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Can't Get Past HP logo Screen at Boot up


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#1 Phil Heard

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Posted 23 March 2011 - 07:19 PM

Hello,

I have an HP Pavilion Media Center Desktop, running Vista Home Premium OS..Every time I try to log on, or re-boot, it gets to the HP logo screen, and stalls there. Also my DVD drive is not reading properly, so I know I am at a disadvantage trying to boot from a disk. The screen I am describing, does have options at the bottom. <esc> boot, <setup> F10, <system Recovery>F11..The ONLY two that even tries to do anything is esc.....It says booting...but stalls, and F10 (recover) button. It does the same, says restoring, but stalls also. Any help would be VERY much appreciated.




Thank You,

Phil Heard

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#2 hamluis

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Posted 24 March 2011 - 06:38 AM

Can you boot into safe mode?

Exact system model, please?

Have you checked the HP website for possible solutions?

<<...it gets to the HP logo screen, and stalls...>>

You mean that the HP screen has options indicated at the bottom?

Louis




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