Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Outlook 2003 issue


  • Please log in to reply
No replies to this topic

#1 ITstudent2006

ITstudent2006

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Michigan
  • Local time:09:37 AM

Posted 25 March 2011 - 09:18 AM

Our employees use Outlook 2003 w/XP SP3, Exchange 2010. We have one particular employee that has been having issues with her Outlook. No hardware/software changes have been made recently to either the workstation or the Exchange Server.

Issue 1
Upon login and the opening of Outlook, it SHOULD update the mailbox with the Exchange Server. Once done it SHOULD display that it was last update on x/xx/xxxx (today's date)

However it is always 2 days behind. This morning it says it was last updated on 3/23/2011 although her email is current.

Issue 2
This same user has to push send/receive to receive or send mail. I have tweaked the settings so it does it every 1 minute but it should be an automatic push.

Issue 3
When a new email is received a shadow box (notification box) appears for x amount of seconds to notify the user. This is not happening anymore.

Troubleshooting
-I have recreated her profile (including her mail profile)
-I have checked all settings that I know of.
-I've checked send/receive group settings
-I checked to make sure "disable scheduled send/receive" was NOT checked
-I receive an error when I manually hit send/receive (out of memory or system resources)

Overview
I am at a loss. Any help would be greatly appreciated.

NOTE
Please NO suggestions to download/install anything. This is a corporate environment and as the System Support Tech, I will not allow it. Thank You!

Edited by ITstudent2006, 25 March 2011 - 10:09 AM.

~si vis pacem para bellum~

BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users