4079-A307-EF13E4889A82} - hxxps://crk01-00i2d-vn01.emc.com/CACHE/sdesktop/install/binaries/instweb.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://isc2education.webex.com/client/T27LB/training/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F8FC1530-0608-11DF-2008-0800200C9A66} - hxxps://crk01-00i1d-vn01.emc.com/CACHE/sdesktop/install/binaries/instweb.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~1\office14\GROOVEEX.DLL
Hosts: 10.37.157.190 dpa_srv
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1205000.07d\symds.sys [2011-3-27 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1205000.07d\symefa.sys [2011-3-27 652336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-9 800376]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110325.002\IDSvix86.sys [2011-3-14 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys [2011-3-27 136312]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\nav\1205000.07d\symnets.sys [2011-3-27 295032]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-11-18 217088]
R2 MSSQL$INSIGHT;SQL Server (INSIGHT);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2009-5-27 29262680]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.5.0.125\ccsvchst.exe [2011-3-27 130000]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-11-4 14336]
R2 VMUSBArbService;VMware USB Arbitration Service;c:\program files\common files\vmware\usb\vmware-usbarbitrator.exe [2010-11-11 539248]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2010-12-20 602872]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
R3 easytether;easytether;c:\windows\system32\drivers\easytthr.sys [2011-2-22 17232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-3-27 102448]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-11-18 36640]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-14 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-14 661504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-2-13 30312]
S3 GTUHSBUS;GT UHS BUS;c:\windows\system32\drivers\gtuhsbus.sys [2010-11-14 67840]
S3 GTUHSNDISIPXP;GT UHS IP NDIS;c:\windows\system32\drivers\gtuhs51.sys [2010-11-14 107776]
S3 GTUHSSER;GT UHS SER;c:\windows\system32\drivers\gtuhsser.sys [2010-11-14 8064]
S3 GTUQBUS;GT UQ BUS;c:\windows\system32\drivers\gtuqbus.sys [2010-11-14 37120]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 rk_remover-boot;rk_remover-boot;c:\windows\system32\drivers\rk_remover.sys [2011-3-28 53248]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-2-13 121192]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-2-13 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-2-13 136680]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-11-15 1343400]
.
=============== Created Last 30 ================
.
2011-03-30 19:58:32 -------- d-sh--w- C:\$RECYCLE.BIN
2011-03-30 19:50:35 98816 ----a-w- c:\windows\sed.exe
2011-03-30 19:50:35 89088 ----a-w- c:\windows\MBR.exe
2011-03-30 19:50:35 256512 ----a-w- c:\windows\PEV.exe
2011-03-30 19:50:35 161792 ----a-w- c:\windows\SWREG.exe
2011-03-28 20:15:28 -------- d-----w- c:\progra~2\Kaspersky Lab
2011-03-28 18:53:06 53248 ----a-w- c:\windows\system32\drivers\rk_remover.sys
2011-03-28 18:36:10 642048 ----a-w- c:\windows\system32\CPFilters.dll
2011-03-28 18:36:10 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-03-28 18:36:09 850432 ----a-w- c:\windows\system32\sbe.dll
2011-03-28 18:36:09 199680 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-28 18:36:05 2690560 ----a-w- c:\windows\system32\mstscax.dll
2011-03-28 18:36:05 1034240 ----a-w- c:\windows\system32\mstsc.exe
2011-03-27 12:19:16 -------- d-----w- c:\users\giorgf\appdata\local\NPE
2011-03-27 10:31:03 35960 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2011-03-27 09:35:39 652336 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symefa.sys
2011-03-27 09:35:39 509560 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\srtsp.sys
2011-03-27 09:35:39 50168 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\srtspx.sys
2011-03-27 09:35:39 340016 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symds.sys
2011-03-27 09:35:39 295032 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symnets.sys
2011-03-27 09:35:39 136312 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys
2011-03-27 09:35:30 -------- d-----w- c:\windows\system32\drivers\nav\1205000.07D
2011-03-27 09:19:27 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-27 09:19:27 -------- d-----w- c:\program files\Symantec
2011-03-27 09:19:27 -------- d-----w- c:\program files\common files\Symantec Shared
2011-03-27 09:18:56 -------- d-----w- c:\windows\system32\drivers\NAV
2011-03-27 09:18:54 -------- d-----w- c:\program files\Norton AntiVirus
2011-03-27 09:18:50 -------- d-----w- c:\progra~2\Norton
2011-03-27 09:18:07 -------- d-----w- c:\program files\NortonInstaller
2011-03-27 09:18:07 -------- d-----w- c:\progra~2\NortonInstaller
2011-03-18 19:13:28 -------- d-----w- c:\users\giorgf\appdata\roaming\Canneverbe_Limited
2011-03-18 19:13:28 -------- d-----w- c:\progra~2\Canneverbe Limited
2011-03-18 19:12:40 7168 ----a-w- c:\windows\system32\drivers\StarOpen.sys
2011-03-14 10:10:24 -------- d-----w- c:\users\giorgf\appdata\roaming\Insight
2011-03-12 10:28:40 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-03-10 08:52:27 -------- d-----w- c:\users\giorgf\appdata\local\Google
2011-03-10 08:52:09 -------- d-----w- c:\users\giorgf\appdata\local\Deployment
2011-03-10 08:52:09 -------- d-----w- c:\users\giorgf\appdata\local\Apps
2011-03-08 21:08:51 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-03-08 16:40:55 -------- d-----w- c:\program files\Trend Micro
2011-03-08 15:26:44 -------- d-----w- c:\users\giorgf\appdata\roaming\Malwarebytes
2011-03-08 15:26:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-08 15:26:36 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-08 15:26:33 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-08 15:26:33 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-07 09:11:53 74472 ----a-w- c:\windows\system32\WIN2PDFM.DLL
2011-03-07 09:11:53 150760 ----a-w- c:\windows\system32\WIN2PDFS.DLL
2011-03-06 21:14:16 -------- d-----w- C:\AVG10
2011-03-04 17:11:41 -------- d-----w- c:\program files\MSXML 4.0
2011-03-03 09:08:21 -------- d-----w- c:\progra~2\Pinnacle Studio Ultimate Collection
2011-03-03 08:29:44 90112 ----a-w- c:\windows\unvise32.exe
2011-03-03 08:25:26 -------- d-----w- c:\program files\common files\Pinnacle
2011-03-03 08:24:55 -------- d-----w- c:\users\giorgf\appdata\local\Pinnacle
2011-03-03 08:24:25 -------- d-----w- c:\progra~2\Pinnacle Studio Ultimate
2011-03-03 08:18:20 -------- d-----w- c:\program files\common files\Pegasus Imaging
2011-03-03 08:18:19 -------- d-----w- c:\program files\Pinnacle
2011-03-03 08:18:19 -------- d-----w- c:\program files\common files\Yahoo!
2011-03-03 08:18:19 -------- d-----w- c:\progra~2\Studio 15
2011-03-03 08:18:19 -------- d-----w- c:\progra~2\Pinnacle Studio Plus
.
==================== Find3M ====================
.
2011-03-29 14:33:52 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-29 22:16:26 30056 ----a-w- c:\windows\system32\MASetupCleaner.exe
2011-01-07 07:31:10 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-07 07:31:10 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-07 07:27:11 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33:11 294400 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 05:37:33 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-01-05 03:37:38 2329088 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 23:22:01.31 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:17 AM

Posted 05 April 2011 - 11:53 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 DavidAemes

DavidAemes
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:09:17 AM

Posted 06 April 2011 - 02:54 PM

Hi Gringo,
first of all thanks for your help; I hope your suggestions can help me as I don't know how to solve this issue!

