Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

slow boot / choppy sound


  • This topic is locked This topic is locked
3 replies to this topic

#1 docwayno

docwayno

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:33 AM

Posted 26 March 2011 - 11:08 AM

While on Youtube, downloading a video, the sound began stick and hang...stopped that download. Next start up was terrible. Took about 10 mins. I ran a full Trend Micro virus scan - neg., ran IObit Advance Windows Care Pro - made some registry corrections, ran IObit Security 360 and Amigo 360 pro, both corrected errors. Now taking 3 minutes to boot, and still running slower than normal. I just ran IObit HijackScan v1.0.2.0 and it is posted below. I have spent about 15 hrs trying to figure this this out. Machine: Acer Netbook 1.6 mhz, 1 gig ram, 120 gig hd.


Logfile of IObit HijackScan v1.0.2.0
Scan saved at 10:49:2, on 2011-3-26

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Documents and Settings\Wayne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Wayne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Wayne\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\IObit\IObit Security 360\is360.exe
C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: TmIEPlugInBHO Class - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1381\6.5.1234\TmIEPlg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
O3 - Toolbar: YouTube Downloader Toolbar - {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files\YouTube Downloader Toolbar\IE\4.3\youtubedownloaderToolbarIE.dll
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Trend Micro Titanium] "C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" -set Silent "1" SplashURL ""
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [IObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart
O9 - Extra button: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700}LegitCheckControl.LegitCheck.1 - http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}SoftwareDistribution.MicrosoftUpdateWebControl.1 - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244608116343
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Updater (Application Updater) - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe
O23 - Service: Bonjour Service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FlipShare Service (FlipShare Service) - Unknown - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: FlipShare Server (FlipShareServer) - Unknown - C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
O23 - Service: Google Desktop Manager 5.7.808.7150 (GoogleDesktopManager-080708-050100) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: iPod Service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: IviRegMgr (IviRegMgr) - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPH11 (Pml Driver HPH11) - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Unknown - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

BC AdBot (Login to Remove)

 


#2 oneof4

oneof4

  • Malware Response Team
  • 3,779 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Collective
  • Local time:12:33 PM

Posted 01 April 2011 - 02:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Thanks and again sorry for the delay.

Best Regards,
oneof4.


#3 oneof4

oneof4

  • Malware Response Team
  • 3,779 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Collective
  • Local time:12:33 PM

Posted 06 April 2011 - 06:58 AM

Do you still need help?

Best Regards,
oneof4.


#4 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,704 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:12:33 PM

Posted 11 April 2011 - 04:04 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users