So she suddenly gets this program pop up called 'windows repair' (I had a screenshot but the file has been eaten, apparently). I'm certain it's a type of malware cause it wants you to 'buy now to fix problems' and has a fake IE window pop up.
However, programs have disappeared and whole folders have. The libraries folder up here is now empty (funny since I had JUST saved a screen shot into 'pictures' within that folder). Taskbar windows are popping up like RAM memory usage is critically high and damaged hard drive clusters detected. private data is at risk. Then there are system pop ups like hard drive failed and this one right here
Windows - Delayed Write Filed
Windows was unable to save all the data for the file \\System32\\496A8300. The data has been lost. This error may be caused by a failure of your computer hardware.
I'm using it right now (the computer)...would it boot up at all with a hard drive failure?
I started running malwarebytes on it and already it has found 3 infections.
But things are just disappearing! Under Libraries, there's nothing. No documents, no pictures, no videos or any of those standard folders. I don't think she has a backup either. Is this all malware or is there a system error? The computer/hard drive is brand new too.
http://www.bleepingcomputer.com/virus-removal/remove-windows-recovery it looks like this but it's called windows repair. but I'm concerned about the things that have poofed.
Edited by hamluis, 29 March 2011 - 09:17 AM.
Moved from Win 7 to Am I Infected.