Here the logs you asked me:

DDS (Ver_11-03-05.01) - NTFSx86
Run by giorgf at 21:42:02.14 on Wed 04/06/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.3070.1944 [GMT 2:00]
.
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Windows\system32\FsUsbExService.Exe
C:\Windows\System32\svchost.exe -k LPDService
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\VMware\USB\vmware-usbarbitrator.exe
C:\Windows\system32\vmnat.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Windows\system32\vmnetdhcp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\VMware\VMware Player\hqtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Mobile Stream\EasyTether\easytthr.exe
C:\Program Files\eRoom 7\ERClient7.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\sppsvc.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Users\giorgf\Desktop\antivirus\dds.scr
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.it/
uInternet Settings,ProxyServer = serprx101rm001.services.external.local:8080
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~1\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~1\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [KiesHelper] c:\program files\samsung\kies\KiesHelper.exe /s
uRun: [KiesTrayAgent] c:\program files\samsung\kies\KiesTrayAgent.exe
uRun: [EasyTether] "c:\program files\mobile stream\easytether\easytthr.exe"
uRun: [Google Update] "c:\users\giorgf\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [nwiz] nwiz.exe /install
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [VMware hqtray] "c:\program files\vmware\vmware player\hqtray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MobileConnect] c:\program files\vodafone\vodafone mobile connect\bin\MobileConnect.exe /silent
mRun: [USBToolTip] c:\progra~1\pinnacle\shared~1\programs\usbtip\USBTip.exe
StartupFolder: c:\users\giorgf\appdata\roaming\micros~1\windows\startm~1\programs\startup\monito~1.lnk - c:\program files\eroom 7\ERClient7.exe
StartupFolder: c:\users\giorgf\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{14fcfe7c-ab86-428a-9d2e-bfb6f5a7aa6e}\Icon3E5562ED7.ico
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
LSP: c:\program files\vmware\vmware player\vsocklib.dll
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/70.11/uploader2.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://crk01-00i2d-vn01.emc.com/CACHE/stc/4/binaries/vpnweb.cab
DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} - hxxp://ctseroom02.corp.emc.com/eRoomSetup/client.cab
DPF: {705EC6D4-B138-4079-A307-EF13E4889A82} - hxxps://crk01-00i2d-vn01.emc.com/CACHE/sdesktop/install/binaries/instweb.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://isc2education.webex.com/client/T27LB/training/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F8FC1530-0608-11DF-2008-0800200C9A66} - hxxps://crk01-00i1d-vn01.emc.com/CACHE/sdesktop/install/binaries/instweb.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~1\office14\GROOVEEX.DLL
Hosts: 10.37.157.190 dpa_srv
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1205000.07d\symds.sys [2011-3-27 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1205000.07d\symefa.sys [2011-3-27 652336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-9 800376]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110405.001\IDSvix86.sys [2011-4-6 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys [2011-3-27 136312]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\nav\1205000.07d\symnets.sys [2011-3-27 295032]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-11-18 217088]
R2 MSSQL$INSIGHT;SQL Server (INSIGHT);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.5.0.125\ccsvchst.exe [2011-3-27 130000]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-11-4 14336]
R2 VMUSBArbService;VMware USB Arbitration Service;c:\program files\common files\vmware\usb\vmware-usbarbitrator.exe [2010-11-11 539248]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2010-12-20 602872]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
R3 easytether;easytether;c:\windows\system32\drivers\easytthr.sys [2011-2-22 17232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-3-27 102448]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-11-18 36640]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-14 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-14 661504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-2-13 30312]
S3 GTUHSBUS;GT UHS BUS;c:\windows\system32\drivers\gtuhsbus.sys [2010-11-14 67840]
S3 GTUHSNDISIPXP;GT UHS IP NDIS;c:\windows\system32\drivers\gtuhs51.sys [2010-11-14 107776]
S3 GTUHSSER;GT UHS SER;c:\windows\system32\drivers\gtuhsser.sys [2010-11-14 8064]
S3 GTUQBUS;GT UQ BUS;c:\windows\system32\drivers\gtuqbus.sys [2010-11-14 37120]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 rk_remover-boot;rk_remover-boot;c:\windows\system32\drivers\rk_remover.sys [2011-3-28 53248]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-2-13 121192]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-2-13 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-2-13 136680]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-11-15 1343400]
.
=============== Created Last 30 ================
.
2011-04-05 15:41:45 691696 ----a-w- c:\windows\system32\drivers\sptd.sys
2011-04-05 15:41:37 -------- d-----w- c:\program files\LSoft Technologies
2011-04-05 07:39:17 802304 ----a-w- c:\windows\system32\FntCache.dll
2011-04-05 07:39:17 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-04-05 07:39:17 1074176 ----a-w- c:\windows\system32\DWrite.dll
2011-03-30 19:58:32 -------- d-sh--w- C:\$RECYCLE.BIN
2011-03-30 19:50:35 98816 ----a-w- c:\windows\sed.exe
2011-03-30 19:50:35 89088 ----a-w- c:\windows\MBR.exe
2011-03-30 19:50:35 256512 ----a-w- c:\windows\PEV.exe
2011-03-30 19:50:35 161792 ----a-w- c:\windows\SWREG.exe
2011-03-28 20:15:28 -------- d-----w- c:\progra~2\Kaspersky Lab
2011-03-28 18:53:06 53248 ----a-w- c:\windows\system32\drivers\rk_remover.sys
2011-03-28 18:36:10 642048 ----a-w- c:\windows\system32\CPFilters.dll
2011-03-28 18:36:10 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-03-28 18:36:09 850432 ----a-w- c:\windows\system32\sbe.dll
2011-03-28 18:36:09 199680 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-28 18:36:05 2690560 ----a-w- c:\windows\system32\mstscax.dll
2011-03-28 18:36:05 1034240 ----a-w- c:\windows\system32\mstsc.exe
2011-03-27 12:19:16 -------- d-----w- c:\users\giorgf\appdata\local\NPE
2011-03-27 10:31:03 35960 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2011-03-27 09:35:39 652336 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symefa.sys
2011-03-27 09:35:39 509560 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\srtsp.sys
2011-03-27 09:35:39 50168 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\srtspx.sys
2011-03-27 09:35:39 340016 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symds.sys
2011-03-27 09:35:39 295032 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symnets.sys
2011-03-27 09:35:39 136312 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys
2011-03-27 09:35:30 -------- d-----w- c:\windows\system32\drivers\nav\1205000.07D
2011-03-27 09:19:27 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-27 09:19:27 -------- d-----w- c:\program files\Symantec
2011-03-27 09:19:27 -------- d-----w- c:\program files\common files\Symantec Shared
2011-03-27 09:18:56 -------- d-----w- c:\windows\system32\drivers\NAV
2011-03-27 09:18:54 -------- d-----w- c:\program files\Norton AntiVirus
2011-03-27 09:18:50 -------- d-----w- c:\progra~2\Norton
2011-03-27 09:18:07 -------- d-----w- c:\program files\NortonInstaller
2011-03-27 09:18:07 -------- d-----w- c:\progra~2\NortonInstaller
2011-03-18 19:13:28 -------- d-----w- c:\users\giorgf\appdata\roaming\Canneverbe_Limited
2011-03-18 19:13:28 -------- d-----w- c:\progra~2\Canneverbe Limited
2011-03-18 19:12:40 7168 ----a-w- c:\windows\system32\drivers\StarOpen.sys
2011-03-14 10:10:24 -------- d-----w- c:\users\giorgf\appdata\roaming\Insight
2011-03-12 10:28:40 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-03-10 08:52:27 -------- d-----w- c:\users\giorgf\appdata\local\Google
2011-03-10 08:52:09 -------- d-----w- c:\users\giorgf\appdata\local\Deployment
