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Blue screen error, BSOD.txt attached


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1 reply to this topic

#1 GoldfishGirl

GoldfishGirl

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Posted 27 March 2011 - 11:31 AM

Hi - I need assistance to figure out what is causing my shut downs. This usually happens overnite when no one is using the computer, but I had a shut down today mid-morning.

==================================================
Dump File : Mini032711-01.dmp
Crash Time : 3/27/2011 11:41:26 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000030
Parameter 2 : 0x890168b8
Parameter 3 : 0xb238c000
Parameter 4 : 0xe0fa9e00
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini032711-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 150,632
==================================================

==================================================
Dump File : Mini032611-01.dmp
Crash Time : 3/26/2011 6:33:01 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000030
Parameter 2 : 0xee9007f0
Parameter 3 : 0xec7ca000
Parameter 4 : 0xbe315008
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini032611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 151,072
==================================================

==================================================
Dump File : Mini032511-01.dmp
Crash Time : 3/25/2011 6:45:42 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x00000000
Parameter 4 : 0xad32a008
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini032511-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 154,520
==================================================

==================================================
Dump File : Mini032411-01.dmp
Crash Time : 3/24/2011 11:26:39 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x81ed54ae
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini032411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 150,504
==================================================

==================================================
Dump File : Mini030111-01.dmp
Crash Time : 3/2/2011 12:50:56 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x00000000
Parameter 4 : 0x9c862008
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini030111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 149,640
==================================================

==================================================
Dump File : Mini012511-02.dmp
Crash Time : 1/25/2011 4:00:27 AM
Bug Check String : FAT_FILE_SYSTEM
Bug Check Code : 0x00000023
Parameter 1 : 0x000e0100
Parameter 2 : 0xbcbd256c
Parameter 3 : 0xbcbd2268
Parameter 4 : 0x82042f49
Caused By Driver : fastfat.SYS
Caused By Address : fastfat.SYS+1b97
File Description : Fast FAT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini012511-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 143,376
==================================================

==================================================
Dump File : Mini012511-01.dmp
Crash Time : 1/25/2011 2:15:11 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x00000000
Parameter 4 : 0xdaafd008
Caused By Driver : hal.dll
Caused By Address : hal.dll+7468
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini012511-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 145,280
==================================================

==================================================
Dump File : Mini012411-01.dmp
Crash Time : 1/24/2011 3:29:17 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82a0bf87
Parameter 3 : 0xdbc16678
Parameter 4 : 0x00000000
Caused By Driver : SYMDS.SYS
Caused By Address : SYMDS.SYS+4f87
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini012411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 145,176
==================================================

==================================================
Dump File : Mini012311-01.dmp
Crash Time : 1/23/2011 7:16:13 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x00000000
Parameter 4 : 0xcf118008
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini012311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 147,624
==================================================

==================================================
Dump File : Mini011411-02.dmp
Crash Time : 1/14/2011 11:50:17 AM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x00000000
Parameter 4 : 0xabc7b5e0
Caused By Driver : hal.dll
Caused By Address : hal.dll+40ed
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini011411-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 144,320
==================================================

==================================================
Dump File : Mini011411-01.dmp
Crash Time : 1/14/2011 9:48:07 AM
Bug Check String : FAT_FILE_SYSTEM
Bug Check Code : 0x00000023
Parameter 1 : 0x000e0100
Parameter 2 : 0xc2f7c56c
Parameter 3 : 0xc2f7c268
Parameter 4 : 0x8204ef49
Caused By Driver : nvstor32.sys
Caused By Address : nvstor32.sys+132b5
File Description : NVIDIA® nForce™ Sata Performance Driver
Product Name : NVIDIA nForce™ SATA Driver
Company : NVIDIA Corporation
File Version : 5.10.2600.0998 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini011411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 143,376
==================================================

==================================================
Dump File : Mini011311-01.dmp
Crash Time : 1/13/2011 9:50:50 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0xc8fc2000
Parameter 3 : 0xc8fc2808
Parameter 4 : 0x0b010000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini011311-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 144,752
==================================================

==================================================
Dump File : Mini102110-01.dmp
Crash Time : 10/21/2010 9:19:53 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x8f68d8aa
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x81eaa978
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini102110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 145,832
==================================================

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#2 Broni

Broni

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Posted 27 March 2011 - 04:17 PM

Possible RAM issue.

A. If you have more than one RAM module installed, try starting/running computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

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