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"Warning! Your’re in Danger!" virus


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2 replies to this topic

#1 sunflower_seeds

sunflower_seeds

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  • Local time:03:28 PM

Posted 25 March 2011 - 11:49 AM

I first posted about this here: http://www.bleepingcomputer.com/forums/topic386813.html/page__gopid__2180713. I don't know if this is related, but I'm still getting a message telling me that auto-updates are turned off, but I know I have them turned on. And when I open windows security center, it tells me that the firewall is turned off, even though it's turned on. Also note that the schemaSpy program referenced in ark.txt is not spyware; it's for mapping databases. Thanks!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Aimee Sunshine-Hill at 12:18:43.42 on Thu 03/24/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.1433 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
C:\Program Files\MySQL\MySQL Server 5.1\bin\mysqld.exe
C:\Program Files\MySQL\MySQL Server 4.1\bin\mysqld-nt.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Documents and Settings\Aimee Sunshine-Hill\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Apache Software Foundation\Apache2.2\bin\ApacheMonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ClamWin\bin\OlAddin.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\MySQL\MySQL Tools for 5.0\MySQLAdministrator.exe
C:\Program Files\MySQL\MySQL Tools for 5.0\MySQLQueryBrowser.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Cobian Backup 10\cbVSCService.exe
C:\Program Files\Cobian Backup 10\cbService.exe
C:\Program Files\Cobian Backup 10\cbInterface.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Documents and Settings\Aimee Sunshine-Hill\My Documents\Downloads\Defogger.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Documents and Settings\Aimee Sunshine-Hill\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = www.google.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {A057A204-BACC-4D26-8287-79A187E26987} - No File
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Google Update] "c:\documents and settings\aimee sunshine-hill\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SansaDispatch] c:\documents and settings\aimee sunshine-hill\application data\sandisk\sansa updater\SansaDispatch.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [8169Diag] c:\program files\realtek\diagnostics utility\8169Diag.exe /hw
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ClamWin] "c:\program files\clamwin\bin\ClamTray.exe" --logon
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Cobian Backup 10 Interface] "c:\program files\cobian backup 10\cbInterface.exe" -service
StartupFolder: c:\docume~1\aimees~1\startm~1\programs\startup\emeditor.lnk - c:\program files\emeditor\emedtray.exe
StartupFolder: c:\docume~1\aimees~1\startm~1\programs\startup\SHORTC~1.LNK -
StartupFolder: c:\docume~1\aimees~1\startm~1\programs\startup\trillian.lnk - c:\program files\trillian\trillian.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google calendar sync\GoogleCalendarSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\monito~1.lnk - c:\program files\apache software foundation\apache2.2\bin\ApacheMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1243357253875
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\aimees~1\applic~1\mozilla\firefox\profiles\verbfxh5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\documents and settings\aimee sunshine-hill\application data\mozilla\firefox\profiles\verbfxh5.default\extensions\jsobrier@zscaler.com\platform\winnt_x86-msvc\components\mozpopen.dll
FF - plugin: c:\documents and settings\aimee sunshine-hill\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Firebug: firebug@software.joehewitt.com - %profile%\extensions\firebug@software.joehewitt.com
FF - Ext: ColorfulTabs: {0545b830-f0aa-4d7e-8820-50a4629a56fe} - %profile%\extensions\{0545b830-f0aa-4d7e-8820-50a4629a56fe}
FF - Ext: Morning Coffee: morningCoffee@shaneliesegang - %profile%\extensions\morningCoffee@shaneliesegang
FF - Ext: Web Developer: {c45c406e-ab73-11d8-be73-000a95be3b12} - %profile%\extensions\{c45c406e-ab73-11d8-be73-000a95be3b12}
FF - Ext: Tamper Data: {9c51bd27-6ed8-4000-a2bf-36cb95c0c947} - %profile%\extensions\{9c51bd27-6ed8-4000-a2bf-36cb95c0c947}