2011-03-10 08:52:09 -------- d-----w- c:\users\giorgf\appdata\local\Apps
2011-03-08 21:08:51 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-03-08 16:40:55 -------- d-----w- c:\program files\Trend Micro
2011-03-08 15:26:44 -------- d-----w- c:\users\giorgf\appdata\roaming\Malwarebytes
2011-03-08 15:26:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-08 15:26:36 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-08 15:26:33 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-08 15:26:33 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
2011-03-29 14:33:52 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-29 22:16:26 30056 ----a-w- c:\windows\system32\MASetupCleaner.exe
2011-01-07 07:31:10 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-07 07:31:10 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-07 07:27:11 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33:11 294400 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 21:42:57.93 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Enterprise
Boot Device: \Device\HarddiskVolume1
Install Date: 11/14/2010 7:45:32 PM
System Uptime: 4/6/2011 9:35:32 PM (0 hours ago)
.
Motherboard: Dell Inc. | |
Processor: Intel® Core™2 Duo CPU T7300 @ 2.00GHz | Microprocessor | 1980/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 65.165 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
Device ID: ROOT\NET\0001
Manufacturer: Cisco Systems
Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
PNP Device ID: ROOT\NET\0001
Service: vpnva
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
7-Zip 4.65
Active@ ISO Burner
Adobe Flash Player 10 ActiveX
Adobe Reader 9.4.3 - Italiano
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASF-AVI-RM-WMV Repair 2.01
Bonjour
CDBurnerXP
Cisco AnyConnect VPN Client
Cisco Systems VPN Client 5.0.01.0600
Definition update for Microsoft Office 2010 (KB982726)
Driver Pinnacle Video
EasyTether
eRoom 7 Client
FileZilla Client 3.3.5.1
Google Chrome
HijackThis 2.0.2
Insight
iTunes
Java Auto Updater
Java™ 6 Update 24
Java™ 6 Update 3
Knoll Light Factory EZ Studio 15
Layer III Audio Encoder
LinkedIn Outlook Connector
Malwarebytes' Anti-Malware
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Communicator 2007 R2
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Live Meeting 2007
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Project MUI (English) 2010
Microsoft Office Project Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Visio 2010
Microsoft Office Visio MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Primary Interoperability Assemblies 2005
Microsoft Project Professional 2010
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (INSIGHT)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visio Premium 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Thunderbird (3.1.9)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton AntiVirus
NVIDIA Drivers
NVIDIA nView Desktop Manager
Pinnacle Studio 15
Pinnacle Studio 15 Ultimate Plugins
PPTminimizer
QuickTime
Red Giant ToonIt Studio 15
Replay Video Capture
Samsung Kies
SAMSUNG USB Driver for Mobile Phones
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2289116)
VLC media player 1.1.5
VMware Player
Vodafone Mobile Connect
WebEx
Win2PDF 7
Windows Installer Clean Up
WinZip 15.0
.
==== Event Viewer Messages From Past Week ========
.
3/30/2011 9:57:36 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
3/30/2011 10:58:22 PM, Error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows 7
Version 6.1.7600
Number of processors #2
==============================================
>Drivers
==============================================
0x9383D000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 7548928 bytes (NVIDIA Corporation, NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 179.68 )
0x82E54000 C:\Windows\system32\ntkrnlpa.exe 4259840 bytes (Microsoft Corporation, NT Kernel & System)
0x82E54000 PnpManager 4259840 bytes
0x82E54000 RAW 4259840 bytes
0x82E54000 WMIxWDM 4259840 bytes
0x9B410000 Win32k 2404352 bytes
0x9B410000 C:\Windows\System32\win32k.sys 2404352 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA3000000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110405.037\NAVEX15.SYS 1388544 bytes (Symantec Corporation, AV Engine)
0x8B87B000 C:\Windows\System32\drivers\tcpip.sys 1347584 bytes (Microsoft Corporation, TCP/IP Driver)
0x8B628000 C:\Windows\System32\Drivers\Ntfs.sys 1241088 bytes (Microsoft Corporation, NT File System Driver)
0x98E28000 C:\Windows\system32\DRIVERS\bcmwl6.sys 1146880 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0x9A01B000 C:\Windows\system32\DRIVERS\VSTDPV3.SYS 1056768 bytes (Conexant Systems, Inc., HSF_DP driver)
0xA0E02000 C:\Windows\system32\Drivers\vmx86.sys 847872 bytes (VMware, Inc., VMware kernel driver)
0x92E30000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys 815104 bytes (Symantec Corporation, BASH Driver)
0x92F2D000 C:\Windows\System32\drivers\dxgkrnl.sys 749568 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8B525000 C:\Windows\system32\drivers\ndis.sys 749568 bytes (Microsoft Corporation, NDIS 6.20 driver)
0x9A11D000 C:\Windows\system32\DRIVERS\VSTCNXT3.SYS 741376 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0x8B112000 C:\Windows\system32\CI.dll 700416 bytes (Microsoft Corporation, Code Integrity Module)
0x8B481000 C:\Windows\system32\drivers\NAV\1205000.07D\SYMEFA.SYS 671744 bytes (Symantec Corporation, Symantec Extended File Attributes)
0xA0F61000 C:\Windows\system32\drivers\peauth.sys 618496 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0xA0ED1000 C:\Windows\system32\Drivers\CVPNDRVA.sys 589824 bytes (Cisco Systems, Inc., Cisco Systems VPN Client IPSec Driver)
0x95E7E000 C:\Windows\system32\drivers\HTTP.sys 544768 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x9C2F3000 C:\Windows\System32\Drivers\NAV\1205000.07D\SRTSP.SYS 544768 bytes (Symantec Corporation, Symantec AutoProtect)
0x8B03F000 C:\Windows\system32\mcupdate_GenuineIntel.dll 491520 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x8B225000 C:\Windows\system32\drivers\Wdf01000.sys 462848 bytes (Microsoft Corporation, Kernel Mode Driver Framework Runtime)
0x8ED6E000 C:\Windows\system32\drivers\csc.sys 409600 bytes (Microsoft Corporation, Windows Client Side Caching Driver)
0x8ECE7000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x8B795000 C:\Windows\System32\Drivers\cng.sys 380928 bytes (Microsoft Corporation, Kernel Cryptography, Next Generation)
0x8EC8C000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110405.001\IDSvix86.sys 372736 bytes (Symantec Corporation, IDS Core Driver)
0x91A6E000 C:\Windows\system32\drivers\afd.sys 368640 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8B419000 C:\Windows\system32\drivers\NAV\1205000.07D\SYMDS.SYS 356352 bytes (Symantec Corporation, Symantec Data Store)
0x9C2A2000 C:\Windows\System32\DRIVERS\srv.sys 331776 bytes (Microsoft Corporation, Server driver)
0x99903000 C:\Windows\system32\drivers\HdAudio.sys 327680 bytes (Microsoft Corporation, High Definition Audio Function Driver)
0x9C221000 C:\Windows\System32\DRIVERS\srv2.sys 323584 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x91B5F000 C:\Windows\System32\Drivers\NAV\1205000.07D\SYMNETS.SYS 323584 bytes (Symantec Corporation, Network Security Driver)
0x93FB4000 C:\Windows\system32\DRIVERS\USBPORT.SYS 307200 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8B366000 C:\Windows\System32\drivers\volmgrx.sys 307200 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8B2A4000 C:\Windows\system32\DRIVERS\ACPI.sys 294912 bytes (Microsoft Corporation, ACPI Driver for NT)
0x95E15000 C:\Windows\system32\DRIVERS\nwifi.sys 286720 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x998AE000 C:\Windows\system32\DRIVERS\usbhub.sys 278528 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x8B0D0000 C:\Windows\system32\CLFS.SYS 270336 bytes (Microsoft Corporation, Common Log File System Driver)
0x8EC37000 C:\Windows\system32\DRIVERS\rdbss.sys 266240 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8BA23000 C:\Windows\system32\DRIVERS\volsnap.sys 258048 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8B818000 C:\Windows\system32\drivers\NETIO.SYS 253952 bytes (Microsoft Corporation, Network I/O Subsystem)
