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#1 DJHouseArrest

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Posted 24 March 2011 - 04:47 PM

hey guys it was suggested that I post this issue in the networking section so here I am...
I am running windows XP and while cleaning up my computer from a nasty virus infection I lost my internet connection... I've tried via wi-fi and hard wire connection and my machine says its connected but firefox gives me server not found on all webiste and none of my software will connect for updates...
not sure where to go from here.. thanks in advance for the help

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#2 Broni

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Posted 24 March 2011 - 08:16 PM

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
Click Go and post the result.

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#3 Filterius

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Posted 24 March 2011 - 09:08 PM

I've come across some malware that changes proxy settings.
Try pinging www.whatever.com through the command prompt.
If you get replies then try the steps below, if not then
try anyways.

1) Go into Internet Option from Control Panel.
2) Click the Connections Tab.
3) Click LAN Settings.
4) No check boxes should be checked.
5) Click OK.

#4 Filterius

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Posted 24 March 2011 - 09:11 PM

Mostly likely the browser connection is changed.
Let me know if those steps worked.

#5 ITstudent2006

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Posted 24 March 2011 - 11:51 PM

I would suggest checking proxy settings as well.

But just for grins when you're inside command prompt pinging www.whatever.com also try an nslookup of www.whatever.com

When you're connected to an internet connection but your browsing is still hindered. It's easiest to check the Proxy Settings and rule out a DNS issue first. Since you were just infected I would suggest proxy first as nothing should have changed as far as DNS goes.

Also; just for grins, when in command prompt flush your DNS cache by typing ipconfig /flushdns
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#6 DJHouseArrest

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Posted 25 March 2011 - 01:52 PM

Broni- Mini toolbox ran.. here are the results


MiniToolBox by Farbar
Ran by Leigh at 2011-03-25 11:50:21
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : waynes

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/Wireless 2915ABG Network Connection

Physical Address. . . . . . . . . : 00-0E-35-F2-6E-9A

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.31

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Friday, March 25, 2011 11:48:34 AM

Lease Expires . . . . . . . . . . : Saturday, March 26, 2011 11:48:34 AM



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45

Physical Address. . . . . . . . . : 00-11-D8-D2-85-9B

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.32

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Friday, March 25, 2011 11:47:44 AM

Lease Expires . . . . . . . . . . : Saturday, March 26, 2011 11:47:44 AM

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0e 35 f2 6e 9a ...... Intel® PRO/Wireless 2915ABG Network Connection - Packet Scheduler Miniport
0x3 ...00 11 d8 d2 85 9b ...... Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.31 25
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.32 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.31 192.168.1.31 25
192.168.1.0 255.255.255.0 192.168.1.32 192.168.1.32 20
192.168.1.31 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.32 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.31 192.168.1.31 25
192.168.1.255 255.255.255.255 192.168.1.32 192.168.1.32 20
224.0.0.0 240.0.0.0 192.168.1.31 192.168.1.31 25
224.0.0.0 240.0.0.0 192.168.1.32 192.168.1.32 20
255.255.255.255 255.255.255.255 192.168.1.31 192.168.1.31 1
255.255.255.255 255.255.255.255 192.168.1.32 192.168.1.32 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/10/2011 03:40:30 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/09/2011 04:55:01 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/09/2011 03:38:29 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/09/2011 03:32:02 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/09/2011 02:42:41 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/08/2011 03:49:03 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/08/2011 03:34:34 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/08/2011 02:45:06 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/08/2011 00:38:46 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]

Error: (03/08/2011 00:25:11 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 5.1.2600.5512, faulting module unknown, version 0.0.0.0, fault address 0x001a624b.
Processing media-specific event for [svchost.exe!ws!]


System errors:
=============
Error: (03/25/2011 11:48:37 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (03/25/2011 11:48:37 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (03/25/2011 11:48:24 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (03/25/2011 11:48:24 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (03/25/2011 11:48:24 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (03/25/2011 11:48:24 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (03/24/2011 04:56:08 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (03/24/2011 04:56:08 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (03/24/2011 04:21:47 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 59 minutes.
NtpClient has no source of accurate time.

Error: (03/24/2011 04:21:47 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)


Microsoft Office Sessions:
=========================
Error: (03/10/2011 03:40:30 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/09/2011 04:55:01 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/09/2011 03:38:29 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/09/2011 03:32:02 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/09/2011 02:42:41 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/08/2011 03:49:03 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/08/2011 03:34:34 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/08/2011 02:45:06 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/08/2011 00:38:46 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b

Error: (03/08/2011 00:25:11 PM) (Source: Application Error)(User: )
Description: svchost.exe5.1.2600.5512unknown0.0.0.0001a624b


========================= End of Event log errors =========================

#7 Broni

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Posted 25 March 2011 - 06:51 PM

Try some basic steps....

Make sure, your computer is set to obtain IP address automatically.
1. Go Start>Settings>Control Panel (Vista/7 users: Start>Control Panel)
2. Double click Network Connections (Vista/7 users: Network and Sharing Center)
3. Vista/7 users - From the list of tasks on the left, click Manage network connections.
4. For a wired network connection, right-click Local Area Connection, and then select Properties.
For a wireless network connection, right-click Wireless Network Connection, and then select Properties.
5. From the General tab (Vista/7 users: Networking tab), click Internet Protocol (TCP/IP), make sure it is checked, and then click Properties
6. Click Obtain an IP Address Automatically, and then click OK.

If that doesn't work...
Turn off computer. Disconnect router, and modem from power source for 1 minute. At the same time disconnect ethernet cable as well.
Reconnect everything.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"


Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista and 7), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml (doesn't work in Vista and 7)
Restart computer, and check again.

If that doesn't work...
Download Dial-A-Fix (DAF) (doesn't work in Vista and 7):
http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles

Have XP CD available in case DAF needs a file. Likely not!

Check all boxes on the screen (clear any restrictions if it shows any)
Then click GO!

When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

Here, one at a time, do the below:

Reinstall BITS
Reinstall Windows Firewall
Repair Permissions
Reset networking

Watch for any File not found or other errors and make note as this may lead to the fix!

Restart computer.

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#8 DJHouseArrest

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Posted 25 March 2011 - 08:34 PM

bam! step #4

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

fixed the problem.. back up and running.. thanks a bunch!

#9 Broni

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Posted 25 March 2011 - 08:36 PM

You're very welcome Posted Image

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