Hello, Here's a safe place to get tools Our list http://www.bleepingcomputer.com/forums/topic366982.html
An important note about your backdoor infection.
One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information
and download and execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I Reinstall
We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.To go on cleaning ...
Please go here....Preparation Guide
,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs
and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.Reformatting:
Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.
Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.
The best proceedure is a low level format. This completely wipes the drive. Then reinstall the OS.
Use the free version of Active@ KillDisk
Or Darik's Boot And Nuke
The best sources of Information on this areReformatting Windows XPMichael Stevens Tech Windows XP: Clean Install
Of course also feel free to ask anything on this in the XP forum. They'd be glad to help.
2 guidelines/rules when backing up
1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe/.scr/.htm/.html/.xml/.zip/.rar files as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.
Download Belarc Advisor
- builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.
Run it and then print out the results, they may be handy.