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"Hard Drive will eventually Fail" Help!


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23 replies to this topic

#1 MahjongBill

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Posted 24 March 2011 - 05:44 AM

I recently did a Diagnostics scan with my Norton and had this message pop up;

Problem: Disk 0 (ST3500320AS) reports pending hardware failure.

Reccomendation: The Disk hardware is predicting the hard drive will eventually fail. Back up your data and replace your hard drive.

Problem: Disk IDE/DiskST3500320AS_______________________________SD1A_____\4&38a7f3bf&0&0.0.0_0 reports pending hardware failure



Is there anything I can do to prevent this? I just had the thing repaired a few months ago and my warranty just ended last month-

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#2 killerx525

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Posted 24 March 2011 - 06:56 AM

This will get the specs of your computer.

Publish a Snapshot using Speccy

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 Allan

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Posted 24 March 2011 - 07:04 AM

You scanned with Norton what? Norton is the name of a company, not a product.

Download and run the diagnostic utility from your hd manufacturer's website for an accurate scan.

#4 killerx525

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Posted 24 March 2011 - 07:08 AM

I wonder which Norton product said that message? :blink:

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 MahjongBill

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Posted 25 March 2011 - 01:52 AM

It was "Norton 360" I was using. I'll try and run the scan from HP. Not sure how to do it though, but I'll try.

#6 killerx525

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Posted 25 March 2011 - 01:55 AM

What scan from HP?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 MahjongBill

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Posted 25 March 2011 - 01:57 AM

Here's my scan from Snapshot:

