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HELP .Sudden blue screen


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5 replies to this topic

#1 nightsky89

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Posted 28 March 2011 - 08:17 PM

My PC recently crash to a blue screen with an error and restarted while i was on youtube watching a video.
I want to know the reason for this. Im not realy sure what im supose to do to find out but i manage to get this from the event viewer. not sure this is the one


Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 29/3/2011 8:30:55 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SKY-PC
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000001 (0xfffff80003368b86, 0x0000000000000000, 0x000000000000fffd, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032911-24679-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-29T00:30:55.000000000Z" />
<EventRecordID>526530</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>SKY-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000001 (0xfffff80003368b86, 0x0000000000000000, 0x000000000000fffd, 0x0000000000000000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">032911-24679-01</Data>
</EventData>
</Event>
.

Edited by nightsky89, 28 March 2011 - 08:21 PM.


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#2 Broni

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Posted 28 March 2011 - 08:18 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 nightsky89

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Posted 28 March 2011 - 08:37 PM

==================================================
Dump File : 032911-24679-01.dmp
Crash Time : 29/3/2011 8:30:55 AM
Bug Check String : APC_INDEX_MISMATCH
Bug Check Code : 0x00000001
Parameter 1 : fffff800`03368b86
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`0000fffd
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16695 (win7_gdr.101026-1503)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\032911-24679-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 274,424
==================================================

This is wat I got fromm that program

#4 Broni

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Posted 28 March 2011 - 09:38 PM

If it happened just once, forget it.
BSOD may just happen.

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#5 nightsky89

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Posted 28 March 2011 - 09:47 PM

Thanks for the reply. was abit worried when it happend though.:) Thanks again

#6 Broni

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Posted 28 March 2011 - 09:58 PM

Just keep an eye on it.
If anything else happens, post back.

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