0x9999B000 C:\Windows\system32\DRIVERS\VSTAZL3.SYS 249856 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0x98F4A000 C:\Windows\system32\DRIVERS\b57nd60x.sys 245760 bytes (Broadcom Corporation, Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver.)
0x95F51000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 241664 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x93F70000 C:\Windows\System32\drivers\dxgmms1.sys 233472 bytes (Microsoft Corporation, DirectX Graphics MMS)
0x82E1D000 ACPI_HAL 225280 bytes
0x82E1D000 C:\Windows\system32\halmacpi.dll 225280 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8B000000 C:\Windows\system32\drivers\fltmgr.sys 212992 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x99838000 C:\Windows\system32\DRIVERS\ks.sys 212992 bytes (Microsoft Corporation, Kernel CSA Library)
0x8BAAF000 C:\Windows\System32\DRIVERS\fvevol.sys 204800 bytes (Microsoft Corporation, BitLocker Drive Encryption Driver)
0x91A3C000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8B9C4000 C:\Windows\System32\drivers\fwpkclnt.sys 200704 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x99953000 C:\Windows\system32\drivers\portcls.sys 192512 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x9986C000 C:\Windows\system32\DRIVERS\MarvinBus.sys 188416 bytes (Pinnacle Systems GmbH, Pinnacle Marvin Discrete Bus Enumerator)
0x8B3C6000 C:\Windows\system32\DRIVERS\pcmcia.sys 188416 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0x8BA6A000 C:\Windows\System32\drivers\rdyboost.sys 184320 bytes (Microsoft Corporation, ReadyBoost Driver)
0x98F86000 C:\Windows\system32\DRIVERS\1394ohci.sys 180224 bytes (Microsoft Corporation, 1394 OpenHCI Driver)
0x8B757000 C:\Windows\System32\Drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8B308000 C:\Windows\system32\DRIVERS\pci.sys 172032 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x91BAE000 C:\Windows\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library)
0x8BAF2000 C:\Windows\system32\DRIVERS\CLASSPNP.SYS 151552 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8B856000 C:\Windows\System32\Drivers\ksecpkg.sys 151552 bytes (Microsoft Corporation, Kernel Security Support Provider Interface Packages)
0x91BD4000 C:\Windows\system32\drivers\NAV\1205000.07D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver)
0x8B1BD000 C:\Windows\system32\DRIVERS\ataport.SYS 143360 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x95F2E000 C:\Windows\system32\DRIVERS\mrxsmb.sys 143360 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8EC00000 C:\Windows\system32\DRIVERS\ndiswan.sys 139264 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8B5DC000 C:\Windows\System32\DRIVERS\srvnet.sys 135168 bytes (Microsoft Corporation, Server Network driver)
0x92EF7000 C:\Windows\system32\DRIVERS\tunnel.sys 135168 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8BB82000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x999D8000 C:\Windows\system32\DRIVERS\WUDFRd.sys 135168 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector)
0x8BB49000 C:\Windows\system32\DRIVERS\cdrom.sys 126976 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x9380F000 C:\Windows\system32\DRIVERS\HDAudBus.sys 126976 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x91AD8000 C:\Windows\system32\DRIVERS\pacer.sys 126976 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x9B6A0000 C:\Windows\System32\cdd.dll 122880 bytes (Microsoft Corporation, Canonical Display Driver)
0x92E00000 C:\Windows\system32\DRIVERS\dne2000.sys 122880 bytes (Deterministic Networks, Inc., Deterministic Network Enhancer)
0x8ED45000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0x9A000000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x95F8C000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 110592 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x91B22000 C:\Windows\system32\DRIVERS\serial.sys 106496 bytes (Microsoft Corporation, Serial Device Driver)
0x99800000 C:\Windows\system32\drivers\WudfPf.sys 106496 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x95F03000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x99982000 C:\Windows\system32\drivers\drmk.sys 102400 bytes (Microsoft Corporation, Microsoft Trusted Audio Drivers)
0x8EDD2000 C:\Windows\System32\Drivers\dfsc.sys 98304 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x98FB2000 C:\Windows\system32\DRIVERS\i8042prt.sys 98304 bytes (Microsoft Corporation, i8042 Port Driver)
0x92FE4000 C:\Windows\system32\DRIVERS\rasl2tp.sys 98304 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x91A0B000 C:\Windows\system32\DRIVERS\raspppoe.sys 98304 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x91A23000 C:\Windows\system32\DRIVERS\raspptp.sys 94208 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8BA0B000 C:\Windows\system32\DRIVERS\rassstp.sys 94208 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x8BBE1000 C:\Windows\system32\DRIVERS\tdx.sys 94208 bytes (Microsoft Corporation, TDI Translation Driver)
0x8BB17000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8B200000 C:\Windows\System32\drivers\mountmgr.sys 90112 bytes (Microsoft Corporation, Mount Point Manager)
0xA3153000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\VirusDefs\20110405.037\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x9C27B000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 77824 bytes (Microsoft Corporation, Hid Class Library)
0x8B782000 C:\Windows\System32\Drivers\ksecdd.sys 77824 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x95E6B000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x91B3C000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x98E16000 C:\Windows\system32\DRIVERS\AgileVpn.sys 73728 bytes (Microsoft Corporation, RAS Agile Vpn Miniport Call Manager)
0x92F1B000 C:\Windows\system32\DRIVERS\intelppm.sys 73728 bytes (Microsoft Corporation, Processor Device Driver)
0x95F1C000 C:\Windows\System32\drivers\mpsdrv.sys 73728 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8BAE1000 C:\Windows\system32\DRIVERS\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8BB2D000 C:\Windows\System32\Drivers\dump_dumpfve.sys 69632 bytes
0x8B470000 C:\Windows\system32\drivers\fileinfo.sys 69632 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x998F2000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8B332000 C:\Windows\System32\drivers\partmgr.sys 69632 bytes (Microsoft Corporation, Partition Management Driver)
0x8B0B7000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x91AF7000 C:\Windows\system32\DRIVERS\vwififlt.sys 69632 bytes (Microsoft Corporation, Virtual WiFi Filter Driver)
0x8B609000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8BA97000 C:\Windows\System32\Drivers\mup.sys 65536 bytes (Microsoft Corporation, Multiple UNC Provider Driver)
0x95E5B000 C:\Windows\system32\DRIVERS\ndisuio.sys 65536 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x91B4F000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Remote Desktop Server Driver)
0x95FC9000 C:\Windows\system32\Drivers\vmci.sys 65536 bytes (VMware, Inc., VMware kernel driver)
0x8B356000 C:\Windows\system32\DRIVERS\volmgr.sys 65536 bytes (Microsoft Corporation, Volume Manager Driver)
0x93800000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8EDEA000 C:\Windows\system32\DRIVERS\blbdrive.sys 57344 bytes (Microsoft Corporation, BLB Drive Driver)
0x91B14000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8BBD3000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8B3B8000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x8B7F2000 C:\Windows\System32\drivers\pcw.sys 57344 bytes (Microsoft Corporation, Performance Counters for Windows Driver)
0x9989A000 C:\Windows\system32\DRIVERS\umbus.sys 57344 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8B800000 C:\Windows\system32\DRIVERS\vmnetbridge.sys 57344 bytes (VMware, Inc., VMware bridge driver (32-bit))
0x8B296000 C:\Windows\system32\drivers\WDFLDR.SYS 57344 bytes (Microsoft Corporation, Kernel Mode Driver Framework Loader)
0x98E09000 C:\Windows\system32\DRIVERS\CompositeBus.sys 53248 bytes (Microsoft Corporation, Multi-Transport Composite Bus Enumerator)
0x99826000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x98FD7000 C:\Windows\system32\DRIVERS\kbdclass.sys 53248 bytes (Microsoft Corporation, Keyboard Class Driver)