Generated by Piriform Speccy v1.09.231
24 Mar 2011 @ 23:55Summary
Operating System
MS Windows Vista Home Premium 64-bit SP1CPU
Intel Mobile Core 2 Duo T6400 @ 2.00GHz: 51 °CPenryn 45nm TechnologyRAM
4.0GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)Motherboard
PEGATRON CORPORATION Maureen (CPU 1): 43 °CGraphics
Generic PnP Monitor (1680x1050@60Hz)Intel® 4 Series Internal ChipsetIntel® 4 Series Internal ChipsetHard Drives
488GB Seagate ST3500320AS (SATA): 42 °COptical Drives
TSSTcorp CDDVDW TS-T633AAudio
SoundMAX Integrated Digital HD AudioOperating System
MS Windows Vista Home Premium 64-bit SP1Installation Date: 19 October 2010, 21:36Windows Security Center
User Account Control (UAC): EnabledNotify level: 3 - Always NotifyFirewall: DisabledAntivirus: DisabledWindows Update
AutoUpdate: Download Automatically and Install at Set Scheduled timeSchedule Frequency: Every daySchedule Time: 3 amWindows Defender
Windows Defender: DisabledTimeZone
TimeZone: GMT -8 HoursLanguage: EnglishCountry: United StatesCurrency: $Date Format: M/d/yyyyTime Format: h:mm:ss ttPower Profile
Active power scheme: Home/Office DeskHibernation: DisabledScheduler
3/25/2011 12:07 AM: RecoveryCD3/25/2011 2:26 PM: RealUpgradeScheduledTaskS-1-5-21-1088612039-2053878319-3673741328-10003/31/2011 3:28 PM: HP Health Check4/6/2011 6:00 AM: PCDRScheduledMaintenance5/4/2011 11:33 PM: HPCeeScheduleFordiddykitty9/20/2011 2:38 AM: ExtendedServicePlan9/20/2011 2:38 AM: ServicePlanDisabled: RealUpgradeLogonTaskS-1-5-21-1088612039-2053878319-3673741328-1000Hotfixes
3/24/2011: Update for Windows Vista for x64-based Systems (KB2524375)3/10/2011: Windows Malicious Software Removal Tool x64 - March 2011 (KB890830)3/10/2011: Update for Windows Mail Junk E-mail Filter for x64-based Systems [March 2011] (KB905866)3/10/2011: Security Update for Windows Vista for x64-based Systems (KB2481109)3/10/2011: Security Update for Windows Vista for x64-based Systems (KB2479943)3/1/2011: Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x64-based Systems (KB968930)2/27/2011: Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x64-based Systems (KB968930)2/25/2011: Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x64-based Systems (KB968930)2/25/2011: Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x64-based Systems (KB968930)2/23/2011: Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x64-based Systems (KB968930)2/23/2011: Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x64-based Systems (KB968930)2/11/2011: Update for Windows Vista for x64-based Systems (KB971029)2/9/2011: Update for Windows Mail Junk E-mail Filter for x64-based Systems [February 2011] (KB905866)2/9/2011: Windows Malicious Software Removal Tool x64 - February 2011 (KB890830)2/9/2011: Security Update for Windows Vista for x64-based Systems (KB2479628)2/9/2011: Security Update for Windows Vista for x64-based Systems (KB2483185)2/9/2011: Cumulative Security Update for Internet Explorer 8 for Windows Vista for x64-based Systems (KB2482017)2/9/2011: Security Update for Windows Vista for x64-based Systems (KB2393802)2/9/2011: Security Update for Windows Vista for x64-based Systems (KB2485376)1/12/2011: Windows Malicious Software Removal Tool x64 - January 2011 (KB890830)1/12/2011: Security Update for Windows Vista for x64-based Systems (KB2419640)1/12/2011: Security Update for Windows Vista for x64-based Systems (KB2478935)12/17/2010: Update for Windows Vista for x64-based Systems (KB976662)12/17/2010: Security Update for Windows Vista for x64-based Systems (KB981332)12/17/2010: Security Update for Jscript 5.8 for Windows Vista for x64-based Systems (KB971961)12/15/2010: Update for Internet Explorer for Windows Vista for x64-based Systems (KB2467659)12/15/2010: Internet Explorer 8 for Windows Vista for x64-based Systems12/15/2010: Security Update for Windows Vista for x64-based Systems (KB2296199)12/15/2010: Update for Windows Mail Junk E-mail Filter for x64-based Systems [December 2010] (KB905866)12/15/2010: Windows Malicious Software Removal Tool x64 - December 2010 (KB890830)12/15/2010: Security Update for Windows Vista for x64-based Systems (KB2442962)12/15/2010: Security Update for Windows Vista for x64-based Systems (KB2436673)12/15/2010: Cumulative Security Update for Internet Explorer 7 for Windows Vista for x64-based Systems (KB2416400)12/15/2010: Internet Explorer 8 for Windows Vista for x64-based Systems12/15/2010: Security Update for Windows Vista for x64-based Systems (KB2423089)12/15/2010: Update for Windows Vista for x64-based Systems (KB2443685)12/15/2010: Security Update for Windows Vista for x64-based Systems (KB2305420)12/14/2010: Security Update for Windows Vista for x64-based Systems (KB955069)12/14/2010: Update for Windows Vista for x64-based Systems (KB973687)11/11/2010: Windows Malicious Software Removal Tool x64 - November 2010 (KB890830)11/10/2010: Update for Windows Mail Junk E-mail Filter for x64-based Systems [November 2010] (KB905866)11/10/2010: Windows Malicious Software Removal Tool x64 - November 2010 (KB890830)11/9/2010: Security Update for Windows Vista for x64-based Systems (KB957095)10/28/2010: Update for Windows Vista for x64-based Systems (KB2388210)10/24/2010: Update for Windows Vista for x64-based Systems (KB955430)10/24/2010: Update for Windows Vista for x64-based Systems (KB955430)10/24/2010: Update for Windows Vista for x64-based Systems (KB971737)10/24/2010: Update for Windows Vista for x64-based Systems (KB970430)10/24/2010: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x64 (KB963707)10/24/2010: Security Update for .