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Posted 26 March 2011 - 11:00 AM
Posted 28 March 2011 - 06:25 AM
Posted 28 March 2011 - 03:17 PM
Posted 18 July 2013 - 06:36 AM
I recently purchased the new magic jack plus, the one that plugs into the wall..
It does plug into the wall, but then the dial pad on your computer can't be seen because there is a pop up saying you have no magic jack. All of your contact numbers, they will not be down loaded.
I spent an hour on the phone with them before they finally told me that in order to get rid of the popup and get my contacts back, I had to plug it into my phone.
I called back 2 days later, (on chat because the phone was unreliable and unplugged) because the new one was causing my puter to crash, and was told I could not "down grade" to my old magic jack. I argued with a gal for an hour, she finally said that's all she could say and hung up. I called back, this time the new gal told me there was a fix for the crashing. Why didn't anybody say that before?
Bottom line, if you own a magic jack, and like having your contacts on your computer screen, then don't waste money on the new magic jack plus.
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