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Content Encoding Error


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#1 stevepaul1982

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Posted 26 March 2011 - 03:13 PM

Hi All,

First time poster - from a quick review seems to be a great community and great to know that this level of support is available online!

This problem started a couple of days ago and has steadily got worse.

When trying to open commonly used websites - Such as google, bbc, facebook etc. I am getting an error saying

Content Encoding Error - The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

I can't imagine there is actually a problem with those sites, and I have found that sometimes it will go through ok - but not often. When i find this problem happens every single time is when I use the mini google search tool in the top right corner of firefox.

I have also had some cases where clicking on a regular link was redirecting me to lots of adverts and adult sites - however this seems to have been cleared up following a run of malwarebytes.

I am using Windows XP Service pack 3 Main browser is Firefox - recently upgraded to 4. Have AVG Free addition installed, Spybot Search and destroy and ad-aware. Recently installed malwarebytes following read a post on this forum where it solved the problem for someone having a similar fault.

Hope that is a good start in terms of info - if someone could please let me know what info / logs i need to provide to make it clearer, possibly with some simple instructions on how to produce and upload the logs I would be very appreciative.

Kind regards
Steve

Edited by stevepaul1982, 27 March 2011 - 11:07 AM.


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#2 stevepaul1982

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Posted 27 March 2011 - 11:07 AM

This situation nows seems to be worsening - if the two are related.

Am now getting 2 errors on every boot, just as Windows finishes loading.

1.) Error Loading - C:\Windows\pmqrsve.dll
2.) Error Loading - C:\Windows\oyugesagabi.dll

And on most recent boot straight after these I got a bluescreen error causing me to have to restart the machine - technical reference was Stop: 0x0000007E (OXC0000005, OX8a911922, OXBA5037BO, OXBA5034AC)

NO idea if this is all connected but problems do seem to be worsening - are there any logs i should run and post elsewhere? Am rather hesitant to start installing and running lots of software I don't really know how to use (HiJack this etc) without some guidance.

Thannks
Steve

#3 SweetTech

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Posted 28 March 2011 - 01:52 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Kindest Regards,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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