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2160841)10/24/2010: Update for Windows Vista for x64-based Systems (KB2345886)10/24/2010: Update for Windows Vista for x64-based Systems (KB2141007)10/22/2010: Update for Windows Vista for x64-based Systems (KB951978)10/22/2010: Security Update for Windows Vista for x64-based Systems (KB950762)10/22/2010: Security Update for Windows Vista for x64-based Systems (KB978601)10/21/2010: Update for Windows Vista for x64-based Systems (KB972145)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB978886)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB979687)10/21/2010: Update for Windows Vista for x64-based Systems (KB959130)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB975560)10/21/2010: Security Update for Windows Desktop Search 4.0 for Windows Vista for x64-based Systems (KB979688)10/21/2010: Microsoft .NET Framework 3.5 SP1 Update for Windows Vista SP1 and Windows Server 2008 for x64-based Systems (KB982535)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB2387149)10/21/2010: Update for Windows Vista for x64-based Systems (KB972036)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB972270)10/21/2010: Microsoft .NET Framework 3.5 SP1 Security Update for Windows Vista SP1 and Windows Server 2008 for x64-based Systems (KB979911)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB961501)10/21/2010: Update for Windows Vista for x64-based Systems (KB982519)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB980218)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB970238)10/21/2010: Update for Windows Vista for x64-based Systems (KB2158563)10/21/2010: Update for Windows Vista for x64-based Systems (KB968389)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB973565)10/21/2010: Security Update for Windows Media Format Runtime 11 for Windows Vista for x64-based Systems (KB954155)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB2286198)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB953155)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB979482)10/21/2010: Cumulative Security Update for ActiveX Killbits for Windows Vista for x64-based Systems (KB980195)10/21/2010: Microsoft .NET Framework 4 Client Profile for Windows Vista x64-based Systems (KB982670)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB960803)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB973768)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB980232)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB982214)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB982132)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB2296011)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB974318)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB959426)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB956802)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB982799)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB975558)10/21/2010: Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB973688)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB2347290)10/21/2010: Security Update for Windows Vista for x64-based Systems (KB982665)10/21/2010: Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 for x64-based Systems (KB2416473)10/21/2010: Microsoft .NET Framework 3.5 SP1 Update for Windows Vista SP1 and Windows Server 2008 for x64-based Systems (KB956250)10/21/2010: Security Update for Microsoft .NET Framework 3.5 SP1 on Windows Vista SP1 and Windows Server 2008 for x64-based Systems (KB2416474)10/21/2010: Security Update for .NET Framework 3.5 SP1 on Windows Vista SP1 and Windows Server 2008 for x64-based Systems (KB983588)10/20/2010: Hotfix for Windows (KB960884)10/20/2010: Internet Explorer 8 for Windows Vista for x64-based Systems10/20/2010: Security Update for Windows Vista for x64-based Systems (KB954459)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB981957)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB958869)10/20/2010: Update for Windows Mail Junk E-mail Filter for x64-based Systems [September 2010] (KB905866)10/20/2010: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430)10/20/2010: Security Update for Microsoft .NET Framework 3.5 