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Am I Clean After Rootkit TDL4 Removal


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11 replies to this topic

#1 Mike Sun

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Posted 30 March 2011 - 12:08 PM

Hi,

I suspected some rootkit infection when I had search results redirection, and services turning off and unability to perform Windows updates. The problems were present even after a full partition restore of the Windows XP system.

So I ran the combofix tool which did a most excellent job of identifying and cleaning up the Rootkit TDL4, but I would appreciate an expert eye to confirm that all is clean with no further actions needed. For this, I attach my log file from the Combofix utility. Many thanks in advance - Cheers from Mike

I can post extra information if needed such as a "Hijack This" log file...

EDIT: Posts merged ~BP

Attached Files


Edited by Budapest, 04 April 2011 - 04:40 PM.


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#2 SweetTech

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Posted 05 April 2011 - 05:29 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Posted Image One or more of the identified infections is a backdoor trojan and password stealer.

This type of infection allows hackers to access and remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.
If you do any banking or other financial transactions on the PC or if it contains any other sensitive information, then from a clean computer, change all passwords where applicable.
It would also be wise to contact those same financial institutions to appraise them of your situation.


I highly suggest you take a look at the two links provided below:
1. How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?
2. When should I re-format? How should I reinstall?


We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.



NEXT:



The main infection that you were infected with is called TDL4.

See the snippet of text below:

\\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected


You can read more about this infection here:

Special thanks to quietman7 for providing the above links.



NEXT:



Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 Mike Sun

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Posted 05 April 2011 - 07:14 PM

Hi Sweetech,

Thank you so much for your kind help - I have followed your instructions and attached the 3 log files as requested.

I can report that since the TDL4 removal, my machine seems to be OK but I look forward to your prognosis based on the requested reports.

Do let me know if you need any other information.

Cheers from Mike

Attached Files



#4 SweetTech

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Posted 05 April 2011 - 07:25 PM

Hi,

Please be sure to post the logs rather than attach them.

OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :Services
    :OTL
    O16 - DPF: {31435657-9980-0010-8000-00AA00389B71} http://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab (Reg Error: Key error.)
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Select Perform quick scan, then click on Scan
  • Leave the default options as it is and click on Start Scan
  • When done, you will be prompted. Click OK, then click on Show Results
  • Checked (ticked) all items and click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:



Java Outdated
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Microsoft: ‘Unprecedented Wave of Java Exploitation’
Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt UsersPlease follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows" (32-bit) or "Windows x64" (64-bit).
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u24-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


NEXT



ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.



  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Make sure that the option "Remove found threats" is Unchecked
  • When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
    • Enable Anti-Stealth technology
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NEXT:



Security Check
Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Edited by SweetTech, 05 April 2011 - 07:29 PM.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 Mike Sun

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Posted 06 April 2011 - 05:09 AM

Hi Sweetech,

Thank you for such a quick response with help - I followed your requests for extra information, this time as posted logs rather than as attachments:-

