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Badly infested


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#1 Natazoo

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Posted 24 March 2011 - 01:19 AM

Hello and thanks for any help.

several days ago I seemed to get a lot of infections all at once. Kept geting this pop up every 10 secs or so with IE 7 "Soundwave Quicktracks plugin" installer. I ran several malware and anti virus programs. From the system itself, i had Comodo internet security, but it didn't seem to do its job. Then dloaded several more and ran them seperately, deleting each after I ran them to install another, the list includes superantispyware, malwarebits, Emsisoft anti malware, hitman pro, anvir(or something close to that)and finaly later ran Escan. Each one caught a little here and there (hadn't run escan yet) then I made some bootable cd's to run Bitdefender, Pctools spyware doctor, and a couple of other i cant remember along with the Escan boot cd. Booted each up and let them run, each did a little bit more, but the plugin installer kept coming back. Then I found Escan and did the same with that, booted it, and it wiped out a bunch of stuff, even the plug in. Since then Im still infected apparently As my internet speed has droped from 30 and 20 megs down to 5. Then I ran Optimizer from pc tools but it did no good as far as increasing my speed back to normal. Called out the cable company, they said every thing fine on thier end but looked like it was my computer. So I pulled out the lap top and sure enough, it was testing at 30 megs download.

I have run hijackthis and saved a log, but i don't know where to put it. I'll go back and follow the malware guide link in this site to see what to do there but If someone could help me I sure would appreciate it.

Thanks

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#2 boopme

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Posted 24 March 2011 - 02:31 PM

Hello and welcome. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include your HJT log also.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#3 Budapest

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Posted 24 March 2011 - 04:55 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic386766.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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