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missing or corrupt ntfs.sys file


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#1 dirtdoctor

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Posted 28 March 2011 - 01:18 PM

I am getting a message that my ntfs.sys file is either missing or corrupt. I am told to insert the original setup cd, however, I no longer have the original setup cd. What can I do to restore this file and my computer?

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#2 hamluis

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Posted 28 March 2011 - 02:46 PM

Well...you can try running chkdsk /r, if the system is bootable.

This error can be either minor or major, the error only indicates that there is a problem with NTFS. The problem itself may be due to partition, NTFS file system, or hard drive situations.

When I receive that error...first thing I do is save the items from that partition/drive...that I want to use during a possible clean install.

Louis

#3 dirtdoctor

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Posted 29 March 2011 - 03:35 PM

Thank you, Hamluis.

I wish I could run chkdsk/r. However, when I turn my laptop on, within just a few seconds a black screen comes up telling me that my ntfs.sys file is either missing or corrupt and that I need to insert my setup cd. So in essence, my computer is dead. I never get to a functioning screen from which I can do anything. And, as I mentioned above, I do not have the original setup cd. Is there anything I can do in this situation? Does Microsoft have anyway to download a copy of a setup cd or perhaps just the missing ntfs.sys file?

Edited by dirtdoctor, 29 March 2011 - 03:36 PM.


#4 Eyesee

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Posted 29 March 2011 - 04:01 PM

Whats teh make/model of the system?

Could you possibly borrow an original XP cd from someone?
In the beginning there was the command line.




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