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBF0B2000 C:\windows\System32\ati3duag.dll 2310144 bytes (ATI Technologies Inc. , ati3duag.dll)
0xF70BB000 C:\windows\system32\DRIVERS\w29n51.sys 2220032 bytes (Intel® Corporation, Intel® Wireless LAN Driver)
0x804D7000 C:\windows\system32\ntoskrnl.exe 2192768 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2192768 bytes
0x804D7000 RAW 2192768 bytes
0x804D7000 WMIxWDM 2192768 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\windows\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF7311000 C:\windows\system32\DRIVERS\ati2mtag.sys 1200128 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xBF2E6000 C:\windows\System32\ativvaxx.dll 606208 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xF6FF6000 C:\windows\system32\drivers\smwdm.sys 581632 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xF74D6000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xBA59C000 C:\windows\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF6EDC000 C:\windows\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xBA74D000 C:\windows\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB7D0C000 C:\windows\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBF37A000 C:\windows\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xBA672000 C:\windows\System32\Drivers\bthport.sys 274432 bytes (Microsoft Corporation, Bluetooth Bus Driver)
0xBF012000 C:\windows\System32\ati2dvag.dll 245760 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xBA637000 C:\windows\system32\Drivers\vmm.sys 241664 bytes (Microsoft Corporation, Virtual Machine Monitor)
0xBF04E000 C:\windows\System32\ati2cqag.dll 204800 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xBF080000 C:\windows\System32\atikvmag.dll 204800 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xF6F3A000 C:\windows\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7612000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF74A9000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xBA60C000 C:\windows\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBA725000 C:\windows\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xBA7D9000 C:\windows\system32\DRIVERS\MpFilter.sys 159744 bytes (Microsoft Corporation, Microsoft antimalware file system filter driver)
0xBA6FF000 C:\windows\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB7193000 C:\windows\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xF6FD2000 C:\windows\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF72D9000 C:\windows\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF7084000 C:\windows\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xBA6B5000 C:\windows\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xF758C000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF75C4000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB7E54000 C:\windows\system32\drivers\snapman.sys 126976 bytes (Acronis, Acronis Snapshot API)
0xF75E3000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF748F000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF6FBA000 C:\windows\system32\drivers\aeaudio.sys 98304 bytes (Andrea Electronics Corporation, Andrea Audio Noise Cancellation Driver)
0xF75AC000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xBA4BC000 C:\windows\System32\Drivers\dump_atapi.sys 98304 bytes
0xF7563000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6F92000 C:\windows\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB8316000 C:\windows\system32\DRIVERS\irda.sys 90112 bytes (Microsoft Corporation, IRDA Protocol Driver)
0xB8199000 C:\windows\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF70A7000 C:\windows\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF72FD000 C:\windows\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0x806EF000 ACPI_HAL 81152 bytes
0x806EF000 C:\windows\system32\hal.dll 81152 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xBA7A6000 C:\windows\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\windows\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF757A000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7601000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF6FA9000 C:\windows\system32\DRIVERS\VMNetSrv.sys 69632 bytes (Microsoft Corporation, Virtual Machine Network Services Driver)
0xF7851000 C:\windows\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF7721000 C:\windows\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7701000 C:\windows\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF7741000 C:\windows\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7731000 C:\windows\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF7821000 C:\windows\system32\DRIVERS\rfcomm.sys 61440 bytes (Microsoft Corporation, Bluetooth RFCOMM Driver)
0xB8454000 C:\windows\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF77C1000 C:\windows\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF76A1000 C:\windows\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF76F1000 C:\windows\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF7751000 C:\windows\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7681000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7771000 C:\windows\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF76B1000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xF7801000 C:\windows\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7711000 C:\windows\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7671000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7761000 C:\windows\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7831000 C:\windows\system32\DRIVERS\bthmodem.sys 40960 bytes (Microsoft Corporation, Bluetooth Communications Driver)
0xF7661000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7791000 C:\windows\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF7781000 C:\windows\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7691000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF7841000 C:\windows\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF76E1000 C:\windows\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF77D1000 C:\windows\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF77F1000 C:\windows\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB770E000 C:\windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF77E1000 C:\windows\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7901000 C:\windows\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF7A29000 C:\windows\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7911000 C:\windows\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7919000 C:\windows\system32\DRIVERS\hidbth.sys 28672 bytes (Microsoft Corporation, Bluetooth Miniport Driver for HID Devices)
0xF7A01000 C:\windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF78E1000 C:\windows\System32\Drivers\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF7929000 C:\windows\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7931000 C:\windows\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF79F1000 C:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{0E8EAEA9-BDBA-4E0D-9076-9662AC303848}\MpKsl2e158e16.sys 24576 bytes (Microsoft Corporation, KSLDriver)
0xF7909000 C:\windows\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7A09000 C:\windows\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7A61000 C:\windows\system32\DRIVERS\BthEnum.sys 20480 bytes (Microsoft Corporation, Bluetooth Bus Extender)
0xF7A39000 C:\windows\System32\Drivers\BTHUSB.sys 20480 bytes (Microsoft Corporation, Bluetooth Miniport Driver)
0xF7A19000 C:\windows\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF78E9000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7999000 C:\windows\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7969000 C:\windows\system32\DRIVERS\rasirda.sys 20480 bytes (Microsoft Corporation, IrDA WAN Miniport Driver)
0xF79A9000 C:\windows\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7979000 C:\windows\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF7951000 C:\windows\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xB790D000 C:\windows\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xF7A79000 C:\windows\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF7B09000 C:\windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF7B0D000 C:\windows\system32\DRIVERS\ibmpmdrv.sys 16384 bytes (Lenovo., ThinkPad Power Management Driver)
0xF6EC8000 C:\windows\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7B49000 C:\windows\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB83B4000 C:\windows\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7AFD000 C:\windows\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7A7D000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF7A71000 C:\windows\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7A75000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xF7436000 C:\windows\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB81CA000 C:\windows\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
0xF6EC0000 C:\windows\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF7B31000 C:\windows\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF7B2D000 C:\windows\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7B79000 C:\windows\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7B8D000 C:\windows\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7B75000 C:\windows\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7B65000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7B61000 C:\windows\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7B7D000 C:\windows\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7B73000 C:\windows\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7B81000 C:\windows\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B6B000 C:\windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7B6F000 C:\windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7B63000 C:\windows\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7CFD000 C:\windows\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7D05000 C:\windows\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7D58000 C:\windows\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7C2A000 C:\windows\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7C29000 PCIIde.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================