0x9A1D2000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x98FCA000 C:\Windows\system32\DRIVERS\mouclass.sys 53248 bytes (Microsoft Corporation, Mouse Class Driver)
0x95FE3000 C:\Windows\System32\drivers\tcpipreg.sys 53248 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8BBA3000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x8ED62000 C:\Windows\System32\drivers\discache.sys 49152 bytes (Microsoft Corporation, System Indexer/Cache Driver)
0x9981A000 C:\Windows\System32\DRIVERS\scfilter.sys 49152 bytes (Microsoft Corporation, Microsoft Smart Card Reader Filter Driver)
0x91B08000 C:\Windows\system32\DRIVERS\SymIMv.sys 49152 bytes (Symantec Corporation, NDIS 6.0 Filter Driver for Windows Vista)
0x8BB76000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8B34B000 C:\Windows\system32\DRIVERS\BATTC.SYS 45056 bytes (Microsoft Corporation, Battery Class Driver)
0x8EC22000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes
0x9C270000 C:\Windows\system32\DRIVERS\hidusb.sys 45056 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x9A1E9000 C:\Windows\system32\DRIVERS\monitor.sys 45056 bytes (Microsoft Corporation, Monitor Driver)
0x9C297000 C:\Windows\system32\DRIVERS\mouhid.sys 45056 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x8BBC8000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x9382E000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x91A00000 C:\Windows\system32\drivers\NAV\1205000.07D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect)
0x8BA00000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x93FA9000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x8B2FD000 C:\Windows\system32\DRIVERS\vdrvroot.sys 45056 bytes (Microsoft Corporation, Virtual Drive Root Enumerator)
0x9A1DF000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x95FBF000 C:\Windows\system32\drivers\hcmon.sys 40960 bytes (VMware, Inc., VMware USB monitor)
0x8EC82000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x8EC78000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x92E1E000 C:\Windows\system32\DRIVERS\rdpbus.sys 40960 bytes (Microsoft Corporation, Microsoft RDP Bus Device driver)
0x95FD9000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x98FE9000 C:\Windows\system32\DRIVERS\serenum.sys 40960 bytes (Microsoft Corporation, Serial Port Enumerator)
0x98F40000 C:\Windows\system32\DRIVERS\vwifibus.sys 40960 bytes (Microsoft Corporation, Virtual WiFi Bus Driver)
0x8B3F4000 C:\Windows\system32\DRIVERS\amdxata.sys 36864 bytes (Advanced Micro Devices, Storage Filter Driver)
0xA31E3000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0x8B216000 C:\Windows\system32\DRIVERS\atapi.sys 36864 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x8EC2D000 C:\Windows\System32\Drivers\dump_atapi.sys 36864 bytes
0xA3170000 C:\Windows\system32\FsUsbExDisk.SYS 36864 bytes
0x8B600000 C:\Windows\System32\Drivers\Fs_Rec.sys 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0xA3179000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x9B670000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8B9F5000 C:\Windows\system32\DRIVERS\vmstorfl.sys 36864 bytes (Microsoft Corporation, Virtual Storage Filter Driver)
0x9A1F4000 C:\Windows\system32\DRIVERS\WinUSB.sys 36864 bytes (Microsoft Corporation, Windows USB Class Driver BETA)
0x98E00000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x8B2EC000 C:\Windows\system32\DRIVERS\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x91AC8000 C:\Windows\system32\drivers\ws2ifsl.sys 36864 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0x8B0C8000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x8B343000 C:\Windows\system32\DRIVERS\compbatt.sys 32768 bytes (Microsoft Corporation, Composite Battery Driver)
0x8BAA7000 C:\Windows\System32\drivers\hwpolicy.sys 32768 bytes (Microsoft Corporation, Hardware Policy Driver)
0x80BB0000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Serial Kernel Debugger)
0x8B2F5000 C:\Windows\system32\DRIVERS\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8BBB0000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8BBB8000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Encoder Miniport)
0x8BBC0000 C:\Windows\system32\drivers\rdprefmp.sys 32768 bytes (Microsoft Corporation, RDP Reflector Driver Miniport)
0x8BA62000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8BB6F000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x9C28E000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x8B3B1000 C:\Windows\system32\DRIVERS\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xA3167000 C:\Users\giorgf\AppData\Local\Temp\mbr.sys 28672 bytes
0x8BB68000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x91AD1000 C:\Windows\system32\DRIVERS\wfplwf.sys 28672 bytes (Microsoft Corporation, WFP NDIS 6.20 Lightweight Filter Driver)
0x98FF3000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x98FE4000 C:\Windows\system32\drivers\VMkbd.sys 20480 bytes (VMware, Inc., VMware keyboard filter driver (32-bit))
0xA0FF8000 C:\Windows\system32\drivers\vmnetuserif.sys 20480 bytes (VMware, Inc., VMware network application interface driver (32-bit))
0x98FF9000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x95FF0000 C:\Program Files\VMware\VMware Player\vstor2-ws60.sys 16384 bytes (VMware, Inc., VMware Virtual Storage Volume Driver)
0x92F18000 C:\Windows\system32\DRIVERS\easytthr.sys 12288 bytes (Mobile Stream, EasyTether Network Driver)
0x998AB000 C:\Windows\system32\DRIVERS\VMNET.SYS 12288 bytes (VMware, Inc., VMware virtual network driver (32-bit))
0x998A8000 C:\Windows\system32\DRIVERS\vmnetadapter.sys 12288 bytes (VMware, Inc., VMware virtual network adapter driver (32-bit))
0x98FFD000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x9C295000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================
0x03170000 Hidden Image-->Interop.DWUpdateServiceLib.dll [ EPROCESS 0x88692A28 ] PID: 2240, 110592 bytes
0x00C80000 Hidden Image-->Interop.DWUpdateServiceLib.dll [ EPROCESS 0x88D77040 ] PID: 3668, 110592 bytes
0x03190000 Hidden Image-->VMC.ConnectionServicesInterface.dll [ EPROCESS 0x88692A28 ] PID: 2240, 151552 bytes
0x005D0000 Hidden Image-->VMC.ConnectionServicesInterface.dll [ EPROCESS 0x88D77040 ] PID: 3668, 151552 bytes
0x00BD0000 Hidden Image-->VMC.UI.CommonDialogs.dll [ EPROCESS 0x88D77040 ] PID: 3668, 167936 bytes
0x00B00000 Hidden Image-->VMC.BaseServices.DataAccessor.dll [ EPROCESS 0x88692A28 ] PID: 2240, 176128 bytes
0x005A0000 Hidden Image-->VMC.BaseServices.DataAccessor.dll [ EPROCESS 0x88D77040 ] PID: 3668, 176128 bytes
0x03020000 Hidden Image-->VMC.BaseServices.XmlSerializers.dll [ EPROCESS 0x88692A28 ] PID: 2240, 233472 bytes
0x00C00000 Hidden Image-->VMC.BaseServices.XmlSerializers.dll [ EPROCESS 0x88D77040 ] PID: 3668, 233472 bytes
0x031C0000 Hidden Image-->VMC.BaseServices.Platform.dll [ EPROCESS 0x88692A28 ] PID: 2240, 241664 bytes
0x00720000 Hidden Image-->VMC.BaseServices.Platform.dll [ EPROCESS 0x88D77040 ] PID: 3668, 241664 bytes
0x00530000 Hidden Image-->VMC.ConnectionServices.dll [ EPROCESS 0x88D77040 ] PID: 3668, 258048 bytes
0x00CB0000 Hidden Image-->WwanWrapper.dll [ EPROCESS 0x88D77040 ] PID: 3668, 364544 bytes
0x00730000 Hidden Image-->VMC.WindowsService.Messaging.dll [ EPROCESS 0x88692A28 ] PID: 2240, 36864 bytes
0x00B30000 Hidden Image-->VMC.BaseServices.OutlookConnector.dll [ EPROCESS 0x88692A28 ] PID: 2240, 36864 bytes
0x002F0000 Hidden Image-->VMC.WindowsService.Messaging.dll [ EPROCESS 0x88D77040 ] PID: 3668, 36864 bytes
0x00300000 Hidden Image-->VMC.BaseServices.OutlookConnector.dll [ EPROCESS 0x88D77040 ] PID: 3668, 36864 bytes
0x00D10000 Hidden Image-->Interop.NGCLNAPILib.dll [ EPROCESS 0x88D77040 ] PID: 3668, 36864 bytes
0x002E0000 Hidden Image-->VMC.ConnectionServices.TrafficOptimiser.dll [ EPROCESS 0x88D77040 ] PID: 3668, 45056 bytes
0x004E0000 Hidden Image-->CsUtil.dll [ EPROCESS 0x88D77040 ] PID: 3668, 49152 bytes
0xA31A3F2E Unknown thread object [ ETHREAD 0x85854AE8 ] , 600 bytes
0x00CA0000 Hidden Image-->Interop.Shell32.dll [ EPROCESS 0x88D77040 ] PID: 3668, 61440 bytes
0x00750000 Hidden Image-->VMC.WindowsService.Core.dll [ EPROCESS 0x88692A28 ] PID: 2240, 77824 bytes
0x00570000 Hidden Image-->VMC.WindowsService.Core.dll [ EPROCESS 0x88D77040 ] PID: 3668, 77824 bytes