FF - Ext: CookieSwap: cookieSwap@cookieSwap.mozdev.org - %profile%\extensions\cookieSwap@cookieSwap.mozdev.org
FF - Ext: Personas: personas@christopher.beard - %profile%\extensions\personas@christopher.beard
FF - Ext: BlackSheep: jsobrier@zscaler.com - %profile%\extensions\jsobrier@zscaler.com
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-3-1 64288]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 Apache2.2;Apache2.2;c:\program files\apache software foundation\apache2.2\bin\httpd.exe [2008-12-10 24636]
R2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;c:\program files\cobian backup 10\cbVSCService.exe [2011-3-24 67584]
R2 CobianBackup10;Cobian Backup 10;c:\program files\cobian backup 10\cbService.exe [2011-3-24 1125376]
R2 LANPkt;Realtek LANPkt Protocol Driver;c:\windows\system32\drivers\LANPkt.sys [2009-4-29 8960]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-9-23 1375992]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2010-12-15 88176]
R2 MySQL4;MySQL4;"c:\program files\mysql\mysql server 4.1\bin\mysqld-nt" --defaults-file="c:\program files\mysql\mysql server 4.1\my.ini" "mysql4" --> c:\program files\mysql\mysql server 4.1\bin\mysqld-nt [?]
R3 Diag69xp;Diag69xp;c:\windows\system32\drivers\diag69xp.sys [2009-4-29 11264]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-9-23 15264]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2009-6-19 17408]
S3 RTLVLAN;Realtek VLAN Intermediate Driver;c:\windows\system32\drivers\RTLVLAN.SYS [2009-4-29 16640]
.
=============== File Associations ===============
.
.txt=emeditor.txt
.
=============== Created Last 30 ================
.
2011-03-24 18:55:48 94208 ----a-w- c:\windows\system32\vbalIml6.ocx
2011-03-24 18:55:48 90112 ----a-w- c:\windows\system32\autocomplete.ocx
2011-03-24 18:55:48 86016 ----a-w- c:\windows\system32\vbalCbEx6.ocx
2011-03-24 18:55:48 608448 ----a-w- c:\windows\system32\comctl32.ocx
2011-03-24 18:55:48 57344 ----a-w- c:\windows\system32\vboosttypes6.olb
2011-03-24 18:55:48 415152 ----a-w- c:\windows\system32\comct332.ocx
2011-03-24 18:55:48 40960 ----a-w- c:\windows\system32\SSubTmr6.dll
2011-03-24 18:55:48 28672 ----a-w- c:\windows\system32\vbwHyperlink.ocx
2011-03-24 18:55:48 154352 ----a-w- c:\windows\system32\itcc.dll
2011-03-24 18:55:48 140288 ----a-w- c:\windows\system32\comdlg32.ocx
2011-03-24 18:55:38 -------- d-----w- c:\program files\DBScribe 1.6 for MySQL
2011-03-24 17:27:40 -------- d-----w- c:\program files\Cobian Backup 10
2011-03-23 20:04:25 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-03-23 20:04:25 -------- d-----w- c:\docume~1\aimees~1\applic~1\SUPERAntiSpyware.com
2011-03-23 20:04:21 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-03-23 19:26:54 -------- d-sha-r- C:\cmdcons
2011-03-23 19:20:16 98816 ----a-w- c:\windows\sed.exe
2011-03-23 19:20:16 89088 ----a-w- c:\windows\MBR.exe
2011-03-23 19:20:16 256512 ----a-w- c:\windows\PEV.exe
2011-03-23 19:20:16 161792 ----a-w- c:\windows\SWREG.exe
2011-03-23 19:20:12 -------- d-----w- C:\ComboFix
2011-03-23 00:50:39 709456 ----a-w- c:\windows\isRS-000.tmp
2011-03-23 00:49:53 -------- d-----w- c:\docume~1\aimees~1\applic~1\Malwarebytes
2011-03-23 00:49:47 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-23 00:49:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-23 00:49:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-23 00:49:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-23 00:05:43 57856 ---ha-w- c:\windows\system32\blasecab.dll
2011-03-18 16:53:07 -------- d-----w- C:\found.001
2011-03-08 19:38:41 25048 ----a-w- c:\program files\mozilla firefox\components\browserdirprovider.dll
2011-03-08 19:38:41 140248 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2011-03-01 23:04:37 -------- d-----w- c:\docume~1\aimees~1\applic~1\SanDisk
2011-03-01 01:14:39 153715 ----a-w- c:\documents and settings\aimee sunshine-hill\OLE166.tmp
2011-03-01 00:21:15 -------- d-----w- C:\cygdrive
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:14:45 1864064 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 12:19:35.32 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
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  • Local time:01:28 AM

Posted 31 March 2011 - 07:12 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


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Posted 09 April 2011 - 11:11 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





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