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Sudden and recurring system shutdown


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3 replies to this topic

#1 Ram9

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Posted 24 March 2011 - 09:26 AM

Hello,

My laptop has been working fine for over a year now, but it recently turned off when I was using Skype. For over two weeks, this sudden system shutdown occurred every time I used Skype. But now, even after uninstalling skype, my system shuts off at random times. All I see is a black screen and I need to restart it again. This has been happening at a greater frequency over the last 2 days, so I'd be really grateful if you could help me out with this problem.

My system configuration - Windows 7 Home, 64x , and laptop is Dell Studio 15.



Thank you for your time.

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#2 hamluis

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Posted 24 March 2011 - 09:53 AM

I would consider a system that turns off...soemthing other than an O/S problem.

Oveheating would be my first guess, hardware problems my next path.

I'm moving this to the Internal Hardware forum :).

Louis

#3 Suicide King

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Posted 24 March 2011 - 10:03 PM

It could be heat. I know skype video does take up quite a bit of CPU usage. I'd try getting a can of air, and blowing some air into the air vents of the laptop -- to shake loose any dust clogging the fan inside. It's a good idea to do this outside, just in case a lot of dust shoots out.

My second guess would be a failing hard drive -- as hard drives tend to be one of the leading types of hardware failures in computers. Schedule a check disk by right clicking the hard drive in "Computer"/"My Computer" (whichever depends on your version of windows). Go under tools->Error Checking->Check Now. Make sure both boxes are checked (Automatically fix errors/Attempt recovery of bad sectors). Click ok and you will be notified that a check is scheduled upon restart. Restart your computer to start the check.

If any bad clusters or bad sectors come up during the check, there is a good chance the hard drive may be going bad.

Write down the results and post them here though for people to comment on.

#4 killerx525

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Posted 25 March 2011 - 01:22 AM

Can you post a screenshot of HW Monitor and the post it in your next reply.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





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