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 for x64-based Systems (KB2418240)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB981852)10/20/2010: Update for Windows Vista for x64-based Systems (KB959108)10/20/2010: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x6410/20/2010: Security Update for Windows Vista for x64-based Systems (KB956744)10/20/2010: Update for Windows Vista for x64-based Systems (KB976470)10/20/2010: Update for Windows Vista for x64-based Systems (KB973917)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB2378111)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB956572)10/20/2010: Update for Rights Management Services Client for Windows Vista for x64-based Systems (KB979099)10/20/2010: Security Update for Jscript 5.7 for Windows Vista for x64-based Systems (KB971961)10/20/2010: Cumulative Security Update for Internet Explorer 7 for Windows Vista for x64-based Systems (KB2360131)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB958624)10/20/2010: Cumulative Update for Media Center for Windows Vista for x64-based Systems (KB982480)10/20/2010: Update for Windows Vista for x64-based Systems (KB980248)10/20/2010: Update for Windows Vista for x64-based Systems (KB975929)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB979309)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB978542)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB981349)10/20/2010: Security Update for Windows Media Format Runtime 11 for Windows Vista for x64-based Systems (KB968816)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB975467)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB973507)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB981997)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB967723)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB952069)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB2079403)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB975562)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB974571)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB971657)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB978601)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB952004)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB977816)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB981322)10/20/2010: Security Update for .NET Framework 3.5 on Windows Vista SP1 and Windows Server 2008 for x64-based Systems (KB983587)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB973540)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB2207566)10/20/2010: Windows Malicious Software Removal Tool x64 - October 2010 (KB890830)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB958623)10/20/2010: Update for Windows Vista for x64-based Systems (KB957200)10/20/2010: Update for Windows Vista for x64-based Systems (KB957321)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB2281679)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB970710)10/20/2010: Security Update for Windows Vista for x64-based Systems (KB958644)10/20/2010: Windows Update Agent 7.4.7600.226Services
Running: Andrea ADI Filters ServiceRunning: Application ExperienceRunning: Application InformationRunning: Background Intelligent Transfer ServiceRunning: Base Filtering EngineRunning: Bluetooth ServiceRunning: Bluetooth Support ServiceRunning: CalendarSynchServiceRunning: CNG Key IsolationRunning: COM+ Event SystemRunning: Computer BrowserRunning: Cryptographic ServicesRunning: DCOM Server Process LauncherRunning: Desktop Window Manager Session ManagerRunning: DHCP ClientRunning: Diagnostic Policy ServiceRunning: Diagnostic System HostRunning: Distributed Link Tracking ClientRunning: DNS ClientRunning: Extensible Authentication ProtocolRunning: Function Discovery Provider HostRunning: Group Policy ClientRunning: HP Health Check ServiceRunning: HP Touch Screen EnhanceRunning: Human Interface Device AccessRunning: IKE and AuthIP IPsec Keying ModulesRunning: IP HelperRunning: IPsec Policy AgentRunning: KtmRm for Distributed Transaction CoordinatorRunning: Multimedia Class SchedulerRunning: Network ConnectionsRunning: Network List ServiceRunning: Network Location AwarenessRunning: Network Store Interface ServiceRunning: Norton 360Running: Peer Networking Identity ManagerRunning: Plug and PlayRunning: Portable Device Enumerator ServiceRunning: Print SpoolerRunning: Program Compatibility Assistant ServiceRunning: ReadyBoostRunning: Remote Access Connection ManagerRunning: Remote Procedure Call (RPC)Running: Secondary LogonRunning: Secure Socket Tunneling Protocol ServiceRunning: Security Accounts ManagerRunning: Security CenterRunning: ServerRunning: Shell Hardware DetectionRunning: Software LicensingRunning: SSDP DiscoveryRunning: SuperfetchRunning: System Event Notification ServiceRunning: Tablet PC Input ServiceRunning: Task SchedulerRunning: TCP/IP NetBIOS HelperRunning: TelephonyRunning: