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Outlook Shows Wrong Email in Contact


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#1 kayleen

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Posted 24 March 2011 - 03:12 PM

I have a person in my office who has discovered her contacts are not correct. Well they are except the display is showing the wrong email address wrong name. So instead of showing

Joe Doe
JoeDoe@example.com
<Joe Doe JoeDoe@example.com>

She sees

Joe Doe
JoeDoe@example.com
<Jane Somebody janey@test.com>

obviously sending out other peoples contacts isn't good. From what I understand it goes to the correct person it just shows someone elses contact information
this just started thi afternoon.

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#2 Queen-Evie

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Posted 25 March 2011 - 09:20 AM

Has she tried deleting the contact from the address book and adding it back? Try it on a couple of them to see if this resolves the issue.

If it does, then she can delete and add back the rest of them. The only downside to this is that it would be tedious to do if she has a lot of contacts.

Maybe someone else will have a better idea for a cure.




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