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registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its .


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#1 dg55117

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Posted 28 March 2011 - 09:25 AM

I had the following startup error- for some reason-
registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its .... etc

I have read all the recovery console stuff and attempted to do the following but I can't complete the second step "c:\windows\tmp\software.bak- it indicates the file can't be copied?:
What can I do?
Thanks
Dave



md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

Type exit to quit Recovery Console. Your computer will restart.

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#2 cryptodan

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Posted 28 March 2011 - 09:36 AM

Can you try running chkdsk /f then chkdsk /r from a repair console?

#3 Allan

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Posted 28 March 2011 - 09:44 AM

Running checkdisk will not help your situation.

Boot to the XP CD and select R (Recovery Console)

At the command prompt type:

ren c:\windows\system32\config\software software.old
copy c:\windows\repair\software c:\windows\system32\config

Reboot


NOTE: You may need to reinstall all programs if you replace the software hive with the original version.

Edited by Allan, 28 March 2011 - 09:45 AM.


#4 dg55117

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Posted 28 March 2011 - 11:35 AM

HEllo-
OK I did the chkdsk thing ad it completed-
Then I did as Allen suggested

ren c:\windows\system32\config\software software.old
copy c:\windows\repair\software c:\windows\system32\config

Reboot

I rebooted not from CD and now all I get is the black blank screen


Thanks
Dave

#5 dg55117

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Posted 28 March 2011 - 11:48 AM

I now rebooted into recovery console and was able to preform the following command that I wasn't able to do prior-

copy c:\windows\system32\config\software c:\windows\tmp\software.bak


So should I continue down the following instructions listed here( I now have accomplished the first 5 "copy" instructions)?

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

Type exit to quit Recovery Console. Your computer will restart.

#6 Allan

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Posted 28 March 2011 - 11:55 AM

According to your original post the only corrupt hive is the software hive. That's all you should have to replace. If you want to replace all of the hives you can.

#7 hamluis

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Posted 28 March 2011 - 11:55 AM

Unless your system now boots properly...yes, that's the Microsoft guidance for dealing with a corrupted registry, as you know :).

Louis

#8 Allan

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Posted 28 March 2011 - 11:55 AM

NOTE - when entering the commands be sure to enter them exactly as posted - with spaces in the appropriate places.

#9 dg55117

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Posted 28 March 2011 - 12:22 PM

Thanks gentlemen,
However, proceeding - I wasn't able to do the following command- copy c:\windows\repair\system c:\windows\system32\config\system It indicates that the system cannot find the file specified.

The rest of the "copy" commands worked fine- waiting for reply- I didn't reboot yet or proceed.
Thanks again
Dave

#10 Allan

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Posted 28 March 2011 - 12:26 PM

It simply means the backup copy of the system hive doesn't exist.

#11 dg55117

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Posted 28 March 2011 - 12:33 PM

Thanks- but I figured that but I assume I do need that "c:\windows\system32\config\system" because now when I tried to reboot into Safe mode it indicated that it couldn't because the "config system " was missing. It said to go to recovery console and repair it.
So , I'm back there again in recovery console

#12 Allan

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Posted 28 March 2011 - 12:37 PM

At this point you should do a repair installation. Boot to the XP CD and choose the SECOND repair option, allowing XP to install on top of itself. After completion you'll need to go to Windows Update and download & install all updates (except for hardware & driver related updates, which should never be downloaded from Windows Update - only from the OEM websites). Here is a clear tutorial on how to perform a repair install:http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/

#13 dg55117

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Posted 28 March 2011 - 12:55 PM

Sorry to keeping bugging-
I'm attempting to do as you suggest-
However, it is telling me that I'm preparing to install on a partition that already contains an OS and that this could cause issues etc.
Should I continue?

#14 Allan

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Posted 28 March 2011 - 02:18 PM

Follow the step by step instructions in the link i provided in my last post.

#15 dg55117

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Posted 28 March 2011 - 02:29 PM

I'm trying but the windows and instructions aren't the same- It seems to be for XP professional not Home- if that makes a difference.
I'll start again-
Thanks
dave




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