Terminal ServicesRunning: ThemesRunning: User Profile ServiceRunning: WebClientRunning: Windows AudioRunning: Windows Audio Endpoint BuilderRunning: Windows BackupRunning: Windows Driver Foundation - User-mode Driver FrameworkRunning: Windows Error Reporting ServiceRunning: Windows Event LogRunning: Windows FirewallRunning: Windows Image Acquisition (WIA)Running: Windows Management InstrumentationRunning: Windows Presentation Foundation Font Cache 3.0.0.0Running: Windows SearchRunning: Windows TimeRunning: Windows UpdateRunning: WLAN AutoConfigRunning: WorkstationStopped: Application Layer Gateway ServiceStopped: Certificate PropagationStopped: COM+ System ApplicationStopped: DFS ReplicationStopped: Diagnostic Service HostStopped: Distributed Transaction CoordinatorStopped: Function Discovery Resource PublicationStopped: GameConsoleServiceStopped: Health Key and Certificate ManagementStopped: Interactive Services DetectionStopped: Internet Connection Sharing (ICS)Stopped: Link-Layer Topology Discovery MapperStopped: Microsoft .NET Framework NGEN v2.0.50727_X64Stopped: Microsoft .NET Framework NGEN v2.0.50727_X86Stopped: Microsoft .NET Framework NGEN v4.0.30319_X64Stopped: Microsoft .NET Framework NGEN v4.0.30319_X86Stopped: Microsoft iSCSI Initiator ServiceStopped: Microsoft Software Shadow Copy ProviderStopped: Net.Tcp Port Sharing ServiceStopped: NetlogonStopped: Network Access Protection AgentStopped: Parental ControlsStart pending: Peer Name Resolution ProtocolStopped: Peer Networking GroupingStopped: Performance Counter DLL HostStopped: Performance Logs & AlertsStopped: PnP-X IP Bus EnumeratorStopped: PNRP Machine Name Publication ServiceStopped: Problem Reports and Solutions Control Panel SupportStopped: Protected StorageStopped: Quality Windows Audio Video ExperienceStopped: Remote Access Auto Connection ManagerStopped: Remote Procedure Call (RPC) LocatorStopped: Remote RegistryStopped: Routing and Remote AccessStopped: SL UI Notification ServiceStopped: Smart CardStopped: Smart Card Removal PolicyStopped: SNMP TrapStopped: Terminal Services ConfigurationStopped: Thread Ordering ServerStopped: TPM Base ServicesStopped: UPnP Device HostStopped: Virtual DiskStopped: Volume Shadow CopyStopped: Windows CardSpaceStopped: Windows Color SystemStopped: Windows Connect Now - Config RegistrarStopped: Windows DefenderStopped: Windows Event CollectorStopped: Windows InstallerStopped: Windows Media Center Extender ServiceStopped: Windows Media Center Receiver ServiceStopped: Windows Media Center Scheduler ServiceStopped: Windows Media Center Service LauncherStopped: Windows Media Player Network Sharing ServiceStopped: Windows Modules InstallerStopped: Windows Presentation Foundation Font Cache 4.0.0.0Stopped: Windows Remote Management (WS-Management)Stopped: WinHTTP Web Proxy Auto-Discovery ServiceStopped: Wired AutoConfigStopped: WMI Performance AdapterDevice Tree
ACPI x64-based PC
Microsoft ACPI-Compliant System
Intel® Core™2 Duo CPU T6400 @ 2.00GHzIntel® Core™2 Duo CPU T6400 @ 2.00GHzSystem boardButtons and OSDs ACPI driver gen2Direct Application Launch ButtonACPI Power ButtonACPI Fixed Feature ButtonPCI bus
Mobile Intel® 45 Express Chipset Series Processor to DRAM Controller - 2A40Intel® 4 Series Internal ChipsetIntel® 82801 PCI Bridge - 2448Intel® ICH9 Family SMBus Controller - 2930Motherboard resourcesMotherboard resourcesIntel® 4 Series Internal Chipset
Generic PnP MonitorIntel® ICH9 Family USB Universal Host Controller - 2937
USB Root Hub
HP Integrated Module with Bluetooth 2.0 Wireless Technology
Bluetooth Device (RFCOMM Protocol TDI)Bluetooth Device (Personal Area Network)Microsoft Bluetooth Enumerator
Bluetooth Hands-free AudioBluetooth Hands-free Audio.Bluetooth L2CAP InterfaceBluetooth Stereo AudioBluetooth Remote Control
HID-compliant consumer control deviceIntel® ICH9 Family USB Universal Host Controller - 2938
USB Root HubIntel® ICH9 Family USB Universal Host Controller - 2939
USB Root HubIntel® ICH9 Family USB2 Enhanced Host Controller - 293C
USB Root Hub
USB Mass Storage Device
Multi Flash Reader USB DeviceGeneric USB Hub
eHome Infrared Receiver (USBCIR)High Definition Audio Controller
SoundMAX Integrated Digital HD AudioIntel® ICH9 Family PCI Express Root Port 1 - 2940
802.11n Wireless LAN CardIntel® ICH9 Family PCI Express Root Port 4 - 2946
VIA OHCI Compliant IEEE 1394 Host ControllerIntel® ICH9 Family PCI Express Root Port 6 - 294A
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)Intel® ICH9 Family USB Universal Host Controller - 2934
USB Root Hub
USB Composite Device
USB Human Interface Device
HID Keyboard DeviceUSB Human Interface Device
HID-compliant deviceUSB Human Interface Device
HID-compliant mouseHID-compliant deviceIntel® ICH9 Family USB Universal Host Controller - 2935
USB Root Hub
USB Composite Device
USB Human Interface Device
HID Keyboard DeviceUSB Human Interface Device