-----------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6216

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

06/04/2011 08:44:58
mbam-log-2011-04-06 (08-44-58).txt

Scan type: Quick scan
Objects scanned: 137588
Time elapsed: 3 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-----------------------------------------------------------------------------------------
***FYI:- Below is an earlier log file from a scan I did just after the TDL4 cleanup with Combo-fix:- ***
*** It shows 4 registry key infections fixed ***

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6216

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

30/03/2011 15:57:21
mbam-log-2011-03-30 (15-57-21).txt

Scan type: Quick scan
Objects scanned: 137882
Time elapsed: 3 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\AppID\{35B7E48B-9D81-4C6C-9578-5FD4F620D886} (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{35B7E48B-9D81-4C6C-9578-5FD4F620D886} (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Setup.Player.2K2 (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Setup.Player (Spyware.MarketScore) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


-----------------------------------------------------------------------------------------
Java has been updated as recommended...

-----------------------------------------------------------------------------------------
ESETScan Report - 3 items found - old archive files - I will check these carefully but I think false positives...

D:\e660411\HWELL\BR\B0\WINAWND\BITS.ZIP BAT/DelTree trojan
D:\SW\DVD-SW\DVD43_3-7-0_Setup.zip probably a variant of Win32/Agent.ETMNSNH trojan
D:\SW\NT\tips\ntfaq.chm probably unknown SCRIPT virus

-----------------------------------------------------------------------------------------

