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Rootkit or other malware?


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3 replies to this topic

#1 PixelHo

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Posted 27 March 2011 - 06:08 AM

Yesterday I decided to install Photoshop CS5 after having it on my bookshelf for nearly a year. The installer never got past the very initial stages of inspecting the system config before I got a Win32k.sys bluescreen. This happened 3 times in a row.

I reverted back to a computer image I made in Sept. 2010 and CS5 installed successfully. However, being curious, I tried to run both GMER and Combofix. Neither one ran. Double clicking on GMER just locked up my computer, while Combofix got to the pre-scanning stage ("take about ten minutes" etc.) but never progressed to any of the actual scanning stages.

Same results in safe mode.

So, I'm not sure if I have an infection or not. Any advice is appreciated (XP Pro SP3) .

Thanks.

Edited by PixelHo, 27 March 2011 - 06:53 AM.


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#2 boopme

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Posted 27 March 2011 - 03:55 PM

Well its anadvisable to run Combofis=x on your own and your system seems un stable/ You should repost this with a DDS log.
Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.

Let me know if that went well.
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#3 PixelHo

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Posted 27 March 2011 - 06:34 PM

OK, I posted in the Virus, Trojan, Spyware, and Malware Removal Logs section as requested.

Thanks for helping me sort this out.

#4 Budapest

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Posted 28 March 2011 - 01:53 AM

Malware topic here: http://www.bleepingcomputer.com/forums/topic387558.html

Now that your topic is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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