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Desktop security virus


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#1 Asha86x

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Posted 27 March 2011 - 06:42 PM

I have been trying for weeks to get rid of the desktop security virus. I better mention that I am not very good with computers. I ran malaware bytes I don't know how many times! I then ran it in safe mode a ton more times. Every now and then it comes up with an infection in registry keys, I delete it.. But when I reboot, desktop security is still there. I was wondering wether reformatting would get rid of it? I have also run my anti virus software called norman, avast, and many many more.
I have followed several online guides telling me how to get rid of this, and none of them have worked. I am getting so so so frustrated. So, will reformatting work? I did system restore, that didn't work of course. I dunno. I'm a bit lost with this. Please help!

Edited by Budapest, 28 March 2011 - 01:53 AM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Budapest

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Posted 28 March 2011 - 01:53 AM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Asha86x

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Posted 28 March 2011 - 04:35 AM

i did exactly what u said, and i copied and pasted the dds, attach and gme logs into this site.. but it wont let me post it as it is too long.. what to do??

#4 Andrew

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Posted 28 March 2011 - 06:18 AM

Try attaching the files instead of copying and pasting them. There's an "Attachments" box right below the area where you type in your post.

#5 Budapest

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Posted 28 March 2011 - 04:03 PM

Now that you have an active topic in the Malware Logs forum I will close this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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