Many thanks,

Regards,

DavidAemes

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:04:17 AM

Posted 06 April 2011 - 04:13 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 DavidAemes

DavidAemes
  • Topic Starter

  • Members
  • 10 posts
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  • Local time:09:17 AM

Posted 07 April 2011 - 02:33 AM

Hi,
the only problem I have are the warning of Symantec at each reboot or randomly during the day, relted to the Boot.Tidserv.B malware that it can't remove.

Then, but I don't really know if this symptom is related, I received two mails with strange addrees mail with no subject.... arsh r with a gmail address....
Nothing else...

Here the combo log:

ComboFix 11-04-06.02 - giorgf 04/07/2011 8:23.3.2 - x86
Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.3070.2055 [GMT 2:00]
Running from: c:\users\giorgf\Desktop\ComboFix.exe
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-03-07 to 2011-04-07 )))))))))))))))))))))))))))))))
.
.
2011-04-07 06:29 . 2011-04-07 06:29 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2011-04-07 06:29 . 2011-04-07 06:29 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-03-28 20:15 . 2011-03-28 20:33 -------- d-----w- c:\programdata\Kaspersky Lab
2011-03-28 18:53 . 2011-03-28 18:58 53248 ----a-w- c:\windows\system32\drivers\rk_remover.sys
2011-03-28 18:36 . 2010-12-23 05:28 642048 ----a-w- c:\windows\system32\CPFilters.dll
2011-03-28 18:36 . 2010-12-23 05:28 534528 ----a-w- c:\windows\system32\EncDec.dll
2011-03-28 18:36 . 2010-12-23 05:28 850432 ----a-w- c:\windows\system32\sbe.dll
2011-03-28 18:36 . 2010-12-23 05:24 199680 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-28 18:36 . 2010-12-18 05:30 2690560 ----a-w- c:\windows\system32\mstscax.dll
2011-03-28 18:36 . 2010-12-18 05:26 1034240 ----a-w- c:\windows\system32\mstsc.exe
2011-03-27 12:19 . 2011-03-27 12:22 -------- d-----w- c:\users\giorgf\AppData\Local\NPE
2011-03-27 10:31 . 2010-11-23 04:59 35960 ----a-r- c:\windows\system32\drivers\SymIMV.sys
2011-03-27 09:19 . 2011-03-27 09:38 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-03-27 09:19 . 2011-03-27 09:19 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-27 09:19 . 2011-03-27 09:19 -------- d-----w- c:\program files\Symantec
2011-03-27 09:18 . 2011-03-27 09:56 -------- d-----w- c:\windows\system32\drivers\NAV
2011-03-27 09:18 . 2011-03-27 09:18 -------- d-----w- c:\program files\Norton AntiVirus
2011-03-27 09:18 . 2011-03-27 12:19 -------- d-----w- c:\programdata\Norton
2011-03-27 09:18 . 2011-03-27 09:18 -------- d-----w- c:\program files\NortonInstaller
2011-03-18 19:13 . 2011-03-18 19:13 -------- d-----w- c:\users\giorgf\AppData\Roaming\Canneverbe_Limited
2011-03-18 19:13 . 2011-03-18 19:13 -------- d-----w- c:\programdata\Canneverbe Limited
2011-03-18 19:12 . 2011-03-18 19:12 -------- d-----w- c:\program files\CDBurnerXP
2011-03-18 19:12 . 2009-11-12 12:48 7168 ----a-w- c:\windows\system32\drivers\StarOpen.sys
2011-03-14 10:10 . 2011-03-28 09:42 -------- d-----w- c:\users\giorgf\AppData\Roaming\Insight
2011-03-12 10:28 . 2011-03-12 10:28 103864 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
2011-03-11 13:23 . 2011-03-11 13:23 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\Adobe
2011-03-10 08:52 . 2011-03-16 12:43 -------- d-----w- c:\users\giorgf\AppData\Local\Google
2011-03-10 08:52 . 2011-03-10 08:55 -------- d-----w- c:\users\giorgf\AppData\Local\Deployment
2011-03-10 08:52 . 2011-03-10 08:52 -------- d-----w- c:\users\giorgf\AppData\Local\Apps
2011-03-08 21:08 . 2011-03-08 21:08 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-03-08 16:40 . 2011-03-08 16:40 -------- d-----w- c:\program files\Trend Micro
2011-03-08 15:26 . 2011-03-08 15:26 -------- d-----w- c:\users\giorgf\AppData\Roaming\Malwarebytes
2011-03-08 15:26 . 2011-03-08 15:26 -------- d-----w- c:\programdata\Malwarebytes
2011-03-08 15:26 . 2010-12-20 17:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-08 15:26 . 2011-03-08 15:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-08 15:26 . 2010-12-20 17:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-08 15:05 . 2011-03-08 15:07 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Roaming\Miicrosoft
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-29 14:33 . 2010-11-22 10:52 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 05:45 . 2011-02-09 08:34 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2011-01-31 01:01 . 2011-02-13 12:38 87340080 ----a-w- c:\users\giorgf\AppData\Roaming\Microsoft\Windows\Templates\SamsungKiesSetup.exe
2011-01-29 22:16 . 2011-01-29 22:16 30056 ----a-w- c:\windows\system32\MASetupCleaner.exe
2011-01-29 16:00 . 2011-02-13 12:41 4659712 ----a-w- c:\windows\system32\Redemption.dll
2011-01-29 16:00 . 2011-01-29 16:00 90112 ----a-w- c:\windows\MAMCityDownload.ocx
2011-01-29 16:00 . 2011-01-29 16:00 325552 ----a-w- c:\windows\MASetupCaller.dll
2011-01-29 16:00 . 2011-01-29 16:00 30568 ----a-w- c:\windows\MusiccityDownload.exe
2011-01-29 16:00 . 2011-01-29 16:00 974848 ----a-w- c:\windows\system32\cis-2.4.dll
2011-01-29 16:00 . 2011-01-29 16:00 81920 ----a-w- c:\windows\system32\issacapi_bs-2.3.dll
2011-01-29 16:00 . 2011-01-29 16:00 65536 ----a-w- c:\windows\system32\issacapi_pe-2.3.dll
2011-01-29 16:00 . 2011-01-29 16:00 57344 ----a-w- c:\windows\system32\MTXSYNCICON.dll
2011-01-29 16:00 . 2011-01-29 16:00 57344 ----a-w- c:\windows\system32\MK_Lyric.dll
2011-01-29 16:00 . 2011-01-29 16:00 57344 ----a-w- c:\windows\system32\issacapi_se-2.3.dll
2011-01-29 16:00 . 2011-01-29 16:00 569344 ----a-w- c:\windows\system32\muzdecode.ax
2011-01-29 16:00 . 2011-01-29 16:00 491520 ----a-w- c:\windows\system32\muzapp.dll
2011-01-29 16:00 . 2011-01-29 16:00 49152 ----a-w- c:\windows\system32\MaJGUILib.dll
2011-01-29 16:00 . 2011-01-29 16:00 45056 ----a-w- c:\windows\system32\MaXMLProto.dll
2011-01-29 16:00 . 2011-01-29 16:00 45056 ----a-w- c:\windows\system32\MACXMLProto.dll
2011-01-29 16:00 . 2011-01-29 16:00 40960 ----a-w- c:\windows\system32\MTTELECHIP.dll
2011-01-29 16:00 . 2011-01-29 16:00 40960 ----a-w- c:\windows\system32\MAMACExtract.dll
2011-01-29 16:00 . 2011-01-29 16:00 352256 ----a-w- c:\windows\system32\MSLUR71.dll
2011-01-29 16:00 . 2011-01-29 16:00 258048 ----a-w- c:\windows\system32\muzoggsp.ax
2011-01-29 16:00 . 2011-01-29 16:00 245760 ----a-w- c:\windows\system32\MSCLib.dll
2011-01-29 16:00 . 2011-01-29 16:00 200704 ----a-w- c:\windows\system32\muzwmts.dll
2011-01-29 16:00 . 2011-01-29 16:00 155648 ----a-w- c:\windows\system32\MSFLib.dll
