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goingonearth-malware infection


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3 replies to this topic

#1 Bendix83

Bendix83

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Posted 23 March 2011 - 03:44 AM

Hi to all,

my name is Frank and I'm from Germany. Sorry for bad English. I have a Problem with only 4 weeks old computer.

Since yesterday, Microsoft Security Center is unavailable and I can't activate it again. Also, if I seek something with google, I always get on a page namend "goingonearth.com" I read some threads about this malware and I see that some other guys with similar problem could get help here, so I hope anybody could also help me!

I followed the steps and created logs from dds and gmer (at gmer, I could only select last 4 boxes (Services, Regsitry, Files & ADS) - there it hasn't found anything, so I didn't save a log file.

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Bendix at 9:19:55,39 on 23.03.2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.49.1031.18.4095.2678 [GMT 1:00]
.
AV: Lavasoft Ad-Watch Live! Virenschutz *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Users\Bendix\AppData\Roaming\GD1.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\TrojanHunter 5.3\THGuard.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AWSC.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AWSC.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Bendix\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Google] C:\Users\Bendix\AppData\Roaming\GD1.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [THGuard] "C:\Program Files (x86)\TrojanHunter 5.3\THGuard.exe"
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Nach Microsoft E&xel exportieren - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
mRun-x64: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Bendix\AppData\Roaming\Mozilla\Firefox\Profiles\n72n0gp1.default\
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2011-3-23 69376]
R2 AntiVirSchedulerService;Avira AntiVir Planer;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2011-3-22 135336]
R2 AntiVirService;Avira AntiVir Guard;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2011-3-22 267944]
R2 avgntflt;avgntflt;C:\Windows\System32\drivers\avgntflt.sys [2011-3-22 83120]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2010-12-3 1405384]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2010-12-3 17152]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-11 136176]
.
=============== Created Last 30 ================
.
2011-03-23 07:24:11 69376 ----a-w- C:\Windows\System32\drivers\Lbd.sys
2011-03-23 07:24:08 49752 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-03-23 07:22:23 -------- d-----w- C:\Users\Bendix\AppData\Local\Sunbelt Software
2011-03-23 07:16:34 -------- dc-h--w- C:\PROGRA~3\{2162CCC0-3A5F-4887-B51F-CE5F195B3620}
2011-03-23 07:16:07 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-03-23 07:07:37 -------- d-----w- C:\Users\Bendix\AppData\Local\ElevatedDiagnostics
2011-03-23 07:05:11 -------- d-----w- C:\Program Files (x86)\Uniblue
2011-03-23 07:05:02 -------- d-----w- C:\Users\Bendix\AppData\Local\PackageAware
2011-03-22 18:08:14 -------- d-----w- C:\Users\Bendix\AppData\Roaming\SecurityHeroes
2011-03-22 16:58:59 -------- d-----w- C:\Users\Bendix\AppData\Roaming\Avira
2011-03-22 16:56:07 83120 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
2011-03-22 16:56:06 -------- d-----w- C:\Program Files (x86)\Avira
2011-03-22 16:56:06 -------- d-----w- C:\PROGRA~3\Avira
2011-03-22 16:40:28 -------- d-----w- C:\PROGRA~3\PC Tools
2011-03-22 16:36:55 -------- d-----w- C:\PROGRA~3\Kaspersky Lab
2011-03-22 16:22:07 -------- d-----w- C:\Users\Bendix\AppData\Roaming\TrojanHunter
2011-03-22 15:19:58 -------- d-----w- C:\Users\Bendix\AppData\Roaming\Malwarebytes
2011-03-22 15:19:51 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-03-22 15:19:50 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-03-22 15:19:47 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-03-22 15:19:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-03-22 15:16:53 -------- d-----w- C:\Program Files\CCleaner
2011-03-22 15:16:04 -------- d-----w- C:\PROGRA~3\TrojanHunter
2011-03-22 15:16:00 -------- d-----w- C:\Program Files (x86)\TrojanHunter 5.3
2011-03-22 14:36:58 108544 --sha-r- C:\Windows\SysWow64\cliconfgo.dll
2011-03-22 14:34:36 -------- d-----w- C:\Program Files (x86)\Moleskinsoft Clone Remover 3.8
2011-03-22 14:27:19 -------- d-----w- C:\Users\Bendix\AppData\Local\Babylon
2011-03-22 14:27:19 -------- d-----w- C:\PROGRA~3\Babylon
2011-03-22 14:27:18 -------- d-----w- C:\Users\Bendix\AppData\Roaming\Babylon
2011-03-22 14:10:55 -------- d-----w- C:\PROGRA~3\MediaMonkey
2011-03-20 02:50:40 65536 ----a-w- C:\Users\Bendix\AppData\Roaming\GD1.exe
2011-03-11 09:14:25 -------- d-----w- C:\Users\Bendix\AppData\Local\Google
2011-03-09 21:47:29 -------- d-----w- C:\Users\Bendix\AppData\Local\HP
2011-03-09 11:19:16 1135104 ----a-w- C:\Windows\System32\FntCache.dll
