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combofix restarts computer, no scan possible


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#1 woyzeck

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Posted 26 March 2011 - 03:34 PM

One of my websites was recently hacked (old version of OScommerce)and my host tech support suggested that I run ComboFix on my computer.

I haven't really noticed anything fishy about my computer. I've been running Panda Cloud Virus, and it found a few minor adware things which it deleted.

I downloaded a fresh copy of ComboFix. When I ran it the first time I didn't close all my firewall and antivirus. I got an error message from ComboFix saying that it could only be run on a Windows32 version (which my computer is - WinXP pro). I got a message that said the system would shut down in 30 seconds - which it did, and restarted. Then my computer hung just after Windows rebooted. The reset button didn't work, so I cut the power. Turned it back on and it booted fine.

I ran the ComboFix again, made sure that all of my programs were closed first... antivirus, antispam, firewall, etc... got the same message about the system shutting down - system shut down, restarted, rebooted without any problems.

So, my computer seems to be working okay, but I'm worried. I'd like to run a ComboFix scan just to be sure. What am I doing wrong?

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Animal

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Posted 26 March 2011 - 03:48 PM

All the information we can provide with ComboFix authors permission is here: ComboFix usage, Questions, Help? - Look here

If you feel you have an infection please see these instructions. Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

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