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Search Engine Redirecting


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#1 daniele_3705

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Posted 26 March 2011 - 03:19 AM

Hello,

My problem is that whenever I try to search anything on a search engine and try to click on a link I get redirected to another website. Some of the websites are ones that look like a search engine (ones that I have never heard of) and I also get redirected to a website that has Mevio at the top and a video that plays (usually an advertisement.) Usually the browser shows it is going to "ictg.20587" or "search.canthey.com" or "search.clickcheer.com" and then redirects to a different website. Also I notice a 5 second or so pause after I hit enter to search something on a search engine. I can type in a URL and get to the website with no problems. I have Windows XP on my laptop and this happens when I use Firefox and Internet Explorer.

I have McAfee AntiVirus Plus, I ran a full scan and it didn't find anything. I looked around on McAfee's website for help, and ended up downloading Stinger, it did find something and remove it, but the problem was still there. I downloaded the TDSS rootkit removing tool, it found nothing. I downloaded and ran Malwarebytes' Anti-Malware, it found two things:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

I rebooted my computer, tried to do a search again, and the same thing happened.

Any help would be greatly appreciated!!

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#2 quietman7

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Posted 26 March 2011 - 08:12 AM

The Disabled.SecurityCenter entries do not necessarily mean malware. They are registry keys that can be:
  • Disabled by malware to prevent notification that your protection has been disabled
  • Disabled intentionally by the user.
  • Disabled by other security programs to prevent conflicts, duplicate warnings and allow them to have control.

This key controls the warning you get about your antivirus software (out of date, not installed .....). If the value is set to 1 you wont get any of these warnings and multiple malicious applications do this to prevent you from knowing that they have disabled your antivirus software. MBAM is re-enabling this function in your log.

...these are registry keys that can be disabled by either malware (to prevent notification that protection is disabled) or by the user or their legit software to prevent conflicts or duplicate warnings.

explanation by Malwarebytes Staff


There are various ways a malware infection can cause browser redirects. If none of your security tools are finding any malware and the redirects persist, try these steps:

:step1: Reset Internet Explorer or use Microsoft's Fix it to automatically reset registry keys and the browser back to the way it was when initially installed. If you check the Delete personal settings checkbox in Advanced settings, it will reset the home page(s), search providers and Accelerators to their default values. It will also delete temporary Internet files, history, cookies, web form information (passwords) and InPrivate Filtering data.

-- Note: Microsoft Fix it does not work in Windows 7. Instead, you can use the Internet Explorer troubleshooters to achieve this automatically.itially installed. Then clear your browser history.


:step2: Some infections will alter the Proxy settings in Internet Explorer which can affect your ability to browse, update or download tools required for disinfection. Check/Reset Proxy Server Settings. To do that, please refer to Steps 4-7 under the section Automated Removal Instructions for System Tool using Malwarebytes' Anti-Malware in this guide.

Alternatively, you can press the WINKEY + R keys on your keyboard or click Posted Image > Run..., and in the Open dialog box, type: inetcpl.cpl
Click OK or press Enter. Click the Connections tab and continue following the instructions in the above guide.

If using FireFox, refer to these instructions to check and configure Proxy Settings under the Connection Settings Dialog.


:step3: Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How to reset the hosts file back to the default.

To reset the hosts file automatically, click the Posted Image button.
Click Run in the file download dialog box or save MicrosoftFixit50267.msi to your Desktop and double-click on it to run. Then just follow the promots in the Fix it wizard.

If you want to add a custom HOSTS file instead, read here first, then download hosts.zip, save it to your Desktop and follow follow these instructions to install the MVPS HOSTS File.

If you encounter a problem with the zipped version, try using an alternative zipping tool like 7zip or ExtractNow. If you still encounter problems, then use the MVPS HOSTS File text version. Go to File in the top menu and select "Save As", then save hosts.txt to your desktop. Rename it hosts without an extension. Go to the folder containing your existing HOSTS file and rename it HOSTS.MVP. Then copy the hosts file on your desktop into the same folder where you renamed the existing file.

Note: If using Vista or Windows 7, be aware that they require special instructions.
:step4: Reset your network settings and Configure TCP/IP to use DNS.
  • Go to Posted Image > Control Panel, and choose Network Connections.
  • Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
  • Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
  • Under the General tab, write down any settings in case you should need to change them back.
  • Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
  • Select the button that says "Obtain DNS servers automatically".
  • If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
  • Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
-- Vista users can refer to How to Change TCP/IP settings.
-- Windows 7 users can refer to How to Change TCP/IP settings.

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address, then you may proceed.


:step5: If using a router, disconnect from the Internet and reset your router with a strong logon/password. Many users seldom change the default username/password on the router and are prone to some types of infection. If you're not sure how to do this, refer to the owner's manual for your particular router model. If you do not have a manual, look for one on the vendor's web site which you can download and keep for future reference.

Consult these links to find out the default username and password for your router and write down that information so it is available when doing the reset:These are generic instructions for how to reset a router,:
  • Unplug or turn off your DSL/cable modem.
  • Locate the router's reset button.
  • Press, and hold, the Reset button down for 30 seconds.
  • Wait for the Power, WLAN and Internet light to turn on (On the router).
  • Plug in or turn on your modem (if it is separate from the router).
  • Open your web browser to see if you have an Internet connection.
  • If you don't have an Internet connection you may need to restart your computer.

Once you have completed these steps, let me know if the redirects have stopped.
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