HID-compliant mouseHID-compliant consumer control deviceHID-compliant deviceHID-compliant deviceHID-compliant deviceHID-compliant deviceHID-compliant deviceHID-compliant deviceIntel® ICH9 Family USB Universal Host Controller - 2936
USB Root Hub
USB Composite Device
USB Human Interface Device
HID Keyboard DeviceUSB Human Interface Device
HID-compliant deviceHID-compliant consumer control deviceHID-compliant deviceIntel® ICH9 Family USB2 Enhanced Host Controller - 293A
USB Root Hub
USB Composite Device
HP WebcamIntel® ICH9M LPC Interface Controller - 2919
Programmable interrupt controllerDirect memory access controllerSystem timerSystem CMOS/real time clockSystem speakerNumeric data processorMotherboard resourcesMotherboard resourcesHigh precision event timerMotherboard resourcesIntel® ICH9M-E/M SATA AHCI Controller
ST3500320ASTSSTcorp CDDVDW TS-T633ACPU
Intel Mobile Core 2 Duo T6400
Cores: 2Threads: 2Name: Intel Mobile Core 2 Duo T6400Code Name: PenrynPackage: Socket P (478)Technology: 45nmSpecification: Intel® Core™2 Duo CPU T6400 @ 2.00GHzFamily: 6Extended Family: 6Model: 7Extended Model: 17Stepping: ARevision: R0Instructions: MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, Intel 64Virtualization: UnsupportedHyperthreading: Not supportedFan Speed: 1891 RPMBus Speed: 199.5 MHzRated Bus Speed: 798.0 MHzStock Core Speed: 2000 MHzStock Bus Speed: 200 MHzAverage Temperature: 51 °CCaches
L1 Data Cache Size: 2 x 32 KBytesL1 Instructions Cache Size: 2 x 32 KBytesL2 Unified Cache Size: 2048 KBytesCore 0
Core Speed: 1995.0 MHzMultiplier: x 6.0Bus Speed: 199.5 MHzRated Bus Speed: 798.0 MHzTemperature: 51 °CThread 1
APIC ID: 0Core 1
Core Speed: 1995.0 MHzMultiplier: x 6.0Bus Speed: 199.5 MHzRated Bus Speed: 798.0 MHzTemperature: 51 °CThread 1
APIC ID: 1RAM
Memory slots
Total memory slots: 2Used memory slots: 2Free memory slots: 0Memory
Type: DDR2Size: 4096 MBytesChannels #: DualDRAM Frequency: 399.0 MHzCAS# Latency (CL): 6 clocksRAS# to CAS# Delay (tRCD): 6 clocksRAS# Precharge (tRP): 6 clocksCycle Time (tRAS): 18 clocksPhysical Memory
Memory Usage: 44 %Total Physical: 3.96 GBAvailable Physical: 2.19 GBTotal Virtual: 7.99 TBAvailable Virtual: 7.99 TBSPD
Number Of SPD Modules: 2Slot #1
Type: DDR2Size: 2048 MBytesManufacturer: QimondaMax Bandwidth: PC2-6400 (400 MHz)Part Number: 64T256020EDL2.5C2 Serial Number: 03130811Week/year: 43 / 08SPD Ext.: EPPJEDEC #3
Frequency: 400.0 MHzCAS# Latency: 6.0RAS# To CAS#: 6RAS# Precharge: 6tRAS: 18tRC: 24Voltage: 1.800 VJEDEC #2
Frequency: 333.3 MHzCAS# Latency: 5.0RAS# To CAS#: 5RAS# Precharge: 5tRAS: 15tRC: 20Voltage: 1.800 VJEDEC #1
Frequency: 266.7 MHzCAS# Latency: 4.0RAS# To CAS#: 4RAS# Precharge: 4tRAS: 12tRC: 16Voltage: 1.800 VSlot #2
Type: DDR2Size: 2048 MBytesManufacturer: QimondaMax Bandwidth: PC2-6400 (400 MHz)Part Number: 64T256020EDL2.5C2 Serial Number: 03130A19Week/year: 43 / 08SPD Ext.: EPPJEDEC #3
Frequency: 400.0 MHzCAS# Latency: 6.0RAS# To CAS#: 6RAS# Precharge: 6tRAS: 18tRC: 24Voltage: 1.800 VJEDEC #2
Frequency: 333.3 MHzCAS# Latency: 5.0RAS# To CAS#: 5RAS# Precharge: 5tRAS: 15tRC: 20Voltage: 1.800 VJEDEC #1
Frequency: 266.7 MHzCAS# Latency: 4.0RAS# To CAS#: 4RAS# Precharge: 4tRAS: 12tRC: 16Voltage: 1.800 VMotherboard
Manufacturer: PEGATRON CORPORATIONModel: MaureenChipset Vendor: IntelChipset Model: GM45/GM47Chipset Revision: 07Southbridge Vendor: IntelSouthbridge Model: 82801IM (ICH9-M)Southbridge Revision: 03System Temperature: 43 °CBIOS
Brand: American Megatrends Inc.Version: 5.04Date: 01/05/2009Voltage
CPU CORE: 1.656 VMEMORY CONTROLLER: 1.656 VVIN2: 1.600 VGraphics
Monitor
Name: Generic PnP Monitor on Intel 4 Series Internal ChipsetCurrent Resolution: 1680x1050 pixelsWork Resolution: 1680x1020 pixelsState: enabled, primaryMonitor Width: 1680Monitor Height: 1050Monitor BPP: 32 bits per pixelMonitor Frequency: 60 HzDevice: \\.\DISPLAY1\Monitor0Intel® 4 Series Internal Chipset
Memory: 1806 MBMemory type: 2Driver version: 7.15.10.1537Intel® 4 Series Internal Chipset
Memory type: 2Driver version: 7.15.10.1537Hard Drives
ST3500320AS
Manufacturer: SeagateForm Factor: 3.5"Cache Size: 8MBHeads: 16Cylinders: 16383SATA type: SATA-II 3.0Gb/sDevice type: FixedATA Standard: ATA8-ACS48-bit LBA: SupportedSerial Number: 9QM8PLJVInterface: SATACapacity: 488GBReal size: 500,107,862,016 bytesS.M.A.R.T
01 Read Error Rate: 093 (087 worst) Data 0009A21CDB03 Spin-Up Time: 095 (094) Data 000000000004 Start/Stop Count: 100 (100) Data 000000019105 Reallocated Sectors Count: 028 (028) Data 00000005CB07 Seek Error Rate: 075 (060) Data 00023AA76609 Power-On Hours (POH): 099 (099) Data 000000041E0A Spin Retry Count: 100 (100) Data 00000000000C Device Power Cycle Count: 100 (100) Data 000000018FB8 : 100 (100) Data 0000000000BB : 001 (001) Data 0000000129BC : 100 (098) Data 0000030003BD High Fly Writes (WDC): 099 (099) Data 0000000001BE Temperature Difference from 100: 058 (047) Data 002A19002AC2 Temperature: 042 (053) Data 000000002AC3 Hardware ECC Recovered: 037 (025) Data 0009A21CDBC5 Current Pending Sector Count: 100 (100) Data 0000000013C6 Uncorrectable Sector Count: 100 (100) Data 0000000013C7 UltraDMA CRC Error Count: 200 (200) Data 0000000000Temperature: 42 °CTemperature Range: ok (less than 50 °C)Status: GoodPartition 0