Results of screen317's Security Check version 0.99.10
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
Microsoft Security Essentials
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
Java™ 6 Update 24
Adobe Flash Player 10.2.153.1
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Mike Misc PC Stuff AV-Malware\T42 Fix\SecurityCheck.exe
``````````End of Log````````````

-----------------------------------------------------------------------------------------

Your further comments will be much appreciated.

Cheers from Mike

#6 SweetTech

SweetTech

    Agent ST


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Posted 06 April 2011 - 09:32 AM

Hi Mike,

D:\e660411\HWELL\BR\B0\WINAWND\BITS.ZIP BAT/DelTree trojan
D:\SW\DVD-SW\DVD43_3-7-0_Setup.zip probably a variant of Win32/Agent.ETMNSNH trojan
D:\SW\NT\tips\ntfaq.chm probably unknown SCRIPT virus

Yeah, I was thinking the same thing.

Your logs are looking good.

Let me grab a final OTL log to see if we need to address anything else:

OTL Custom Scan

We need to run an OTL Custom Scan
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following bolded text into the Posted Image textbox.


    netsvcs
    drivers32
    %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Push the Posted Image button.
  • A report will open. Copy and Paste that report in your next reply.


NEXT:



What outstanding issues (if any) are you still experiencing with your computer?

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#7 Mike Sun

Mike Sun
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  • Members
  • 7 posts
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  • Local time:02:27 AM

Posted 06 April 2011 - 10:44 AM

Hi Sweetech,

As requested, here is the final OTL log as requested.

I have no outstanding issues since the original removal of the TDL4 virus.

Thanks again for your help support - I look forward to your final conclusions but do ask if you need any further tests.

Cheers from Mike
----------------------------------------------------------------------------------------------------------

OTL logfile created on: 06/04/2011 16:33:36 - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = D:\My Documents\Mike\Misc\PC Stuff\AV-Malware\T42 Fix
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1,023.00 Mb Total Physical Memory | 327.00 Mb Available Physical Memory | 32.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 77.00% Paging File free
Paging file location(s): C:\pagefile.sys 1365 1365 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files
Drive C: | 20.01 Gb Total Space | 9.29 Gb Free Space | 46.44% Space Free | Partition Type: NTFS
Drive D: | 78.13 Gb Total Space | 44.56 Gb Free Space | 57.04% Space Free | Partition Type: NTFS

Computer Name: T42 | User Name: Mike | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/04/06 01:01:05 | 000,580,608 | ---- | M] (OldTimer Tools) -- D:\My Documents\Mike\Misc\PC Stuff\AV-Malware\T42 Fix\OTL.exe
PRC - [2011/03/18 18:57:02 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2010/11/30 14:20:36 | 000,997,408 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2010/11/11 13:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
PRC - [2008/04/14 05:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (SafeList) ==========

MOD - [2011/04/06 01:01:05 | 000,580,608 | ---- | M] (OldTimer Tools) -- D:\My Documents\Mike\Misc\PC Stuff\AV-Malware\T42 Fix\OTL.exe
MOD - [2010/08/23 17:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/11/11 13:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV - [2006/12/19 19:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) [Disabled | Stopped] -- C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe -- (EpsonBidirectionalService)


========== Driver Services (SafeList) ==========

DRV - [2011/04/06 10:57:41 | 000,028,752 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{4AAE782D-A949-4B8A-958C-541DA45315F4}\MpKslbc282329.sys -- (MpKslbc282329)
DRV - [2011/02/09 16:15:15 | 000,132,352 | ---- | M] (Acronis) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\snapman.sys -- (snapman)
DRV - [2010/09/07 08:18:15 | 000,229,224 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\VMM.sys -- (vmm)
DRV - [2009/12/08 22:41:49 | 001,133,568 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)
DRV - [2008/07/23 15:18:36 | 000,103,680 | R--- | M] (AMOI Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\S2usbser.sys -- (S2usbser)
DRV - [2008/03/20 13:11:52 | 000,103,680 | R--- | M] (AMOI Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\INQ1usbser.sys -- (INQ1usbser)
DRV - [2008/02/05 01:50:44 | 000,059,960 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\VMNetSrv.sys -- (VPCNetS2)
DRV - [2008/01/07 15:36:00 | 002,216,064 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\w29n51.sys -- (w29n51) Intel®
DRV - [2007/08/15 07:27:18 | 000,009,600 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\n558.sys -- (n558)
DRV - [2007/03/27 19:19:36 | 010,252,544 | ---- | M] (Sonix Co. Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\snpstd3.sys -- (SNPSTD3) USB PC Camera (SNPSTD3)
