yesterday my laptop crashed for no apparent reason (i wasn't doing anything out of ordinary). when i turned it on again, windows started normally (i have windows xp), desktop showed with all the icons, and just when everything seemed up and running normally, a blue screen flashed for a second and my laptop restarted. it kept restarting the same way until i turned it off. today i tried to turn it on again, the same thing happens. i took a photo of the blue screen (since it flashes too fast to read) and here is what it says:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps :
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advance Startup Options, and then select Safe Mode.
Technical information :
***STOP: 0x0000000A (0x00000001, 0x0000001C, 0x00000001, 0x804E1C18)
Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance.
i haven't installed any new hardware nor software for some time. i tried googling the irql_not_less_or_equal problem and found so many various answers that it was as useless as if i didn't find any. i tried starting my laptop in safe mode and it worked and didn't restart by itself, but once in safe mode, i don't know what to do next. i'm really not an expert with computers so any help would be more than welcome (in as plain language as possible