Partition ID: Disk #0, Partition #0Disk Letter: C:File System: NTFSVolume Serial Number: 828785F5Size: 452GBUsed Space: 100GB (23%)Free Space: 351GB (77%)Partition 1
Partition ID: Disk #0, Partition #1Disk Letter: D:File System: NTFSVolume Serial Number: 9CA46A86Size: 14.2GBUsed Space: 12.2GB (87%)Free Space: 1.96GB (13%)Optical Drives
TSSTcorp CDDVDW TS-T633A
Media Type: DVD WriterName: TSSTcorp CDDVDW TS-T633AAvailability: Running/Full PowerCapabilities: Random Access, Supports Writing, Supports Removable MediaConfig Manager Error Code: Device is working properlyConfig Manager User Config: FALSEDrive: E:Media Loaded: FALSESCSI Bus: 0SCSI Logical Unit: 0SCSI Port: 0SCSI Target Id: 1Status: OKAudio
Sound Cards
Bluetooth Hands-free AudioBluetooth Hands-free Audio.Bluetooth Stereo AudioSoundMAX Integrated Digital HD AudioPlayback Devices
SPDIF Interface (SoundMAX Integrated Digital HD Audio)Speakers (SoundMAX Integrated Digital HD Audio): (default)Recording Devices
Microphone Array (SoundMAX Integrated Digital HD Audio): (default)Line In (SoundMAX Integrated Digital HD Audio)Speaker Configuration
Peripherals
Microsoft eHome Remote Control Keyboard keys
Device Kind: KeyboardDevice Name: Microsoft eHome Remote Control Keyboard keysLocation: Microsoft eHome Infrared TransceiverDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\kbdhid.sysFile: C:\Windows\system32\DRIVERS\kbdclass.sysMicrosoft eHome MCIR Keyboard
Device Kind: KeyboardDevice Name: Microsoft eHome MCIR KeyboardLocation: Microsoft eHome Infrared TransceiverDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\kbdhid.sysFile: C:\Windows\system32\DRIVERS\kbdclass.sysMicrosoft eHome MCIR 109 Keyboard
Device Kind: KeyboardDevice Name: Microsoft eHome MCIR 109 KeyboardLocation: Microsoft eHome Infrared TransceiverDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\kbd106.dllFile: C:\Windows\system32\DRIVERS\kbdhid.sysFile: C:\Windows\system32\DRIVERS\kbdclass.sysHID Keyboard Device
Device Kind: KeyboardDevice Name: HID Keyboard DeviceVendor: UnknownLocation: USB Human Interface DeviceDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\kbdhid.sysFile: C:\Windows\system32\DRIVERS\kbdclass.sysHID Keyboard Device
Device Kind: KeyboardDevice Name: HID Keyboard DeviceVendor: UnknownLocation: USB Human Interface DeviceDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\kbdhid.sysFile: C:\Windows\system32\DRIVERS\kbdclass.sysHID Keyboard Device
Device Kind: KeyboardDevice Name: HID Keyboard DeviceVendor: UnknownLocation: USB Human Interface DeviceDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\kbdhid.sysFile: C:\Windows\system32\DRIVERS\kbdclass.sysHID-compliant mouse
Device Kind: MouseDevice Name: HID-compliant mouseLocation: Microsoft eHome Infrared TransceiverDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\mouhid.sysFile: C:\Windows\system32\DRIVERS\mouclass.sysHID-compliant mouse
Device Kind: MouseDevice Name: HID-compliant mouseVendor: UnknownLocation: USB Human Interface DeviceDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\mouhid.sysFile: C:\Windows\system32\DRIVERS\mouclass.sysHID-compliant mouse
Device Kind: MouseDevice Name: HID-compliant mouseVendor: UnknownLocation: USB Human Interface DeviceDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\mouhid.sysFile: C:\Windows\system32\DRIVERS\mouclass.sysUSB Video Device
Device Kind: Camera/scannerDevice Name: USB Video DeviceVendor: UnknownComment: HP WebcamLocation: 0000.001d.0007.002.000.000.000.000.000Driver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\drivers\usbvideo.sysDisk drive
Device Kind: USB storageDevice Name: Disk driveVendor: MULTIComment: Multi Flash Reader USB DeviceLocation: USB Mass Storage DeviceDriver
Date: 6-21-2006Version: 6.0.6001.18000File: C:\Windows\system32\DRIVERS\disk.sysNetwork
You are connected to the internetConnected through: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)Adapter Type: EthernetNetBIOS over TCP/IP: Enabled via DHCPNETBIOS Node Type: Hybrid nodeLink Speed: 0 kbpsComputer Name
NetBIOS Name: DIDDYKITTY-PCDNS Name: diddykitty-PCDomain Name: diddykitty-PCRemote Desktop
Console
State: ActiveDomain: diddykitty-PCWinInet Info
LAN ConnectionLocal system uses a local area network to connect to the InternetLocal system has RAS to connect to the InternetSharing and Discovery
Network Discovery: DisabledFile and Printer Sharing: DisabledMedia Sharing: DisabledAdapters List
802.11n Wireless LAN Card
Bluetooth Device (Personal Area Network)
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Network Shares

