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Automatic Updates are Turned Off


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4 replies to this topic

#1 dawn_p

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Posted 25 March 2011 - 03:34 PM

I keep getting a message from Windows Security Center that "Automatic Uptates are Turned Off", when I click on the button to turn on automatic updates, I get a message that Security Center is unable to turn on automatic updates. Then, when I go into Control Panel, I see that automatic updates are turned ON. Is this a fake message generated by a virus? I tried to download Microsoft Automatic Updater, and received error message 0x80070424, which is not listed in their list of error messages under the help topics.

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#2 CatByte

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Posted 25 March 2011 - 04:53 PM

Hi,

Please do the following:


Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


Download GMER Rootkit Scanner from here to your desktop. It will be a randomly named executable.
  • Double click the exe file.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.

    Posted Image
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

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Posted 02 April 2011 - 08:53 AM

double post

Edited by CatByte, 02 April 2011 - 09:03 AM.

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#4 CatByte

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Posted 02 April 2011 - 08:55 AM

Due to lack of feedback this topic has been closed

Edited by CatByte, 02 April 2011 - 09:03 AM.

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#5 CatByte

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Posted 02 April 2011 - 09:04 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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