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A New Start


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9 replies to this topic

#1 MrMurder

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Posted 26 March 2011 - 10:13 PM

Hello everyone.
I'd like to wipe my system clean. And I need your help, because I've exhausted all of my options.
The reason I am doing this is because of another severe issue that I, nor anyone else, has been able to help me with:
http://www.bleepingcomputer.com/forums/topic384984.html/page__p__2169248__fromsearch__1#entry2169248

Operating System: Windows 7 Home Premium 64-Bit (6.1, Build 7600)
System Manufacturer: Gateway
System Model: SX2800
BIOS: Default System BIOS
Processor: Intel® Core™2Quad CPU Q8300 @ 2.50GHz(4CPUs),~2.5GHz
Memory: 4096MB RAM
DirectX Version: DirectX 11

I do not have any kind of computer discs, however. I don't know if it was just an oversight at the packaging process or if this model is self sufficient.
I'm really not sure to be honest. My previous computer was a laptop and had all it's information built in.

Please help

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#2 Broni

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Posted 26 March 2011 - 11:39 PM

Your computer should have recovery partition.
Restart computer and at Gateway logo press F11.

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#3 Animal

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Posted 27 March 2011 - 08:20 AM

You have another reply in your original topic, since you posted this one. Choose one of these topics to work with and I will close the other. Otherwise two topics will confuse you and our members trying to help you.

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#4 MrMurder

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Posted 27 March 2011 - 11:14 PM

I suppose I will go with this one. I think a fresh start will be nice anyhow. Thanks.

#5 MrMurder

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Posted 29 March 2011 - 02:45 PM

Ok, I tried pressing F11 and nothing happened. I then did another restart and pressed F12 and this screen popped up:

Please select boot device:
CD/DVD:PO-HL-DT-ST DVDRAM GH41N
HDD:P3-WDC WD64OOAAKS-22A7B2
USB:Generic- Compact
USB:Multiple Flash


I've tried the first two selections and Windows just starts up normally.
I haven't tried the two USB options. I have disconnected all external hard drives, flash drives and memory cards before the reboot process. So what these could even refer to, I'm unsure.

Again, any help will be greatly appreciated. But could somebody please be very specific as to how to complete this reformatting? Thanks in advance.

#6 Broni

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Posted 29 March 2011 - 06:59 PM

Let's see, if you have recovery partition.

Please download MiniToolBox and run it.

Checkmark following boxes:
  • List Windows version, partition and memory size.
Click Go and post the result.

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#7 MrMurder

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Posted 29 March 2011 - 08:53 PM

MiniToolBox by Farbar
Ran by Mrmurder at 2011-03-29 18:50:57
Windows 7 Home Premium (X64)

***************************************************************************


========================= Memory info: ====================================

Percentage of memory in use: 35%
Total physical RAM: 4061.18 MB
Available physical RAM: 2630 MB
Total Pagefile: 10150.32 MB
Available Pagefile: 8691.18 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.58 MB

======================= Partitions: =======================================

1 Drive c: (Gateway) (Fixed) (Total:582.4 GB) (Free:312.35 GB) NTFS
5 Drive h: (BIG BOY FAT) (Fixed) (Total:392.45 GB) (Free:1.86 GB) FAT32
6 Drive i: (BIG BOY! NTFS) (Fixed) (Total:1004.06 GB) (Free:94.12 GB) NTFS



*** Drive 5 and 6 are my external drive ***

#8 Broni

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Posted 29 March 2011 - 09:20 PM

Strangely enough, there is no recovery partition there.

You have two options.
Call Gateway to order recovery DVDs (cheaper).
Buy Windows 7 DVD (more expensive).

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#9 MrMurder

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Posted 01 April 2011 - 08:58 PM

Thanks for your help. I managed to do a system recovery. Turns out it was ALT, Function, F10 to get to it.

#10 Broni

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Posted 01 April 2011 - 09:05 PM

They couldn't make it more complicated, could they?
Anyway....good news :)

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