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Adware.CnsMin & Packed.win32.krap.hc


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#1 neko333

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Posted 24 March 2011 - 08:18 PM

Hello,

Running windows XP with service pack 3 with ZoneAlarm Extreme Security, CCleaner, SuperAntiSpyware, Malwarebytes, Spywareblaster and Spybot Search and Destroy with Tea Timer active.

Malwarebytes found Adware.CnsMin a few days ago and each time I deleted it the wonderful program regenerated upon restart. I searched around and tried a few things but nothing worked, CnsMin would kept returning after restart and a new Malwarebytes scan. Suddenly I log on today and several scans/restarts are clean. During the infected period ZoneAlarm Extreme Security also found a Packed.win32.krap.hc virus and quarantined it, which I deleted soon after. No idea how such a persistent problem as Cns.Min suddenly disappears but would like to make sure my computer is clean and secure. Posting a current HIjack log and appreciate any help.

Thank you

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#2 km2357

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Posted 30 March 2011 - 01:29 PM

Hello and welcome to Bleeping Computer.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:


Step # 1 Download and run DDS

Download DDS and save it to your desktop from here or here or here
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.


Step # 2: Download and Run Gmer

Please download gmer.zip from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst


If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked.
  • Click the Scan button and let the program do its work. GMER will produce a log.
  • Once the scan is complete, you may receive another notice about rootkit activity.
  • Click OK.
  • GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.


In your next post/reply, I need to see the following:

1. The two DDS Logs (DDS and Attach.txt)
2. The GMER Log

Use multiple posts if you can't fit everything into one post

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#3 km2357

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Posted 02 April 2011 - 12:08 PM

neko333? Do you still need help?

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#4 km2357

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Posted 05 April 2011 - 01:17 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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