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blue screen crash


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3 replies to this topic

#1 biohazardboi

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Posted 28 March 2011 - 01:16 PM

So i have been having some problems latley. Computer was running fine with windows xp but decided that i wanted windows 7.. after installing i have had nothing but trouble. i keep geting blue screen of death error with this 0x0000001a 0x00041284 0x0174f001 0x00000000 0xc0802000. i have updated all my drivers and now i am stuck on what my next step should be. any help would be much aprectied. here is my event viewer log file.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 3/27/2011 12:53:20 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-03-27T19:53:20.750000000Z" />
<EventRecordID>867</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0x8043acb</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x1</Data>
<Data Name="BugcheckParameter4">0x826c0aaf</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

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#2 Allan

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Posted 28 March 2011 - 02:52 PM

1) Did you run the Windows 7 upgrade advisor before installing W7?
2) After installing W7 did you download and install all appropriate drivers for Windows 7, starting with the chipset driver?

#3 biohazardboi

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Posted 28 March 2011 - 04:25 PM

Yes i did run windows 7 advisor before i installed and i was good to go on that end. I have updated all my drivers but i am not sure how to update the chipset or even find out with brand i have.

Thanks for the help

#4 Allan

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Posted 28 March 2011 - 04:30 PM

Go to the website of your computer manufacturer (or motherboard manufacturer) and download and install the chipset driver. If you need to identify the chipset you can download a utility such as Belarc Advisor or Everest.




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