2011-01-29 16:00 . 2011-01-29 16:00 143360 ----a-w- c:\windows\system32\3DAudio.ax
2011-01-29 16:00 . 2011-01-29 16:00 135168 ----a-w- c:\windows\system32\muzaf1.dll
2011-01-29 16:00 . 2011-01-29 16:00 131072 ----a-w- c:\windows\system32\muzmpgsp.ax
2011-01-29 16:00 . 2011-01-29 16:00 122880 ----a-w- c:\windows\system32\muzeffect.ax
2011-01-29 16:00 . 2011-01-29 16:00 118784 ----a-w- c:\windows\system32\MaDRM.dll
2011-01-29 16:00 . 2011-01-29 16:00 110592 ----a-w- c:\windows\system32\muzmp4sp.ax
2011-01-29 16:00 . 2011-02-13 12:41 821824 ----a-w- c:\windows\system32\dgderapi.dll
2011-01-07 07:31 . 2011-02-25 14:11 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-07 07:31 . 2011-02-25 14:11 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-07 07:27 . 2011-02-09 08:34 34304 ----a-w- c:\windows\system32\atmlib.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"KiesHelper"="c:\program files\Samsung\Kies\KiesHelper.exe" [2011-01-29 888120]
"KiesTrayAgent"="c:\program files\Samsung\Kies\KiesTrayAgent.exe" [2011-01-29 3372856]
"EasyTether"="c:\program files\Mobile Stream\EasyTether\easytthr.exe" [2010-12-18 48456]
"Google Update"="c:\users\giorgf\AppData\Local\Google\Update\GoogleUpdate.exe" [2011-03-16 136176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-03-11 13605408]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-03-11 92704]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2009-03-11 96800]
"nwiz"="nwiz.exe" [2009-03-04 1657376]
"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"Communicator"="c:\program files\Microsoft Office Communicator\communicator.exe" [2010-11-12 5145952]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]
"VMware hqtray"="c:\program files\VMware\VMware Player\hqtray.exe" [2010-11-11 64112]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-17 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"MobileConnect"="c:\program files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe" [2008-11-04 2087424]
"USBToolTip"="c:\progra~1\Pinnacle\SHARED~1\Programs\USBTip\USBTip.exe" [2007-02-20 199752]
.
c:\users\giorgf\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Monitor My eRooms (V7).lnk - c:\program files\eRoom 7\ERClient7.exe [2009-1-21 153096]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2010-3-29 227712]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
VPN Client.lnk - c:\windows\Installer\{14FCFE7C-AB86-428A-9D2E-BFB6F5A7AA6E}\Icon3E5562ED7.ico [2010-11-14 6144]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [2010-12-21 30312]
R3 dgderdrv;dgderdrv;c:\windows\system32\drivers\dgderdrv.sys [x]
R3 GTUHSBUS;GT UHS BUS;c:\windows\system32\DRIVERS\gtuhsbus.sys [2009-08-18 67840]
R3 GTUHSNDISIPXP;GT UHS IP NDIS;c:\windows\system32\DRIVERS\gtuhs51.sys [2009-08-18 107776]
R3 GTUHSSER;GT UHS SER;c:\windows\system32\DRIVERS\gtuhsser.sys [2009-08-18 8064]
R3 GTUQBUS;GT UQ BUS;c:\windows\system32\DRIVERS\gtuqbus.sys [2009-08-18 37120]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\Microsoft Office\Office14\GROOVE.EXE [2010-03-25 30969208]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-09 4640000]
R3 rk_remover-boot;rk_remover-boot;c:\windows\system32\drivers\rk_remover.sys [2011-03-28 53248]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-01-03 121192]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-01-03 12776]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-01-03 136680]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-11-15 1343400]
R4 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2011-04-05 691696]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAV\1205000.07D\SYMDS.SYS [2010-10-21 340016]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1205000.07D\SYMEFA.SYS [2010-11-18 652336]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110309.001\BHDrvx86.sys [2011-03-09 800376]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110405.001\IDSvix86.sys [2011-03-14 353912]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAV\1205000.07D\Ironx86.SYS [2010-11-16 136312]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAV\1205000.07D\SYMNETS.SYS [2010-12-01 295032]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2010-10-25 217088]
S2 MSSQL$INSIGHT;SQL Server (INSIGHT);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2010-12-10 29293408]
S2 NAV;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe [2010-11-24 130000]
S2 vmci;VMware vmci;c:\windows\system32\Drivers\vmci.sys [2010-11-11 70768]
S2 VMCService;Vodafone Mobile Connect Service;c:\program files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe [2008-11-04 14336]
S2 VMUSBArbService;VMware USB Arbitration Service;c:\program files\Common Files\VMware\USB\vmware-usbarbitrator.exe [2010-11-11 539248]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2010-12-20 602872]
S3 easytether;easytether;c:\windows\system32\DRIVERS\easytthr.sys [2010-08-29 17232]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-03-27 102448]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.SYS [2010-10-25 36640]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - FSUSBEXDISK
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LPDService REG_MULTI_SZ LPDSVC
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2333114377-402739105-1773717283-1001Core.job
- c:\users\giorgf\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-16 12:43]
.
2011-04-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2333114377-402739105-1773717283-1001UA.job
- c:\users\giorgf\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-16 12:43]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.it/
uInternet Settings,ProxyServer = serprx101rm001.services.external.local:8080
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
LSP: c:\program files\VMware\VMware Player\vsocklib.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://crk01-00i2d-vn01.emc.com/CACHE/stc/4/binaries/vpnweb.cab
DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} - hxxp://ctseroom02.corp.emc.com/eRoomSetup/client.cab
DPF: {F8FC1530-0608-11DF-2008-0800200C9A66} - hxxps://crk01-00i1d-vn01.emc.com/CACHE/sdesktop/install/binaries/instweb.cab
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files\Norton AntiVirus\Engine\18.5.0.125\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-04-07 08:31:07
ComboFix-quarantined-files.txt 2011-04-07 06:31
ComboFix2.txt 2011-03-30 19:59
.
Pre-Run: 70,213,292,032 bytes free
Post-Run: 70,035,120,128 bytes free
.
- - End Of File - - 375442D139D718E3AFCDC7AE24515D31