2011-03-09 11:19:16 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-03-09 11:19:15 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-03-09 11:19:15 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-03-09 11:19:15 1540608 ----a-w- C:\Windows\System32\DWrite.dll
2011-03-09 11:18:42 723968 ----a-w- C:\Windows\System32\EncDec.dll
2011-03-09 11:18:41 961024 ----a-w- C:\Windows\System32\CPFilters.dll
2011-03-09 11:18:41 850432 ----a-w- C:\Windows\SysWow64\sbe.dll
2011-03-09 11:18:41 642048 ----a-w- C:\Windows\SysWow64\CPFilters.dll
2011-03-09 11:18:41 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-03-09 11:18:41 259072 ----a-w- C:\Windows\System32\mpg2splt.ax
2011-03-09 11:18:41 1118720 ----a-w- C:\Windows\System32\sbe.dll
2011-03-09 11:18:40 199680 ----a-w- C:\Windows\SysWow64\mpg2splt.ax
2011-03-09 11:17:57 3138048 ----a-w- C:\Windows\System32\mstscax.dll
2011-03-09 11:17:57 2690560 ----a-w- C:\Windows\SysWow64\mstscax.dll
2011-03-09 11:17:56 1097216 ----a-w- C:\Windows\System32\mstsc.exe
2011-03-09 11:17:56 1034240 ----a-w- C:\Windows\SysWow64\mstsc.exe
2011-03-03 13:52:14 -------- d-----w- C:\Users\Bendix\AppData\Roaming\Canneverbe Limited
2011-03-03 13:52:14 -------- d-----w- C:\PROGRA~3\Canneverbe Limited
2011-03-03 10:19:47 -------- d-----w- C:\Users\Bendix\AppData\Local\Electronic Arts
2011-03-03 09:49:15 -------- d-----w- C:\PROGRA~3\Electronic Arts
2011-03-03 09:49:15 -------- d-----w- C:\PROGRA~3\EA Core
2011-03-03 09:47:36 3851784 ----a-w- C:\Windows\SysWow64\D3DX9_39.dll
2011-03-03 09:30:07 -------- d-----w- C:\PROGRA~3\Solidshield
2011-02-28 15:59:55 -------- d-----w- C:\Program Files (x86)\Bonjour
2011-02-28 15:51:13 -------- d-----w- C:\Program Files (x86)\Common Files\Macrovision Shared
2011-02-26 08:16:06 -------- d-----w- C:\Program Files\Microsoft IntelliType Pro
2011-02-25 17:59:20 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-02-23 17:20:23 367104 ----a-w- C:\Windows\System32\wcncsvc.dll
2011-02-23 17:20:22 276992 ----a-w- C:\Windows\SysWow64\wcncsvc.dll
2011-02-23 07:59:06 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-02-23 07:59:06 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-02-23 07:59:05 475648 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-02-23 07:59:05 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-02-23 07:58:05 -------- d-----w- C:\Program Files\Microsoft IntelliPoint
2011-02-22 20:57:35 -------- d-----w- C:\Users\Bendix\AppData\Local\MediaMonkey
2011-02-22 20:57:31 -------- d-----w- C:\Program Files (x86)\MediaMonkey
2011-02-22 20:00:18 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-02-22 13:19:18 -------- d-----w- C:\Users\Bendix\AppData\Roaming\Wireshark
2011-02-22 12:41:45 -------- d-----w- C:\Program Files (x86)\Wireshark
2011-02-22 11:26:23 -------- d-----w- C:\Program Files (x86)\MSXML 4.0
2011-02-22 10:49:38 -------- d-----w- C:\Program Files (x86)\WinPcap
2011-02-22 07:35:18 7844688 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{E59C8BFE-DB4B-4289-AFCE-145D81B15C0F}\mpengine.dll
2011-02-21 12:29:35 -------- d-----w- C:\Users\Bendix\AppData\Local\Adobe
2011-02-21 12:03:29 -------- d-----w- C:\Program Files (x86)\VideoLAN
2011-02-21 11:13:37 -------- d-----w- C:\Program Files (x86)\Microsoft AutoRoute
2011-02-21 11:10:17 -------- d-----w- C:\PROGRA~3\WEBREG
2011-02-21 11:09:18 230400 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\hpzppw71.dll
2011-02-21 11:06:50 -------- d-----w- C:\Windows\SysWow64\spool
2011-02-21 11:06:02 -------- d-----w- C:\Program Files (x86)\Common Files\Hewlett-Packard
2011-02-21 11:05:45 -------- d-----w- C:\Program Files (x86)\Common Files\HP
2011-02-21 11:04:56 -------- d-----w- C:\Program Files (x86)\HP
2011-02-21 11:04:25 642360 ----a-w- C:\Windows\System32\hpzids40.dll
2011-02-21 11:04:24 861184 ----a-w- C:\Windows\System32\hpowiav1.dll
2011-02-21 11:04:24 498176 ----a-w- C:\Windows\System32\hpovst01.dll
2011-02-21 11:04:24 1297408 ----a-w- C:\Windows\System32\hpotiop1.dll
.
==================== Find3M ====================
.
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 15:02:28 45408 ----a-w- C:\Windows\System32\drivers\point64.sys
2011-01-07 15:02:28 23952 ----a-w- C:\Windows\System32\drivers\nuidfltr.sys
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-06 18:37:02 51584 ----a-w- C:\Windows\System32\drivers\dc3d.sys
2011-01-06 18:37:02 1721576 ----a-w- C:\Windows\System32\WdfCoInstaller01009.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 9:20:30,60 ===============

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#2 oneof4

oneof4

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Posted 29 March 2011 - 02:44 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic and do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Thanks and again sorry for the delay.

Best Regards,
oneof4.


#3 oneof4

oneof4

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Posted 18 April 2011 - 06:57 PM

Do you still need help?

Best Regards,
oneof4.


#4 SweetTech

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Posted 03 May 2011 - 04:11 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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