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GMER scan runs but won't save

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#1 SacSurge


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Posted 23 March 2011 - 06:22 PM

I have ran the GMER.exe scanner twice. Both times it scanned fine and took several hours since I have many files from running online sports game leagues. When the scan completes and I try and save my machine becomes unstable and will not save the log file. Should I have disabled Malware Bytes or AVG? I use IE8 but also have Firefox installed with a few greaemonkey scripts that I use in my GLB mmo football sim game. I would like to get the log to save so I can post for analysis. Anyone have any thoughts what I might be doing wrong? Thanks so much!!

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#2 quietman7


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Posted 24 March 2011 - 06:27 AM

When running such tools, I recommend temporarily disabling security programs and CD Emulators until the scan has been completed.

In some cases you may need to open GMER and deselect (uncheck):
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All <- don't miss this one
Posted Image

If that does not work you may also need to uncheck Devices and Sections from the options on the right, along with the items noted above, then try running it again. If it's still crashing, also uncheck Files.

Should GMER still continues to crash or not run properly, try running it in safe mode.
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#3 SacSurge

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Posted 24 March 2011 - 10:05 AM

OK, Thanks!

I did run the frogger tool and disabled CD emulators and also I did confirm the proper boxes were unchecked like your screenshot and the instructions from step 8 showed. I will give it a try with devices & Sections unchecked and if crashes I will try with files unchecked.

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