DRV - [2005/01/25 15:27:14 | 001,038,208 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2005/01/25 15:26:36 | 000,207,616 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSFHWICH.sys -- (HSFHWICH)
DRV - [2005/01/25 15:26:28 | 000,703,616 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-gb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = E0 29 27 FA F3 B8 CB 01 [binary data]
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "about:blank"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..extensions.enabledItems: support@lastpass.com:1.72.0
FF - prefs.js..extensions.enabledItems: coralietab@mozdev.org:1.98.20110116
FF - prefs.js..network.proxy.type: 0

FF - HKLM\software\mozilla\Mozilla Firefox 4.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/03/30 20:11:37 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 4.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2011/01/20 12:46:36 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Mike\Application Data\Mozilla\Extensions
[2011/03/31 16:59:34 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Mike\Application Data\Mozilla\Firefox\Profiles\66j6rwi2.default\extensions
[2011/03/31 16:59:32 | 000,000,000 | ---D | M] (IE Tab Plus) -- C:\Documents and Settings\Mike\Application Data\Mozilla\Firefox\Profiles\66j6rwi2.default\extensions\coralietab@mozdev.org
[2011/03/31 16:59:34 | 000,000,000 | ---D | M] (LastPass) -- C:\Documents and Settings\Mike\Application Data\Mozilla\Firefox\Profiles\66j6rwi2.default\extensions\support@lastpass.com
[2011/04/06 09:20:49 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/04/06 09:20:50 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
File not found (No name found) --
[2011/03/18 18:57:02 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files\Mozilla Firefox\components\browsercomps.dll
[2010/01/01 09:00:00 | 000,001,538 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\amazon-en-GB.xml
[2010/01/01 09:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\bing.xml
[2010/01/01 09:00:00 | 000,000,947 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\chambers-en-GB.xml
[2010/01/01 09:00:00 | 000,001,180 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\eBay-en-GB.xml
[2010/01/01 09:00:00 | 000,001,135 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\yahoo-en-GB.xml

O1 HOSTS File: ([2011/04/06 08:33:23 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (LastPass Browser Helper Object) - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files\LastPass\LPBar.dll (LastPass)
O3 - HKLM\..\Toolbar: (LastPass Toolbar) - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files\LastPass\LPBar.dll (LastPass)
O4 - HKLM..\Run: [MSC] C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSharedDocuments = 01 00 00 00 [binary data]
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9 - Extra Button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files\LastPass\LPBar.dll (LastPass)
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab (Microsoft Data Collection Control)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} http://www.pcpitstop.com/betapit/PCPitStop.CAB (PCPitstop Utility)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 208.67.222.222 208.67.220.220
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\windows\System32\ati2evxx.dll (ATI Technologies Inc.)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\windows\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\windows\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: MSVideo8 - C:\windows\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\windows\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\windows\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\windows\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\windows\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\windows\System32\ir50_32.dll (Intel Corporation)
Drivers32: vidc.XVID - C:\windows\System32\xvidvfw.dll ()

========== Files/Folders - Created Within 30 Days ==========

[2011/04/06 11:52:58 | 000,000,000 | ---D | C] -- D:\My Documents\Downloads
[2011/04/06 09:27:42 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2011/04/06 09:20:58 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2011/04/06 09:20:31 | 000,000,000 | ---D | C] -- C:\Program Files\Java
[2011/04/06 08:33:21 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/03/30 20:21:01 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2011/03/30 17:24:45 | 000,000,000 | ---D | C] -- C:\windows\temp
[2011/03/30 17:14:17 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2011/03/30 16:57:03 | 000,212,480 | ---- | C] (SteelWerX) -- C:\windows\SWXCACLS.exe
[2011/03/30 16:57:03 | 000,161,792 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe
[2011/03/30 16:57:03 | 000,136,704 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe
[2011/03/30 16:57:03 | 000,031,232 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe
[2011/03/30 16:31:56 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mike\Application Data\SUPERAntiSpyware.com
[2011/03/30 16:29:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Macromedia
[2011/03/30 15:54:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\Adobe
[2011/03/30 15:52:43 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mike\Application Data\Malwarebytes
