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Windows Diagnostic virus?


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2 replies to this topic

#1 jfp2150

jfp2150

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  • Local time:09:09 PM

Posted 25 March 2011 - 03:41 PM

I am having a problem with the "windows diagnostic" virus. I call it that because that was the fake program that claimed I had issues when, in fact, it was the program itself. I did a system restore and that did not solve. I then downloaded and scanned my system with various programs that did not find it. McAfee, as well as three others that came in the Google gadget bundle. I ran Rootkill and Malwarebytes with the same outcome. I also tried Hitman.

I have now come here hoping for assistance. I will be attached all that has been requested.

Thank you.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Susan Fitzpatrick at 12:15:47.77 on Fri 03/25/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.322 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Fitbit\fitbit.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\Program Files\Zune\ZuneBusEnum.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Linksys\Linksys Wireless Manager\LinksysWirelessManager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\lotus\organize\easyclip.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Susan Fitzpatrick\Local Settings\Temporary Internet Files\Content.IE5\6N4LGXNO\Defogger[1].exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Susan Fitzpatrick\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&scc=1&ltmpl=default&ltmplcache=2
uDefault_Page_URL = hxxp://www.dellnet.com
uSearch Bar = hxxp://search.search-exe.com/nph-search.cgi?tcode=exebar1&look=sbar1_srchbtn
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Page = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
mSearch Bar = hxxp://search.search-exe.com/nph-search.cgi?tcode=exebar1&look=sbar1_srchbtn
uInternet Connection Wizard,ShellNext = "c:\program files\outlook express\msimn.exe"
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
uSearchURL,(Default) = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
mSearchAssistant = hxxp://search.search-exe.com/nph-search.cgi?tcode=exesrch1&look=stmpl1&fw=
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {40D41A8B-D79B-43D7-99A7-9EE0F344C385} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Fitbit Service Monitor] c:\program files\fitbit\fitbit-tray.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10b.exe
mRun: [DwlClient] c:\program files\common files\dell\eusw\Support.exe
mRun: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [Linksys Wireless Manager] "c:\program files\linksys\linksys wireless manager\LinksysWirelessManager.exe" /cm /min /lcid 1033
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
StartupFolder: c:\docume~1\susanf~1\startm~1\programs\startup\organi~1.lnk - c:\lotus\organize\org5.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\lotuso~1.lnk - c:\lotus\organize\easyclip.exe
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} - hxxp://download.mcafee.com/molbin/Shared/MGBrwFld.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/58.09/uploader2.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
DPF: {4EE301F2-2A6A-4BE0-9FBD-97CDAA40E3E4} - hxxp://i1img.com/images/nocache/copilot/i1initialsetup1.0.0.5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 192.168.1.104 PCM2J3
Hosts: 192.168.1.100 J3M2Top
.
============= SERVICES / DRIVERS ===============
.
R2 Fitbit;Fitbit Data Uploader;c:\program files\fitbit\fitbit.exe [2011-3-12 779896]
R3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;c:\windows\system32\drivers\WUSB54GCv3.sys [2009-10-28 627072]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-31 135664]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2010-12-30 18560]
S3 IPN2220;Wireless-G Notebook Adapter ver.4.0 Driver;c:\windows\system32\drivers\i2220ntx.sys --> c:\windows\system32\drivers\i2220ntx.sys [?]
S3 SIUSBXP;SIUSBXP;c:\windows\system32\drivers\SiUSBXp.sys [2011-3-12 14848]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2010-11-11 268528]
.
=============== Created Last 30 ================
.
2032-07-24 18:31:35 -------- d-----w- c:\docume~1\susanf~1\applic~1\Webshots
2032-07-24 14:52:40 -------- d-----w- c:\windows\system32\Dell
2032-07-20 22:35:55 12560 ----a-w- c:\windows\system32\bbchk.exe
2011-03-25 15:52:58 4350 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-03-25 15:44:40 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-03-25 15:44:40 -------- d-----w- c:\windows\system32\wbem\Repository
2011-03-25 15:42:58 -------- d-----w- c:\windows\system\sounds
2011-03-25 15:42:58 -------- d-----w- c:\windows\system\logs
2011-03-25 15:42:58 -------- d-----w- c:\windows\system\download
2011-03-25 15:41:50 -------- d-----w- c:\windows\system32\MpEngineStore
2011-03-25 15:34:36 -------- d-----w- c:\program files\JumpStart
2011-03-24 12:40:37 -------- d-----w- c:\program files\McAfee Online Backup
2011-03-24 12:37:06 -------- d-----w- c:\program files\common files\Mcafee
2011-03-24 12:36:55 -------- d-----w- c:\program files\McAfee.com
2011-03-23 20:02:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-03-23 16:28:41 -------- d-----w- c:\program files\common files\PC Tools
2011-03-23 15:54:50 -------- d-----w- c:\documents and settings\all users\Immunet
2011-03-23 12:25:48 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-03-22 20:02:21 54016 ----a-w- c:\windows\system32\drivers\nxpa.sys
2011-03-22 16:03:45 -------- d--h--w- c:\documents and settings\susan fitzpatrick\Recent(2)
2011-03-21 13:09:20 -------- d-----w- c:\docume~1\susanf~1\applic~1\Malwarebytes
2011-03-21 13:09:09 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-21 13:09:05 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-12 21:21:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\Fitbit
2011-03-12 21:21:00 18944 ----a-w- c:\windows\system32\drivers\SiLib.sys
2011-03-12 21:21:00 14848 ----a-w- c:\windows\system32\drivers\SiUSBXp.sys
2011-03-12 21:20:39 -------- d-----w- c:\windows\system32\Silabs
2011-03-12 21:20:37 -------- d-----w- c:\program files\Fitbit
2011-03-04 17:05:33 89360 ----a-w- c:\windows\system32\VB5DB.DLL
2011-02-27 20:12:42 -------- d-----w- c:\documents and settings\susan fitzpatrick\.gconfd
2011-02-27 20:12:42 -------- d-----w- c:\documents and settings\susan fitzpatrick\.gconf
2011-02-27 20:12:38 -------- d-----w- c:\documents and settings\susan fitzpatrick\.gnucash
.
==================== Find3M ====================
.
2009-11-02 13:42:49 33228008 ----a-w- c:\program files\Quicken_Legal_Business_Pro_2010.exe
.
============= FINISH: 12:17:18.15 ===============

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#2 myrti

myrti

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Posted 31 March 2011 - 07:14 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

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#3 myrti

myrti

    Sillyberry


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Posted 09 April 2011 - 11:12 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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