Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSODs more and more frequently...


  • Please log in to reply
8 replies to this topic

#1 Chadster

Chadster

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:51 AM

Posted 29 March 2011 - 07:55 PM

Hey, all! I've been experiencing BSODs on my Windows 7 machine with increasing frequency over the last few days. I've run MemTest and both my memory sticks passed with no errors, and CHKDSK reports no problems either. I'm feeling a bit frustrated, worried that it might be something more serious -- and on a system that's only a year old, I really don't like that possibility. :( Figured I'd ask y'all after finding my way here thanks to a Google search regarding the error codes.

Here are my reports from BlueScreenViewer...

==================================================
Dump File : 032911-28407-01.dmp
Crash Time : 3/29/2011 8:32:00 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffff980`0732e8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032911-28407-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 032811-100059-01.dmp
Crash Time : 3/28/2011 9:12:04 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffff980`07b848f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032811-100059-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 032711-34710-01.dmp
Crash Time : 3/27/2011 9:15:41 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffff980`08ee28f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032711-34710-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

Let me know what further info I can provide. I'd certainly appreciate any help or guidance!

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:51 AM

Posted 29 March 2011 - 09:41 PM

I suggest, you start new topic in "Am I Infected?" forum to make sure, your computer is clean.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 Chadster

Chadster
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:51 AM

Posted 29 March 2011 - 10:15 PM

Thank you...I'll be sure to do that! Especially because you just reminded me that I don't have a copy of HijackThis! on my PC. :mellow:

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:51 AM

Posted 29 March 2011 - 10:27 PM

You're very welcome Posted Image

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 Chadster

Chadster
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:51 AM

Posted 31 March 2011 - 06:02 PM

I'm rather worried that it's something other than malware, because if I really think about it, this has been happening since shortly after I got this computer a year ago. The BSODs have just become more n' more frequent, and there's not really any rhyme or reason to them. I've run SIW, and all my temperatures seem normal (none above 40C), and I've set the fan on my GPU to run at 100%. It certainly seems like everything's cooling normally.

I've updated all my drivers and have all the Windows Updates, including Windows 7 SP1.

I'm stymied, and worried it might be a PSU problem. :(

Also, is it a telling issue when I have the option for system restart on bluescreens disabled and it still restarts? That doesn't seem right....

#6 wheelhouse2009

wheelhouse2009

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:uk
  • Local time:03:51 PM

Posted 31 March 2011 - 06:12 PM

i have the same problem when i added am ati hd 5870 to my system, i ve removed and trying an nvidia card 8600gts

#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:51 AM

Posted 31 March 2011 - 07:38 PM

Error 0x00000124, in most cases is hardware related.
Some infection may be causing it as well, but since you recall it happening almost from the get go, it less likely.

Hardware issues causing the above error could be:
- overheating
- bad RAM
- bad video card
- failing CPU
http://www.faultwire.com/solutions-fatal_error/The-system-encountered-an-uncorrectable-hardware-error-0x00000124-*1289.html

Is the computer still under warranty?

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#8 Chadster

Chadster
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:51 AM

Posted 31 March 2011 - 08:02 PM

I need to go back and double-check all the fine print, but it should be under warranty.

I tested the RAM and it checked out fine with two different RAM test programs and when I tested each individual stick.

My temperatures remain in the 40C-50C range; I'll say this about this system -- it does keep itself cool, unlike my previous system...which is what led to its demise and replacement!

I'm leaning toward the CPU or the PSU being the culprit, but I've been trying to cover all other bases before I commit to getting it cracked open and tinkered with, ya know?

I was pretty sure that those particular STOP errors were hardware-related...I just wanted to check with people more knowledgeable than me to see...and specifically, ones who would give me free advice -- and not be out to pad their pockets by giving me a technical runaround!

I think my next step's gonna have to be to call the manufacturer and discuss my options under the warranty.

Thanks for the insights and for clarifying things for me...even if they're not what I want to hear! :\

Edited by Chadster, 31 March 2011 - 08:03 PM.


#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:51 AM

Posted 31 March 2011 - 08:06 PM

You're very welcome :)
Hurry up, since it looks like you don't have much time left on your warranty.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users