[2011/03/30 15:52:39 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\windows\System32\drivers\mbamswissarmy.sys
[2011/03/30 15:52:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/03/30 15:52:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2011/03/30 15:52:35 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\windows\System32\drivers\mbam.sys
[2011/03/30 15:52:34 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2011/03/30 15:41:20 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Adobe
[2011/02/09 16:15:20 | 001,189,144 | ---- | C] (IBM Corporation and others) -- C:\Documents and Settings\Mike\Local Settings\Application Data\icu34.dll
[2011/02/09 16:15:20 | 000,671,744 | ---- | C] (IBM Corporation and others) -- C:\Documents and Settings\Mike\Local Settings\Application Data\icudt34.dll
[2011/02/09 16:15:20 | 000,247,064 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\resource.dll
[2011/02/09 16:15:20 | 000,124,184 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\timounter.dll
[2011/02/09 16:15:20 | 000,015,128 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\thread_pool.dll
[2011/02/09 16:15:19 | 000,066,840 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\gc.dll
[2011/02/09 16:15:18 | 002,469,280 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\fobject.dll
[2011/02/09 16:15:18 | 000,017,688 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\acrotls.dll
[2011/02/09 16:15:18 | 000,010,520 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\fcalloc.dll
[2011/02/09 16:15:17 | 013,197,600 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\trueimage.exe
[2011/02/09 16:15:16 | 001,760,632 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\ftrace.dll
[2011/02/09 16:15:16 | 000,041,752 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\ntmsapia.dll
[2011/02/09 16:15:16 | 000,040,960 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\Mike\Local Settings\Application Data\ntmsapi.dll
[2011/02/09 16:15:16 | 000,008,192 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\rpc_client.dll
[2011/02/09 16:15:15 | 006,919,128 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\dddeployer.exe
[2011/02/09 16:15:15 | 000,132,352 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\snapman.sys
[2011/02/09 16:15:14 | 000,499,712 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\Mike\Local Settings\Application Data\msvcp71.dll
[2011/02/09 16:15:14 | 000,348,160 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\Mike\Local Settings\Application Data\msvcr71.dll
[2011/02/09 16:15:14 | 000,222,488 | ---- | C] (Acronis) -- C:\Documents and Settings\Mike\Local Settings\Application Data\snapapi.dll
[2007/03/12 12:41:52 | 000,061,440 | ---- | C] ( ) -- C:\windows\System32\vsnpstd3.dll
[2005/11/23 13:55:32 | 000,053,248 | ---- | C] ( ) -- C:\windows\System32\csnpstd3.dll

========== Files - Modified Within 30 Days ==========

[2011/04/06 12:00:04 | 000,000,328 | ---- | M] () -- C:\windows\tasks\ERUNT Wed.job
[2011/04/06 09:55:42 | 000,000,328 | ---- | M] () -- C:\windows\tasks\ERUNT Mon.job
[2011/04/06 09:18:57 | 000,002,206 | ---- | M] () -- C:\windows\System32\wpa.dbl
[2011/04/06 09:18:21 | 000,002,048 | --S- | M] () -- C:\windows\bootstat.dat
[2011/04/06 09:18:14 | 1072,680,960 | -HS- | M] () -- C:\hiberfil.sys
[2011/04/06 08:37:00 | 000,002,539 | ---- | M] () -- C:\Documents and Settings\Mike\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook 2007.lnk
[2011/04/06 08:33:23 | 000,000,098 | ---- | M] () -- C:\windows\System32\drivers\etc\Hosts
[2011/04/05 23:00:10 | 000,000,390 | -H-- | M] () -- C:\windows\tasks\User_Feed_Synchronization-{5E1A0FC3-DA64-443B-8EED-1FE2A0C3BC3E}.job
[2011/04/05 20:03:35 | 000,121,856 | ---- | M] () -- C:\Documents and Settings\Mike\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/04/05 01:34:00 | 000,063,908 | -H-- | M] () -- D:\My Documents\sync.ffs_db
[2011/04/03 14:20:10 | 000,000,328 | ---- | M] () -- C:\windows\tasks\ERUNT Fri.job
[2011/03/30 17:23:18 | 000,433,060 | ---- | M] () -- C:\windows\System32\perfh009.dat
[2011/03/30 17:23:18 | 000,068,692 | ---- | M] () -- C:\windows\System32\perfc009.dat
[2011/03/30 17:14:23 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2011/03/30 16:53:32 | 000,000,664 | ---- | M] () -- C:\windows\System32\d3d9caps.dat

========== Files Created - No Company Name ==========

[2011/03/30 20:11:40 | 000,000,740 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Mozilla Firefox.lnk
[2011/03/30 17:14:20 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2011/03/30 16:57:03 | 000,256,512 | ---- | C] () -- C:\windows\PEV.exe
[2011/03/30 16:57:03 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2011/03/30 16:57:03 | 000,089,088 | ---- | C] () -- C:\windows\MBR.exe
[2011/03/30 16:57:03 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2011/03/30 16:57:03 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2011/03/30 16:30:46 | 000,000,664 | ---- | C] () -- C:\windows\System32\d3d9caps.dat
[2011/02/09 16:15:16 | 001,332,504 | ---- | C] () -- C:\Documents and Settings\Mike\Local Settings\Application Data\fox.dll