#6 gringo_pr

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Posted 07 April 2011 - 02:43 AM

Hello

Does Symantec give you a location of this virus?

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.3 - Italiano
Java™ 6 Update 3


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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Proud Graduate Of Malware Removal University

#7 DavidAemes

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Posted 08 April 2011 - 05:11 AM

All the stesp were followed!!!

Symantec didn't give me the path of the malware.

Here the logs:

MBAM LOG:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Versione database: 6308

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

4/8/2011 11:18:14 AM
mbam-log-2011-04-08 (11-18-14).txt

Tipo di scansione: Scansione veloce
Elementi esaminati: 163859
Tempo trascorso: 5 minuti, 38 secondi

Processi infetti in memoria: 0
Moduli di memoria infetti: 0
Chiavi di registro infette: 0
Valori di registro infetti: 0
Voci infette nei dati di registro: 1
Cartelle infette: 0
File infetti: 0

Processi infetti in memoria:
(Non sono stati rilevati elementi nocivi)

Moduli di memoria infetti:
(Non sono stati rilevati elementi nocivi)

Chiavi di registro infette:
(Non sono stati rilevati elementi nocivi)

Valori di registro infetti:
(Non sono stati rilevati elementi nocivi)

Voci infette nei dati di registro:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel\ConnectionsTab (PUM.Hijack.ConnectionControl) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Cartelle infette:
(Non sono stati rilevati elementi nocivi)

File infetti:
(Non sono stati rilevati elementi nocivi)

HIJACKTHIS LOG:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:03 AM, on 4/8/2011
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office Communicator\communicator.exe
C:\Program Files\VMware\VMware Player\hqtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Mobile Stream\EasyTether\easytthr.exe
C:\Program Files\eRoom 7\ERClient7.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnui.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = serprx101rm001.services.external.local:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Player\hqtray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MobileConnect] C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
O4 - HKLM\..\Run: [USBToolTip] C:\PROGRA~1\Pinnacle\SHARED~1\Programs\USBTip\USBTip.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [KiesHelper] C:\Program Files\Samsung\Kies\KiesHelper.exe /s
O4 - HKCU\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
O4 - HKCU\..\Run: [EasyTether] "C:\Program Files\Mobile Stream\EasyTether\easytthr.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\giorgf\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: Monitor My eRooms (V7).lnk = C:\Program Files\eRoom 7\ERClient7.exe
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
O4 - Global Startup: VPN Client.lnk = ?
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} (UploadListView Class) - http://picasaweb.google.com/s/v/70.11/uploader2.cab
O16 - DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} (Cisco AnyConnect VPN Client Web Control) - https://crk01-00i2d-vn01.emc.com/CACHE/stc/4/binaries/vpnweb.cab
O16 - DPF: {6E2510E6-BF2D-4C78-9F28-2F5C8760F124} (ERPageAddin Class) - http://ctseroom02.corp.emc.com/eRoomSetup/client.cab
O16 - DPF: {705EC6D4-B138-4079-A307-EF13E4889A82} (CSD ActiveX Installer) - https://crk01-00i2d-vn01.emc.com/CACHE/sdesktop/install/binaries/instweb.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://isc2education.webex.com/client/T27LB/training/ieatgpc1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F8FC1530-0608-11DF-2008-0800200C9A66} (CSD ActiveX Installer) - https://crk01-00i1d-vn01.emc.com/CACHE/sdesktop/install/binaries/instweb.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-ufad.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-authd.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

--
End of file - 8648 bytes

#8 DavidAemes

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Posted 08 April 2011 - 05:23 AM

no way....
the malware is still present...
at each reboot (or during the normal use of the PC) Symantec antivirus says that was impossible to remove Boot.TidServ.B
All the steps have been followed correctly.

How to proceed now?

Do I have to format with data zero filling, thus cancelling even the HD sector not used by OS?

Many thanks

DavidAemes

#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 April 2011 - 01:17 PM

where does symantic say the virus is - what location?


gringo
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#10 DavidAemes

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Posted 09 April 2011 - 02:31 AM

Hi Gringo,
no location is indicated!

here the export of the Symantec log, created every reboot:

Resolved Threats:
No risks have been resolved

Unresolved Threats:
Boot.Tidserv.B
Type: Master Boot Record
Risk: High (High Stealth, High Removal, High Performance, High Privacy)
Categories: Virus
Status: Remove Failed
-----------
1 System Action
Drive 0x80 - Infected

Many thanks,

#11 DavidAemes

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Posted 09 April 2011 - 07:42 AM

Hi,
surfing on Internet I found that there was problems on SYmantec warnings...
After deleting, in Safe Mode, the QBackup folder of Symantec (it contains the quarantined files and history), the Symantec warning doesn't appear anymore!
Then I launched a FULL scan and no other malware were found....neither Norton Power Eraser found something!

What do you think about?
What can I launch to verify that now the system is safe?

Thank you very much,

Regards,

#12 gringo_pr

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Posted 09 April 2011 - 03:19 PM

Greetings

I did not think it was active and was going for maybe in system restore


:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [USBToolTip] C:\PROGRA~1\Pinnacle\SHARED~1\Programs\USBTip\USBTip.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKCU\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
      O4 - HKCU\..\Run: [Google Update] "C:\Users\giorgf\AppData\Local\Google\Update\GoogleUpdate.exe" /c
      O4 - Startup: Monitor My eRooms (V7).lnk = C:\Program Files\eRoom 7\ERClient7.exe
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo

Edited by gringo_pr, 09 April 2011 - 03:21 PM.

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#13 gringo_pr

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Posted 12 April 2011 - 12:17 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 DavidAemes

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Posted 12 April 2011 - 01:31 PM

Hi Gringo,
sorry for the delay but I was busy with my work.
Yes I need some more time in order to perform the last scan with ESET online scan and to assure that now the pc is ok.

I'd like to do this in the week end, can you wait until that time?

thanks
best regards

#15 gringo_pr

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Posted 12 April 2011 - 01:33 PM

Of course I can and thank you for letting me know


4/17
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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