Edited by MahjongBill, 25 March 2011 - 02:01 AM.


#8 MahjongBill

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Posted 25 March 2011 - 01:58 AM

What scan from HP?



Allan had replied and said, "Download and run the diagnostic utility from your hd manufacturer's website for an accurate scan." He said hd manufacturer, but I assumed he meant hp, for Hewlet Packard.

Edited by MahjongBill, 25 March 2011 - 02:09 AM.


#9 killerx525

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Posted 25 March 2011 - 02:13 AM

No he meant the hard drive brand. Your one is Seagate so here is the diagnostic tool for the hard drive, run all the extended test.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#10 MahjongBill

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Posted 25 March 2011 - 02:25 AM

Than you - Scanner downloaded and running now-

#11 killerx525

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Posted 25 March 2011 - 02:31 AM

Please post the results :)

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#12 MahjongBill

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Posted 25 March 2011 - 02:31 AM

Do I choose the Modify, Repair, or Remove option? :busy: My mom loves this computer; Im trying to fix it for her.

#13 killerx525

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Posted 25 March 2011 - 02:32 AM

For the Seagate diagnostic tool?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#14 MahjongBill

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Posted 25 March 2011 - 02:34 AM

For the Seagate diagnostic tool?



Yes, for the Seagate :thumbup2:

Edited by MahjongBill, 25 March 2011 - 02:42 AM.


#15 killerx525

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Posted 25 March 2011 - 02:41 AM

So you start he scan and that pops up when scanning? When i scan nothing pops up. Maybe a screenshot would help :)

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





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