[2011/02/09 16:15:16 | 001,127,704 | ---- | C] () -- C:\Documents and Settings\Mike\Local Settings\Application Data\libcrypto9.dll
[2011/02/09 16:15:14 | 000,000,327 | ---- | C] () -- C:\Documents and Settings\Mike\Local Settings\Application Data\TrueImage.reg
[2011/02/09 16:15:14 | 000,000,156 | ---- | C] () -- C:\Documents and Settings\Mike\Local Settings\Application Data\Erase.reg
[2011/01/19 11:33:02 | 000,001,130 | ---- | C] () -- C:\Documents and Settings\Mike\Local Settings\Application Data\FASTWiz.html
[2011/01/18 11:53:44 | 000,000,010 | ---- | C] () -- C:\windows\WININIT.INI
[2010/12/02 22:46:26 | 000,000,145 | ---- | C] () -- C:\windows\System32\EBPPORT3.DAT
[2010/08/12 22:55:21 | 000,819,200 | ---- | C] () -- C:\windows\System32\xvidcore.dll
[2010/08/12 22:55:21 | 000,180,224 | ---- | C] () -- C:\windows\System32\xvidvfw.dll
[2010/06/01 15:47:53 | 000,000,056 | -H-- | C] () -- C:\windows\System32\ezsidmv.dat
[2010/05/27 12:25:10 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\Microsoft.SqlServer.Compact.351.32.bc
[2010/05/05 14:15:16 | 000,165,376 | ---- | C] () -- C:\windows\System32\unrar.dll
[2010/05/05 12:59:14 | 000,000,071 | ---- | C] () -- C:\windows\PrintCD.INI
[2010/04/30 10:37:22 | 000,026,427 | ---- | C] () -- C:\windows\CSTBox.INI
[2009/12/11 21:04:55 | 000,121,856 | ---- | C] () -- C:\Documents and Settings\Mike\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/12/09 12:30:07 | 000,073,220 | ---- | C] () -- C:\windows\System32\EPPICPrinterDB.dat
[2009/12/09 12:30:07 | 000,031,053 | ---- | C] () -- C:\windows\System32\EPPICPattern131.dat
[2009/12/09 12:30:07 | 000,029,114 | ---- | C] () -- C:\windows\System32\EPPICPattern1.dat
[2009/12/09 12:30:07 | 000,027,417 | ---- | C] () -- C:\windows\System32\EPPICPattern121.dat
[2009/12/09 12:30:07 | 000,021,021 | ---- | C] () -- C:\windows\System32\EPPICPattern3.dat
[2009/12/09 12:30:07 | 000,015,670 | ---- | C] () -- C:\windows\System32\EPPICPattern5.dat
[2009/12/09 12:30:07 | 000,013,280 | ---- | C] () -- C:\windows\System32\EPPICPattern2.dat
[2009/12/09 12:30:07 | 000,010,673 | ---- | C] () -- C:\windows\System32\EPPICPattern4.dat
[2009/12/09 12:30:07 | 000,004,943 | ---- | C] () -- C:\windows\System32\EPPICPattern6.dat
[2009/12/09 12:30:07 | 000,001,140 | ---- | C] () -- C:\windows\System32\EPPICPresetData_PT.dat
[2009/12/09 12:30:07 | 000,001,140 | ---- | C] () -- C:\windows\System32\EPPICPresetData_BP.dat
[2009/12/09 12:30:07 | 000,001,137 | ---- | C] () -- C:\windows\System32\EPPICPresetData_ES.dat
[2009/12/09 12:30:07 | 000,001,130 | ---- | C] () -- C:\windows\System32\EPPICPresetData_FR.dat
[2009/12/09 12:30:07 | 000,001,130 | ---- | C] () -- C:\windows\System32\EPPICPresetData_CF.dat
[2009/12/09 12:30:07 | 000,001,104 | ---- | C] () -- C:\windows\System32\EPPICPresetData_EN.dat
[2009/12/09 12:30:07 | 000,000,097 | ---- | C] () -- C:\windows\System32\PICSDK.ini
[2009/12/04 20:21:05 | 000,000,000 | ---- | C] () -- C:\windows\nsreg.dat
[2009/12/04 00:44:01 | 000,002,048 | --S- | C] () -- C:\windows\bootstat.dat
[2009/12/04 00:36:31 | 000,021,640 | ---- | C] () -- C:\windows\System32\emptyregdb.dat
[2009/12/04 00:26:10 | 000,004,161 | ---- | C] () -- C:\windows\ODBCINST.INI
[2009/12/04 00:24:20 | 000,267,008 | ---- | C] () -- C:\windows\System32\FNTCACHE.DAT
[2009/08/03 16:07:42 | 000,403,816 | ---- | C] () -- C:\windows\System32\OGACheckControl.dll
[2009/08/03 16:07:42 | 000,230,768 | ---- | C] () -- C:\windows\System32\OGAEXEC.exe
[2008/04/14 05:55:28 | 000,001,804 | ---- | C] () -- C:\windows\System32\Dcache.bin
[2007/08/15 07:27:18 | 000,009,600 | ---- | C] () -- C:\windows\System32\drivers\n558.sys
[2006/12/31 07:57:08 | 000,004,569 | ---- | C] () -- C:\windows\System32\secupd.dat
[2006/09/19 10:07:28 | 000,827,392 | ---- | C] () -- C:\windows\vsnpstd3.exe
[2005/04/08 18:42:06 | 000,087,540 | ---- | C] () -- C:\windows\System32\atiicdxx.dat
[2004/02/27 17:36:18 | 000,015,498 | ---- | C] () -- C:\windows\snpstd3.ini
[2003/06/24 15:43:48 | 000,077,824 | ---- | C] () -- C:\windows\System32\SynTPCoI.dll
[2001/08/23 12:00:00 | 013,107,200 | ---- | C] () -- C:\windows\System32\oembios.bin
[2001/08/23 12:00:00 | 000,673,088 | ---- | C] () -- C:\windows\System32\mlang.dat
[2001/08/23 12:00:00 | 000,433,060 | ---- | C] () -- C:\windows\System32\perfh009.dat
[2001/08/23 12:00:00 | 000,272,128 | ---- | C] () -- C:\windows\System32\perfi009.dat
[2001/08/23 12:00:00 | 000,218,003 | ---- | C] () -- C:\windows\System32\dssec.dat
[2001/08/23 12:00:00 | 000,068,692 | ---- | C] () -- C:\windows\System32\perfc009.dat
[2001/08/23 12:00:00 | 000,046,258 | ---- | C] () -- C:\windows\System32\mib.bin
[2001/08/23 12:00:00 | 000,028,626 | ---- | C] () -- C:\windows\System32\perfd009.dat
[2001/08/23 12:00:00 | 000,004,463 | ---- | C] () -- C:\windows\System32\oembios.dat
[2001/08/23 12:00:00 | 000,000,741 | ---- | C] () -- C:\windows\System32\noise.dat

========== LOP Check ==========

[2010/05/27 12:23:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\doubleTwist Corporation
[2010/12/15 18:51:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\EPSON
[2010/04/28 20:15:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SolarWinds
[2010/09/22 18:37:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\UDL
