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consistent crash on windows Photogallery


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#1 Roothy

Roothy

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Posted 27 March 2011 - 09:17 AM

Hello all,

I've got a problem with my photo gallery.
Latest event log is included below (see bottom of post)

Re´nstalling photo gallery hasn't worked neither removing it, since its a basic part of windows. Re´nstall of Live Essentials doesnt solve the problem.

own steps
windows repair
windows memory check
error upload (seems like M$ doesnt consider it a priority)
new drivers (i expect the problem to be related to cd-rw hardware which also encounters problems when burning a some home movies out of WMM, Powerproducer, PowerDirector, Everio movie producer)
Calling DELL a lot
Reinstall Live Essentials


I hope you can be of help,

Regards,

Log name:   Application
Source:          Application Error
Date:         27-3-2011 15:56:34
Event-id:1000
Taskcategory: (100)
Level:        Fout
Labels:   Klassiek
User:     n.v.t.
Computer:      PC_van_vera

Discriptio:
Application with error WindowsPhotoGallery.exe, version 6.0.6000.16386, timestamp 0x4549b56d, module including error mpgvideo.ax, versie 2.4.1.48, timestamp 0x44d29d73, exceptioncode 0xc0000005, errormargin 0x00006f4b, proces-id 0x238, starttime of application 0x01cbec86b47bfc09.
Event-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-27T13:56:34.000Z" />
    <EventRecordID>61077</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PC_van_vera</Computer>
    <Security />
  </System>
  <EventData>
    <Data>WindowsPhotoGallery.exe</Data>
    <Data>6.0.6000.16386</Data>
    <Data>4549b56d</Data>
    <Data>mpgvideo.ax</Data>
    <Data>2.4.1.48</Data>
    <Data>44d29d73</Data>
    <Data>c0000005</Data>
    <Data>00006f4b</Data>
    <Data>238</Data>
    <Data>01cbec86b47bfc09</Data>
  </EventData>
</Event>


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