[2011/04/03 12:47:16 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\Canon
[2010/12/14 18:40:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\EPSON
[2011/04/06 12:04:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\Foxit Software
[2011/01/17 15:37:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\JustVoip
[2010/09/24 08:39:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\PingTesterDataBas
[2010/12/30 02:29:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\Recorder
[2011/04/02 19:55:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\TeamViewer
[2009/12/22 19:32:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\Thinstall
[2010/10/19 14:20:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Mike\Application Data\uTorrent
[2011/04/03 14:20:10 | 000,000,328 | ---- | M] () -- C:\windows\Tasks\ERUNT Fri.job
[2011/04/06 09:55:42 | 000,000,328 | ---- | M] () -- C:\windows\Tasks\ERUNT Mon.job
[2011/04/06 12:00:04 | 000,000,328 | ---- | M] () -- C:\windows\Tasks\ERUNT Wed.job
[2011/04/05 23:00:10 | 000,000,390 | -H-- | M] () -- C:\windows\Tasks\User_Feed_Synchronization-{5E1A0FC3-DA64-443B-8EED-1FE2A0C3BC3E}.job

========== Purity Check ==========



========== Custom Scans ==========


< %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-02-09 09:09:00

< End of report >

#8 SweetTech

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Posted 06 April 2011 - 10:49 AM

Hello,

Be sure to install the latest updates available for Windows.

Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.




NEXT:



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :Commands
    [ClearAllRestorePoints]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:
  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===



Below I have included a number of recommendations for how to protect your computer against malware infections.


Updated Anti-Virus Program
It's essential that you have an updated anti-virus program running on your computer. You don't want to run more than one as it can cause program conflicts, as well as false positives

You can view an excellent list of Free Security Software programs that has been compiled by GeekstoGo.


Avoid P2P Programs

Remember that no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download. All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

If you have any of these programs installed then I highly suggest you uninstall them.

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Internet Browsers

Many of the users that I assist here on the forums, ask me which programs they can use to prevent themselves from getting infected again in the future. The best answer I can give you is too practice safe browsing.

Please consider using an alternative browser such as Google Chrome or Opera. They are both much more secure than Internet Explorer, immune to almost all known browser hijackers, and also have great built-in pop-up blockers.

I also suggest you make your Internet Explore more secure.


Make Internet Explorer more secure

  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



Extra Goodies

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • You should run an updated scan with MalwareBytes' Anti-Malware weekly. Instructions are included below:

    • Open Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Check for Updates

  • Be weary of e-mails from unknown senders. Keep the following in mind as well: If it's to good to be true, then it more than likely is.

  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for Chrome and Opera.
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#9 Mike Sun

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Posted 06 April 2011 - 11:18 AM

Hi Sweetech,

All done - thanks for such a thorough health check and confirmation that all looks good. I usually have "System Restore" disabled and rely on full bi-monthly disaster recovery backups of my system partition and use the ERUNT utility more frequently.

You may close this case - your assistance has been much appreciated.

Cheers from Mike

PS The Combo-Fix utility has left a Recovery Console and some "Do not use" debugging option during Windows startup. Should I leave these in place or at least remove the debug option?

-----------------------------------------------------------------------------------------------------

========== COMMANDS ==========
Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.22.3 log created on 04062011_165415

#10 SweetTech

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Posted 06 April 2011 - 11:33 AM

Should I leave these in place or at least remove the debug option?

You should keep the Recovery Console as it is. It can be a very helpful utility to use.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#11 Mike Sun

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Posted 07 April 2011 - 09:38 AM

Thanks Sweetech,

I'll keep the Recovery Console as suggested but remove that "do not select this" /debug entry which seems to serve no purpose.

Cheers from Mike

#12 SweetTech

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Posted 07 April 2011 - 05:03 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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